Mary Appliances

appliance refinishing, appliance repair, small appliance repair service

About us

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We offer a variety of general contractor services that are customizable to each individual project. You will find us to be competitively priced, paying close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships and guarantee your satisfaction!

Business highlights

24 years of trusted experience
Se Habla EspaƱol

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.515 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
13%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.5
value
4.6
responsiveness
4.5
Showing 1-15 of 15 reviews

Charles W.
10/2020
5.0
They actually repaired a circuit board! This was half as much as a new one. They were available when I needed, came on schedule, finished quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

gloria s.
09/2020
5.0
His rates are about half of another company that I got a quote from. He diagnosed the problem but I chose not to pay $450 for a part and decided to buy a new machine. He offered to pick up the machine, install it and remove the old one for me. I highly recommend Mike and would use him in the future when necessary. He fixes all appliances and offers suggestions for purchasing new ones as needed. He is honest and courteous . I highly recommend Marys Appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

james h.
07/2020
4.5
I rarely do this, as in 2nd time In 8 years! Mary s appliance use them! Honest, fair and perfect! I called some appliance repair on internet. Some Eastern European came to house, said my lg washer needed a mother board! 499.00 to fix. the on/off button was not working. The Russian said the part was two weeks away! So I decided to buy a new lg washer-I did $1200. I gave this two year old washer, exact one I just bought to one of my warehousemen. I said I d pay for repair. Mary appliance - heard my story- she sent her guy to my warehousemen house, it was an adjustment . $75.00 So, honest and integritous! Not a slime special like plumbers and usual folks who come to your house for 100 repair but clip you for 500 Use mary appliances!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christina N.
05/2020
5.0
Our technician from Mary's Appliances worked with our home warranty company to replace our refrigerator compressor. Since the compressor was covered by LG, we had to contact them to send the part to the tech. The tech worked diligently with LG to obtain the authorization form to receive the part. As soon as they received the part, the tech was out the next day to replace it. He was quick, friendly, and our refrigerator and freezer are working like new again. Great company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

JOE S.
03/2020
5.0
Used this company to repair a clothes dryer that was not heating. Technician quickly diagnosed the problem and quoted a price for repair. He returned the next day with the replacement part and installed it without any problems. While the dryer was disassembled, he noticed resolved some other minor issues that eventually could have become major problems. I used this company last year to repair an icemaker and its still working as expected. Technician was also aware of Covid-19 protocols and was equipped appropriately.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$225

Samia I.
02/2020
5.0
The technician is so friendly and understanding. He finished the repair with excellent work and the price was fair!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

David C.
02/2020
0.5
I was told when setting up the appointment that they carry parts for all major dishwashers. The tech arrived on time but didn't have parts, and told me it would be 2-3 days before he got them (apparently ordering from the Sears website as that's what he showed me when quoting a price). He gave me a price with tax for the parts, a price for labor, then tried to add tax again to the total (after already adding it once to the parts). When I called him on it he immediately backed off and we agreed on a price. That should have been my warning to pay the trip charge and be done with him. He then shows up three days later without calling to set an appointment or to let me know the parts had arrived. Neither my wife or I are home and my daughter, thinking she was being helpful, let him in. He then expected payment for the work while he was there. My daughter panic called me and my wife, and my wife ended up coming home but didn't arrive until after he was gone. We eventually worked this out and he was paid. Now the dishwasher doesnt clean as well as it did before the repairs to the top spray arm and top rack rail mounts. The rail mounts also aren't sliding as well as I would hope, definitely not like they did when it was new, but the repair was effective enough that we could use the rack again. Overall a bad experience - he didn't have the parts needed on the first trip as I was told they would, he didn't call for a second appointment when the parts arrived - he just showed up - and now the dishwasher isn't really washing dishes. I'll probably end up getting a new one rather than risking another experience like this.

Rating CategoryRating out of 5
quality
0.5
value
3.0
responsiveness
0.5

$260

Prakash P.
09/2019
5.0
Nice, friendly, finished the job with high quality.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$175

JOE S.
06/2019
4.0
Technician was upfront about pricing. Seemed honest and fair.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$275

Hubert M.
03/2019
4.5
Hard working, trust worthy and very experienced appliance problem solver and repair technitian. Honest and fair pricing. Mike is a very empathetic person.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Rosa E.
10/2018
5.0
Great

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Susan F.
10/2018
4.0
Nice and helpful.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
3.0

Yes, I recommend this pro
$225

Jim M.
10/2018
5.0
We had a dishwasher issue on the weekend and they responded same day and fixed our problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Matt H.
10/2018
4.5
Very good and very helpful

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

    Contact information

    1807 Solitude Ct., Allen, TX 75002


    Service hours

    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed
    Sunday:
    Closed

    Service Categories

    appliance refinishing,
    appliance repair,
    small appliance repair service

    FAQ

    Monday: Closed

    Tuesday: Closed

    Wednesday: Closed

    Thursday: Closed

    Friday: Closed

    Saturday: Closed

    Sunday: Closed

    Mary Appliances accepts the following forms of payment: CreditCard
    Yes, Mary Appliances offers free project estimates.
    No, Mary Appliances does not offer eco-friendly accreditations.
    No, Mary Appliances does not offer a senior discount.
    No, Mary Appliances does not offer emergency services.
    No, Mary Appliances does not offer warranties.

    Contact information

    1807 Solitude Ct., Allen, TX 75002


    Service hours

    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed
    Sunday:
    Closed