R&R ELECTRICAL SERVICE PLUS

Unprofessional and no show. Gave a quote, however he never showed up and has not returned my call. I have a feeling he may not have been up for the job. All talk but probably not competent to do the work so they back out. Glad he backed out before he got started, else I might have been left with some 1/2 done work and a messy situation. Good luck if you decide to hire him for anything, hopefully he will not waste your time as he did mine.

Richard appeared to be knowledgeable and had good suggestions on where to place and the type of lighting to be used. He seemed interested in the small details that would lead to a very good installation. We were satisfied with the consultation and his recommendations, but his pricing was more than double than other estimates we received. We thought he was unfair and unreasonable in his pricing and decided not to use him based on this. The job was not extensive nor were there any challenges involved. A pretty straightforward task.

Richards was very professional, organized, and courteous. He methodically and logically took the necessary steps to isolate the problem AND HE FIXED it. Also showed me the proper wiring technique.

The overall experience was very good. He was on time,courteous and quickly isolated the problem with the door chimes and told me what was needed to repair the light fixture. He was not able to complete the work that day (although he did go to a local hardware store to try and secure the parts, however the parts were not in stock). We made another appointment for the following week where he again showed up on time and completed the work to my satisfaction.

Richard was very prompt; he understood that I wake late, and adjusted his schedule to mine. He then called only when he was at my door, to allow a few extra minutes. There was a mistake on my part, in that I had mislaid a necessary dimmer switch. He had no problem waiting until I bought another, doing some other work in the meantime, while I left him alone in the house. I never felt as if he would steal anything, or otherwise do anything. The whole job took much less that the two hours estimated, but only the time spent at the job was charged, not the time estimated. His total charges were exactly half of what "Mr. Electric", the installer recommended by Home Depot, were estimated to have been. All in all, a very pleasant experience.

PROMPT RETURN OF PHONE CALLS AND EASY TO SCHEDULE A DATE TO DO THE WORK. WORK WAS DONE PROFESIONALLY. IT TOOK HIM LONGER TO DO THE WORK THAN I WOULD HAVE EXPECTED. FRIENDLY AND HELPFUL.