Charlie D's Painting & Remodeling

The texture and painting job looked worse than if I had done it. The texture did not match the existing texture at all. He didn't close off the shower drain while doing the concrete work therefore concrete got into the drain and it is still there! Demanded payment before the job was completed and accused me of keeping his children from seeing their grandfather because he needed that money to do so. His crew left a mess to be cleaned up and used material that belongs to be to do the job promising to replace it but didn't. This guy is a nightmare!

He had sent his crew for flooring in the house and Jose and his crew did really nice work so when we decided to get Charlie to do the shower, he came with his assistant and the job was horrible. He couldn’t understand why we were upset with the work. He was told he would not get the final payment till the job was done. He threw a fit and stayed to finish the job but left grout in the drain and we will be taking action. He acted like the job was done and still didn’t understand why we thought the work was substandard. See pictures below for full disclosure DO NOT EVER USE THEM if it’s not Jose. Oh and he didn’t clean up the grout and seal it

I discussed it all above

They came out and were very nice. They started with the painting. It was to take about 1 day and charged me a daily rate. They told me that they were going to save me money by charging a daily rate. It went from 1 day, to 2 days. Then from 2 days, to 3 days. I ended up having to replace the hot water heater. He told me no problem, I can do that for you. I figured he had to come back anyway to finish the painting that was only to take 1 day. He said that he would do the door, the weather stripping, and finish the painting when he did the hot water heater. When they did the water heater, they sanded the door and put a light coat of stain down. He told me to call him and let him know if I wanted it stained again. It definitely needed another coat. He put a stripping around the inside of my back door and told me that it may be difficult to close. I couldn't close it at all. I called him and had him come back out. He was very rude to me. I've tried to give him times that I am available for him to come out and he has never responded. I went to go to the grocery store and when I was leaving I stepped into a puddle of water. I called a plumber out and he told me that when they moved my washer and dryer out that they never put the washer drain back in correctly. The dry wall is damaged and my deep freezer is now ruined as well due to the electrical having water damage. I have tried to call him again to get him to come out to fix these issues and still have not been able to get him to answer. Charlie has a handyman that works for/with him that is absolutely wonderful. My issue is with Charlie, the quality of his work, his customer service and his lack of response.

I wasn't pleased with them. We had them come and redo a bathroom for us in summer of 2014. They also rebuilt a gazebo in my backyard. The bathroom was fantastic. They did a great job at a reasonable price. They stuck to their bid. Then, we hired them to rebuild the gazebo. It had to be rebuilt while standing. That's kind of a tall order but they said, "Sure. We could do that." The reason it had to be was, our deed restrictions were written a long time ago and at the time, in the 1990s, people were allowed to put up a gazebo. But now, they've been rewritten and if you take down the gazebo, we would have a whole bunch of paperwork and waiting and a fee to go ahead and apply to have one put up again. They could easily say, "No. We don't want you to." So, we had to do it while it was standing. They did the work. But in the process, they were so dumb about things. There was a ceiling fan and a light fixture in the middle of the gazebo. They never took it down. In the process of building, they broke the blades. They broke two out of five blades. Then he says, "Okay. I'm going to replace the blades. Don't worry." He couldn't find matching blades. It had a cane appearance. Then he says, "Okay, I'll get you different ones." I said, "I like the cane." He says, "Well, I can't find a cane to go with this one. But I can buy you a new ceiling fan." They put in a new ceiling fan with a light fixture, which now, doesn't work. Just eight months after they put it in, it doesn't work. He won't come back. Also, the paint that he used is peeling everywhere, after eight months. Actually it started peeling a lot sooner than that. He won't come back, won't take a look at it. He was too busy. So I thought the only way to get him back is to actually hire him to do one more job. I thought, "Okay, he did a good job on the bathroom." I had a guest bath that needed the wallpaper peeled off, repainted, put a chair guard all around. It didn't need any new fixtures. Everything else was good. I just wanted the walls done. He made such a mess. Four months after he has done it, you still can't go in there without being overcome by the fumes of the paint. I think he used the wrong paint, maybe outdoor paint or something. It's just terrible. He won't come back. So, I'm really, really displeased. Plus, what he did to me this time - he did the same thing with the gazebo - he started off with a price like $1000. He added $1000 to it and said, "We're going over budget a little bit here. So I'm going to have to charge you an extra $1000." I said, "What? We didn't agree to this. What's going over budget?" He of course, had to include the ceiling fan and other stuff that he had broken, that I didn't even know he had broken, which they should have paid for. With this job, he so overcharged me, so very much. People were aghast what it cost to just remove wallpaper and paint and put up the chair guard. Plus, when he left, there was still tape around the ceiling glass fixture, where he taped to protect it from paint. There were still splotches here and there where there weren't any paint like he missed an area. I don't even want him to come back and try and fix any of this. It was my own fault for having him back after the gazebo fiasco. I have learnt my lessons with him. He is a very smooth talker. I wasn't even here. I was in Korea when he did the bathroom remodel upstairs. My husband had just great things to say about it. When I came back, the truth came out that he had broken tiles and had to replace the tiles in the shower area, when he was trying to put up a new shower rod. There were lots of problems. I've even had him to dinner. He was going through a lot of personal issues and he was sharing them with us. He was late one night working and I said, "Okay, come on in. Have supper with us." That was a mistake. I'm never calling him again.

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Both of them shopped with me for supplies after we discussed shelving options. Costs incurred for Charlie D's did not include the cost of supplies we purchased separately. Charlie and James removed MDF Shelving that was already sagging after 3 months of living in our new home. Charlie and James came up with great ideas on adding shelves to utilize our closet spaces for storage, including custom shelving for my husband's shoe boxes. They did 4 days of work then had another job but returned the following week to finish what we had discussed. They spent two days installing five ceiling fans, a laundry room sink and installed shelving in another deep closet space.

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Charlie did an excellent job communicating on project status and design decisions throughout the project. He takes pride in his work and provided unparalleled customer service. We live 4 hours away and he made this a much easier process through daily pictures and phone calls.

Charlie D's Painting and Remodeling were very very professional. They were neat and clean. They owner drew up what it would look like and told us exactly what it would cost. The price did not go over at all. It was exactly as he said. He told us the time it would be complete, and it was finished in that time frame. They were very meticulous. If a tile was crooked, he'd pull it back up and put it back into place. It had to be straight. My husband was there to oversee it and he was a good supervisor. I was in the hospital and when I came home it was exactly as I'd hoped, and it was spotless. There was no debris or dust anywhere. My husband said that while the men were there working, they did their job and did not play around. They were there to get the job done right. I would highly, highly recommend them.

Charlie is a problem solver. I had ideas about what I wanted. Then he gave me several other possibilities with the pricing for each. As in any renovation, any snag we hit was explained to me completely so I could understand everything about the issue. And he gave several possible solutions. It made our decisions much easier to make. He was always on time and worked the whole time scheduled. He is an outgoing, friendly man with a wealth of knowledge. We bought some of the materials ahead of time and he directed us to the best places for the best prices. Honest, dependable, reliable, creative. We have gotten so many compliments on our baths and I have given my friends his contact information.

The thing is that with a lot of these guys, you don't hear back from them or they give you stupid quotes; like you are building a park in the hall. The prices are ridiculous. The price is about what I expected. He was responsive. I would use them again in the future.

The initial job was repairing an uneven sidewalk and refinishing an entranceway door. The sidewalk repair is excellent. The door had to he redone due to sloppy workmanship. Plus the worker wiped dark brown paint from his fingers on my light colored brick exterior of my house. Two big brown fingerprints right at eye level. The Sheetrock repairs are great and you can barely see where the holes were except for the paint used to cover the wall wasn't matched anywhere even near to the original color on the wall. Granted, he did say he would return and repaint, but I decided to hire another company instead to repaint. .

Contractor responded immediately to me inquiry, offered to provide estimates next day, performed some work the same day as the estimate and came back a week later to complete work that could not be done until a different contractor finished. Contractor kept all appointments, confirmed second appointment to ensure schedule was still good, kept me informed of progress and estimated completion. All requested work was performed and I was pleased with the results.

They were very helpful with suppliers very skilled and fast for the most part i will have more work for them soon and keep them for ever.

Mr. Davis understood that I have had several bad experiences in the past and that I did not want to leave him to do the work during the week while I was at work so he agreed to start work on a Friday and by Sunday I was completely comfortable with him and allowed him to continue working through the week while I was working. He is COMPLETELY TRUSTWORTHY! He showed up to meet me around 7 or 8pm to go over all of the work that needed to be done. Once we agreed on everything he even went with me to Home Depot to help me pick a few things out. He showed up to start work ON TIME! He communicated with me very well. He even suggested ways to help me save money. He did an amazing job and I HIGHLY RECOMMEND him to come do work in your house. I will definitely be calling him back when I need more work done no matter what it is!