Firestone Complete Auto Care Store

Auto Service, Pest Control, Auto Tires

About us

Our technicians are prepared for all your vehicle needs from tires to vehicle maintenance and repair services including oil changes, brakes, car battery replacement and wheel alignment services.

Business highlights

16 years of trusted experience

Services we offer

General automotive services

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.45 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
60%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.3
value
4.0
professionalism
4.5
responsiveness
4.8
punctuality
4.5
Showing 1-5 of 5 reviews

Michael N.
09/2017
5.0
auto repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$57

Sriram C.
02/2017
4.0
auto repair
  + -1 more
We use Firestone because it's nearby, but I don't know if I would recommend them. Sometimes I feel like they say we need services that we don't need. They were just very typical, I don't love them. I have been using them just because of convenience.
Description of Work: We used them for an oil change.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$60

Andrew L.
06/2015
4.0
auto repair
  + -1 more
.
Description of Work: We go to them for all of our car mechanic needs. They did have some trouble with our Volkswagen, but other than they they have been great. They are friendly, and I feel like they are good to do business with.
Rating CategoryRating out of 5
Yes, I recommend this pro

Paul C.
09/2013
4.0
auto repair
  + -1 more
Everything went according to plan. Unfortunately, the extra road hazzard protection didn't cover the nail in the tire I had due to its location. However, they did work with me on a new replacement with a pretty good pro ration and felt like they took care of it the best they could.
Description of Work: Oil Change, Tire Rotation, Tire repair-replacement, Replace Filter and Fluids

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$225

Kevin C.
09/2013
5.0
auto repair
  + -1 more
Took my 2004 Suburban in for maintenance prior to a road trip to Colorado. I needed an oil change, front end alignment, and my brakes checked as there was a squealing coming from the front right wheel. I dropped my vehicle off around 7AM and by 9AM I had a call from Firestone that my brakes were fine but the bearing on my front right tire needed to be replaced and my water pump was leaking. The service manager was able to provide me a discount based on multiple services being done at one time. I feel fortunate that the water pump that was about to go out was discovered prior to my family's 2,000 plus mile trip to Colorado and the mountains. There were many stretches of road through West Texas and New Mexico that I would not have been able to call for assistance is my water pump went out due to no cell phone coverage. I would definitely trust my vehicles with Firestone off of Stacy Road in Allen, TX.
Description of Work: Oil Change, Front End Alignment, Brake Check

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900


    Service hours

    Sunday:
    9:00 AM - 5:00 AM
    Saturday:
    7:00 AM - 7:00 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Pest Control,
    Auto Tires

    FAQ

    Firestone Complete Auto Care Store is currently rated 4.4 overall out of 5.

    Sunday: 9:00 AM - 5:00 AM

    Saturday: 7:00 AM - 7:00 AM

    Firestone Complete Auto Care Store accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Firestone Complete Auto Care Store offers free project estimates.
    No, Firestone Complete Auto Care Store does not offer eco-friendly accreditations.
    No, Firestone Complete Auto Care Store does not offer a senior discount.
    No, Firestone Complete Auto Care Store does not offer emergency services.
    Yes, Firestone Complete Auto Care Store offers warranties.
    Firestone Complete Auto Care Store offers the following services: General automotive services

    Service hours

    Sunday:
    9:00 AM - 5:00 AM
    Saturday:
    7:00 AM - 7:00 AM