Residential plumbing repairs/ drain cleaning/ all phases gas and water / 37 years experience / Master plumber lic 40827. accept credit cards/ 5 star rated/ Customer service and satisfaction number 1 priority
Business highlights
8 years of trusted experience
Emergency Services Offered
Services we offer
All phases of residential plumbing including water/ gas/ repairs/ sewer and drain cleaning/ repair sewer and drains.installation of all fixtures .
Services we don't offer
no commercial/ new work / new construction/ high rise or condos.
Need a Plumber? Michael Wallace at Michael's Master Plumbing in Allen, TX is your MAN! Several years ago after my husband passed away I had to locate a plumber for my washing machine was backing up into my bathtub. Called several plumbers -- did not like their time lines for I was working or what they wanted to charge for various things and didn't seem to know what the issue was either. Located Michael and HE was so KNOWLEDGEABLE and Friendly. The weather was very rainy but he came out -- got on my roof IN THE POURING RAIN --cleaned out the vent stacks on the roof -- and i have never had an issue like that again! And the price was very reasonable! The other plumbers sure did NOT think of this fix or suggest this as a remedy. Thank goodness for an HONEST PLUMBER! Since then if I have a plumbing issue I call Michael's Master Plumbing -- like needing a new garbage disposal. Even his employees are super duper as well! Years ago my husband had installed taller "handicapped" toilets for each bathroom. Since then they have needed the inside parts in the tanks replaced and outside handles so they operate more efficiently. Michael did a superb job and it is so fantastic to know an honest plumber as well as someone who will not rob you. This is a BLESSING! THANKS Michael!!!
Description of Work: This time the inside of bathroom toilets replaced so they would flush.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kristen M.
02/2018
5.0
plumbing
 + -1 more
Can't say enough about Michael's Master Plumbing. Have used Michael a few times and have never been disappointed. Always on time, thorough, honest, easy to work with and more competitive than any other plumber I have used. Recommend him highly and always does a great job!! Michael's Master Plumbing 469-925-8080
Description of Work: Kitchen Faucet Replacement/Install.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James B.
01/2018
5.0
plumbing
 + -1 more
I called Michael’s Master Plumbing at 8:15 am. Michael was in the area and dropped by within the hour. He was very friendly and professional. Will definitely use him again!
Description of Work: Disconnected gas line from the stovetop.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charles L.
12/2017
5.0
plumbing
 + -1 more
The repair went great. Michael repaired the leaks in a shower faucet that was installed when the house was built in 1985. He arrived on time, fully explained what had to be done, and went above and beyond to find the necessary replacement parts. Michael is very knowledgeable, very professional, and exceeded my expectations. I'm glad I had him do the work and will use him for all my plumbing repairs.
Description of Work: Repair leaky shower faucets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Russel D.
12/2017
5.0
plumbing
 + -1 more
I called Michael at 7:15 AM. He answered promptly and was extremely friendly. He had several options he gave me to come out that day (most other plumbers make you wait 2-3 or more days) and we set the time. He ended up showing up early before anyone was home and said it was no problem and he would just come back when he finished his next job. When he showed up, he got straight to work and fixed the problem in just a few minutes. He gave some tips on how to avoid in the future and said if the problem re-surfaced soon after he left that he would just come by and fix it. Overall great experience, prompt service, and super nice guy.
Description of Work: Kitchen Sink Clogged
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rahim A.
12/2017
2.0
plumbing
 + -1 more
Unhappy with the experience.
Description of Work: He did not arrive on time. He did not call ahead to say he would not be on time. He forgot to give an estimate on one thing that we had talked about. He ordered a different price then we had agreed upon earlier.
Rating Category
Rating out of 5
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0
Response from MichaelsMasterPlumbing
customer requested a free estimate and we got there early to quote. he was not there and his wife showed tech project . quoted price and she said she could not get in touch with husband so would have to reschedule so tech left with no charges. customer called later to say he wanted more work then tech was told so we quoted over phone new prices. customer wants 2 toilets and 4 faucets installed and thinks this should be in the 2hundred range for this . Michael Wallace owner
Rod J.
10/2017
5.0
plumbing
 + -1 more
I normally wait a while after buying a service or product before writing a review but I'm making an exception here. When hiring a professional to do work at our house, I love as much information as possible. Michael was exceptional at explaining his work - before, during, and after its completion. He recommended we replace our 30 year-old toilet. Unlike many service professionals who would have bought it and marked the price up, he suggested I buy it myself and call him when I had it in hand. He recommended a couple that he thought were the best and provided all the details I needed about features and properly sizing it. (For instance, I didn't know there there were differences in how far from the wall the bolts were that mount the toilet to the floor.) Once I had it, Michael came out the next morning and arrived early. He was extremely professional, worked quickly, and explained everything he did. Not once did I feel like he was trying to up-sell me with unneeded work. I was extremely surprised and pleased with Michael's pricing and will not only use him for any future work (we are about to do an extensive remodel that will involve more plumbing needs) but will also happily recommend him. A+
Description of Work: Recurring clogged toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
Response from MichaelsMasterPlumbing
Thank you sir for your nice words that are very appreciated. also Thank you for having [Member Information Removed] in your home and working on your plumbing project, great to meet you and talk with you. Michael
Rhonda G.
09/2017
5.0
plumbing
 + -1 more
Michael was excellent! Quick response. Worked fast and effectively fixed the problem. Also took the time to explain to me what the problem was and exactly what he was going to do to fix it. Michael's Master Plumbing will definitely be my go-to plumber.
Description of Work: Clogged sewer line between house and sewer main.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Response from MichaelsMasterPlumbing
Thank you very much
Joel W.
09/2017
5.0
plumbing
 + -1 more
Great. He was excellent. Prompt, friendly, skilled, he did a superb job.
Description of Work: Set a toilet in my bathroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from MichaelsMasterPlumbing
THANK YOU SIR / . VERY NICE TO MEET YOU
Shibu Z.
09/2017
5.0
plumbing
 + -1 more
Good work, great customer service and very punctual.
Description of Work: Replaced the Anti-Siphon Frost Free Hydrant and installed valve to fix the flush
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Response from MichaelsMasterPlumbing
Thank you for your nice words/ a pleasure to work with you
Rob H.
08/2017
5.0
plumbing, water heater repair
 + 0 more
He was fabulous. He was highly professional and I really felt like he was honest and fair with me. The parts to do the repair which I bought myself was faulty and the repair actually needed to be done again and he didn't charge me for the second repair. I have a few other repairs that I just need to find the time to get the parts so he can take care of it.
Description of Work: He repaired two hot water heaters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Linda C.
08/2017
5.0
drain cleaning, plumbing
 + 0 more
I've used Michael's for several years. He is extremely professional and courteous. I'm very particular about people coming into my home and the first time he came in I was very at ease with him being there. This last visit I woke up to a puddle in my master bath and he came right out to get it taken care of. His pricing is very good and I am so happy with his services.
Description of Work: He replaced the shut off valve for the bathtub faucet and fixed leaks under both lavatories.
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Service Categories
Plumbing,
Drain Cleaning,
Water Heaters
FAQ
MichaelsMasterPlumbing is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:30 PM
Tuesday: 7:00 AM - 5:30 PM
Wednesday: 7:00 AM - 5:30 PM
Thursday: 7:00 AM - 5:30 PM
Friday: 7:00 AM - 5:30 PM
Saturday: Closed
MichaelsMasterPlumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
MichaelsMasterPlumbing offers the following services: All phases of residential plumbing including water/ gas/ repairs/ sewer and drain cleaning/ repair sewer and drains.installation of all fixtures .
no commercial/ new work / new construction/ high rise or condos.