Tony Matt

Clock Repair, Appraisals - Antiques/Jewelry/Items

About us

Repair and restoration of clocks

Business highlights

32 years of trusted experience

Services we offer

We are in the repair and restoration of all types of clocks. We have the ability to take care of small jobs to full restorations.

Services we don't offer

We don't do watches


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.514 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
0%
3
0%
2
0%
1
21%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 1-14 of 14 reviews

Cynthia M.
08/2018
5.0
clock repair, jewelry appraisal
  + 0 more
Tony is the top clock repair man in Texas. He is knowledgeable, skilled, careful, reliable, trustworthy. My family has always turned to him for about 40 years for any clock related need.
Description of Work: Grandfather clock repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arlene J.
12/2017
1.0
clock repair
  + -1 more
He came to my house and work on two clocks, he work on one clock but it wasnt working correctly, he took the one ar home and said he will take it back. paid 205$ and encashed the check but he didnt showed up
Description of Work: Work on Two clocks

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$205

Sal S.
10/2017
1.0
clock repair
  + -1 more
He never did the work because he never returned my call and text message even after we had spoken about the clock repair job he said he could do. I would not recommend Tony Matt for any clock repair work.
Description of Work: I called Tony Matt Sept 20 and spoke with him about my grandfather clock needing repair. He said he would do it for a fair price of $150. He then said he would call me in a day or two to let me know where to drop off the clock for him to repair. He never called back so I sent him a text message about my clock and our conversation and he replied "what clock?" He seemed to have forgotten all about it. I then called him about a week later and left a message with my name and explained we had talked an I just needed to know where to drop off the clock but he never returned my call. So he is unreliable, unresponsive and totally dismissive and now I'll need to find another clock repair service to work on my clock

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Melissa M.
08/2017
5.0
clock repair
  + -1 more
Wonderful, picked it up and set it back up and now I am so happy I have my GC again, He was knowledgeable and professional and really helped me out. Thank you!!!
Description of Work: Moved my Grandfather Clock, set up and reset

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Glynn B.
07/2017
5.0
clock repair
  + -1 more
Mr. Matt arrived at the time we agreed on and patiently disassembled the gears and pulleys, untangled the lines, lubricated the gears, leveled the clock on the wall, and reset the pendulum action. He answered all my questions and explained what I could do to keep the problem from happening again. He showed great competency and experience in how he performed the repairs and put everything back together.
Description of Work: When I moved a grandfather clock from one home to another, the lines that hold the weights got tangled up in the gears and pulleys. I hired Tony Matt to get it working again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Katrinka A.
02/2017
5.0
clock repair
  + -1 more
He knew exactly what he was doing. He proceeded to do the work in a timely fashion. he kept the work area very clean and organized. After he finished with the grandfather clock, he took a look at our cuckoo clock, diagnosed the problem, which he explained to us , and took it with him to repair. We are delighted to have obtained this excellent repair person and have already recommended him to a friend.
Description of Work: Restored a grandfather clock to working order.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kris K.
06/2015
5.0
clock repair
  + -1 more
unknown
Description of Work: Fixed the chiming on Grandfather Clock & the pendulums

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

jae Y.
09/2014
1.0
clock repair
  + -1 more
Repair began on 11/27/12. He promised to have them done by Jan. 1, 2013.. I repeatedly called after Jan.15th, 2013. He would always have an excuse. He said they were finished and he was just watching them. I went into the shop to see the clocks in the boxes I brought, not unpacked, not worked on. He finally came to the house in March 2013. I paid him $475. Shortly after he left, One clock was running slow and one stopped working. I called repeatedly. Always excuses . He finally came out 3 months later and adjusted the pendulum and took the other with him. After 2 weeks, I began calling again and all I got was excuses. (My mother is ill, my brother is ill, my wife is ill, I am out of town, we have boyscouts, we are on vacation, we have a game) He returned the clock months later and it was still not working. The other clock was losing hours each day. I called repeatedly with no reply. I asked for my money back on a message and then he responded. I brought the clock back in Nov. 2013 (a full year from the start of this) Again, months of no communication and I started calling daily in 2014. Tried several times to go get the clock and he wasn't there.When my husband called in June of 2014, he said he would bring it right out. He did not. After several calls he finally brought the clock out in August 2014, and you guessed it, did not work and he left clipped off wire pieces in my den (just tossed them) when I have a toddler! He then missed 3 scheduled appointments and did not return calls. I contacted my attorney and started claims court . I gave him 24 hours to give me a full refund. He did comply. 21 months later, still have no working clocks and a terrible experience but at least I have my money back. He left the money at the front desk of his family's carpet business. He was supposed to call me and again, he did not. I had to call him. People, do not use this man for clock repairs!
Description of Work: Wanted him to repair 2 clocks

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$475

Ronald K.
08/2014
5.0
clock repair
  + -1 more
Contacted Mr. Matt and explained the problem with clock. After hearing my explanation he said it just probably needed to be serviced. Set a date and time of 12 o'clock on the 15th. Mr. Matt arrived on time and showed me some dirt on the weight and said that it came from not being serviced. He proceed to take the clock apart all the while explaining what he was doing and how the clock worked. I learned very interesting information about the clock and how it worked. After finishing the service he put the clock back to gather and it worked like a charm. He also told me if I had any problems with the clock in the next few months to give him a call and he would come and fix it. He said if it needed parts he would credit the$145 towards the repair. Mr. Matt is very knowledgeable about clocks and watch's. He is very personable and I wouldn't hesitate to use his services again.
Description of Work: Serviced grandfather clock that wasn't working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

James G.
08/2014
5.0
clock repair
  + -1 more
I contacted Tony after finding him on Angie's List. He gave me a tenative date to come to my home and called back to confirm that the date worked. The clock was inherited from my parents and has not run for the past several years. I recently transported it to TX from IL in the back of my SUV. Tony attached all the parts; cleaned, oiled, and adjusted the clock. Additionally, we received some very helpful information about the care and time adjustments going forward. As it should be oiled/cleaned every two-three years, we will definitly be calling him again in the future.
Description of Work: Cleaned, repaired, and got our Grandfather's Clock running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

rosemary R.
02/2014
5.0
clock repair
  + -1 more
.
Description of Work: Repair clock.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

BONNIE G.
09/2013
5.0
clock repair
  + -1 more
It turned out fine. It took about two weeks to get my clock back and it is working great.
Description of Work: I used Tony Matt for complete cleaning of a Westminster chime clock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Tom H.
07/2012
5.0
jewelry appraisal, clock repair
  + 0 more
Called another company and technician looked at the clock and gave anestimate of 550.00. Called Tony and from the phone conversation it became evidentthat he knew all about grandfather clocks. When Tony came over he expertly removed the face and hands toget to the movement, and discovered the problemTook the movement to the shop and returned in a couple of daysand reinstalled the movement. Tony says he has thirty years in the business and I believe him..
Description of Work: Repaired Grandfather clock. Replaced escape movement and one other part associated withthe escape movement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Bob W.
03/2012
5.0
jewelry appraisal
  + -1 more
He is a dying breed. He is somebody who really knows the antique clock, and he is wiling to do everything he can for that. If he can't make the parts, he goes and makes big searches to try to find it. I would absolutely use him again in the future.
Description of Work: I used Tony Matt last week for appraisal service. He does antique clocks, grandfather clocks, and that sort of thing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

    Contact information

    563 Fisher Dr, Allen, TX 75002


    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    9:30 AM - 4:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Clock Repair,
    Appraisals - Antiques/Jewelry/Items

    FAQ

    Tony Matt is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 5:00 PM

    Tuesday: 10:00 AM - 5:00 PM

    Wednesday: 10:00 AM - 5:00 PM

    Thursday: 10:00 AM - 5:00 PM

    Friday: 10:00 AM - 5:00 PM

    Saturday: 9:30 AM - 4:00 PM

    Tony Matt accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Tony Matt does not offer free project estimates.
    No, Tony Matt does not offer eco-friendly accreditations.
    No, Tony Matt does not offer a senior discount.
    No, Tony Matt does not offer emergency services.
    No, Tony Matt does not offer warranties.
    Tony Matt offers the following services: We are in the repair and restoration of all types of clocks. We have the ability to take care of small jobs to full restorations.
    We don't do watches

    Contact information

    563 Fisher Dr, Allen, TX 75002


    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    9:30 AM - 4:00 PM