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Carnival Custom Painting

Interior Painting, Exterior Painting, Drywall,

About us

Carnival Custom Painting is celebrating our 26th successful season of custom painting, protecting and maintaining the quality of residential homes throughout Texas. With over 30,600 homes painted, we specialize in cosmetic updating, interior and exterior painting, by offering our customers quality service and value, professional supervision, uniformed painters, written warranty and satisfaction guaranteed.

Business highlights

36 years of trusted experience

Services we offer

Interior & exterior painting, staining, wall paper removal, cabinet staining, painting & textures.

Services we don't offer

No wallpaper installation.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.542 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
2%
3
0%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.5
value
4.8
professionalism
4.6
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 42 reviews

Gary S.
03/2018
5.0
interior painters
  + -1 more
They provide an excellent service. I will definitely recommend them and absolutely use them, again.
Description of Work: Painting Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nigel G.
10/2016
5.0
drywall, house painters, interior painters
  + 1 more
Carnival was a very easy company to work with. I was eager to get the painting completed asap as we are going to put the house on the market. Steve Long was able to schedule us with little notice and the work done was excellent. As well as painting there were several drywall patches and texture fixes that were made. After the painting was completed the floor laying crew scuffed many of the baseboards. Steve sent a painter to fix them up and do other touch-ups at no charge.
Description of Work: Complete painting of small house, interior and exterior.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Dean S.
02/2016
5.0
house painters
  + -1 more
Excellent! The deck looks beautiful and was completed in a timely manner. The painters were extremely courteous and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Julie Y.
09/2015
2.0
cabinet refacing, interior painters
  + 0 more
I would highly recommend you consider another company for your painting needs. The challenges are listed below: - Major communication challenges. - Overall the work is sloppy on every piece, paint drips, lines are crooked, areas where the paint was one layer and two were needed. - Nice guy but it is very difficult to communicate with the owner, Steve, as it appears he doesn't clearly listen and certainly doesn't communicate back to his workers in a productive fashion. - Steve will continually half-listen and then tell you about projects he's done in Willow Bend, Kings Lake, name your high-end neighborhood. - He selected the wrong paint color - missed the color match completely. - He is willing to fix challenges (that could be fixed), but took a month. And the main project manager seems to be frustrated the continuous fixes, sloppy work from the team and communication issues via Steve.
Description of Work: Our project included painting several built-in cabinetry pieces and baseboards.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$5,000

Response from Carnival Custom Painting
Carnival Custom Painting has enjoyed a wonderful year and has many satisfied customers. This particular job was unique that it required three manufactures of paint. After the initial job was completed and a second coat was applied at no additional cost in office bookshelves because of sheen issues, Carnival was awarded additional work of around $1850 to paint trim and cabinets. . We even turned down additional work on the high ceiling in the foyer because we prefer not to use scaffolding. I wish this homeowner well and I hope they will find a contractor that will fulfill her needs. Steve Long Celebrating 26 years in business.

Jim M.
07/2015
5.0
interior painters
  + -1 more
It went very well. They were there promptly on schedule and then spent a long time moving some furniture and putting up plastic drop clothes over all the walls, floors and furniture to make sure nothing got texture on it. Then they did the texturing and then cleaned up everything. I was very happy and plan on having some additional work done by them shortly.
Description of Work: I had them re-texture the ceiling in my kitchen and living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

DARLA S.
07/2015
5.0
interior painters
  + -1 more
Jorge and another gentleman came and painted the trim around our garage. Although it was a small job, Steve understood it needed to be done (per our HOA). We told him we would hire him to do our bigger jobs in the future. He was very professional and we appreciated his work especially after talking with several others on Angie's List who thought the job too small! They solved the problem and did a fine professional job! We appreciated that and the fact he understood the issue at hand!
Description of Work: Steve's men came and painted just the small area we needed...the trim around our garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$85

Greg R.
12/2014
5.0
house painters, interior painters, pressure washing
  + 1 more
Steve and his crew did a great job. Very professional with super results. I need this service ASAP as I was having my roof replaced and he accommodated accordingly. I messed up on the color of the garage and Steve quickly repainted it a very fair rate. I recommend this company to anyone looking for great hassle free experience. Very easy to work with. Thanks Steve!
Description of Work: Powerwash and paint all exterior trim using Sherwin Williams Superpaint and stain all exterior shutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,012

Jill R.
04/2014
5.0
interior painters
  + -1 more
It went great, the whole team was wonderful to work with and I highly recommend.
Description of Work: Great communication, follow up and time management.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Richard S.
04/2014
5.0
drywall, interior painters
  + 0 more
I worked with Brad Hale on each project. Brad was very helpful and provided very good advice. They got the job done very quickly and it looked really good. I compared his prices with a number of different companies and he was very closely match, but his professionalism, efficiency, detail in work, and knowledge of his crew was worth the little extra cost associated with project.
Description of Work: Removed popcorn ceilings in 2000sq. house; painted fireplace and glazed; and put a square hole in drywall near kitchen for bar area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Dawn B.
01/2014
1.0
wallpaper removal, interior painters
  + 0 more
We had gotten quotes from a handful of other painters, and he was definitely the lowest bid. When they started the job, they said it would take 3 days, and when we came in to see the progress on the third day, we were very disappointed. So much so, that my husband called to fire them, but Steve came over and told us he would fix everything. They pulled the wallpaper off in some of the areas, but in other areas they just textured right over it. They said they applied something to the wallpaper to keep it from bubbling up when you paint over it and keep it sticking down. (However, we found that many of these areas still bubbled when we painted them, we showed them, but by that point they didn't really care). Their texturing was just okay- there were a few finger swipes and things we found through the job, but mostly we just felt it was sloppy (they partially textured all three of our toilets among a bunch of other things that shouldn't be textured). They textured over some pretty obvious things that needed to be fixed (like bubbling). When I pointed it out to them, they "fixed" some of the spots (again a sloppy fix). Then they just gave us a can of texturing to do it ourselves. The kitchen cabinets were pretty sloppy too. They didn't tape off very well, so they painted a few appliances and an inch or so of our back splash all around the kitchen. The paint ended up cracking in a few places. When they came back, they were originally just going to use a paint brush and spray paint to touch up, but we told them that they would have to sand and re-spray the cabinets completely. The paneling was sprayed also. It was such a light coat that a lot of the wood grain was still showing through. We asked them to respray that too. When they taped it, they pulled the paint off our ceiling and it took them a month or more to come back in and fix it. Most of the trim looked okay- they were supposed to caulk the frames as needed and they didn't do that, so we had to call them back to do that too. Overall, it just turned out to be a giant mess. The first few times we called them back to fix things, they were good about it, but after that Steve just stopped answering our phone calls and messages. We called from different numbers-that helped since he'd at least answer- but he wouldn't come fix it. When he is trying to get your business, he will tell you he will do the job 100% to your satisfaction, but we are still very unhappy with the job they did, and we told them that, but he didn't really care by that point. He ended up saying that we had too high of expectations. In addition, we paid with credit card, and he said that it takes a couple days for it to go through, so he might as well charge the whole amount since he had projected they would be done with the job by that point. He asked us if he could just charge the full amount. We let him (I know, we were idiots!), and of course, then he has lots less incentive later to do a good job. He also said that if you ever have any future issues with the work they did, they will come back and fix it for free. I was pretty impressed when he told me that, but I now I don't believe it since he didn't even fix all the issues that needed to be fixed at the moment. I still get sick to my stomach every time I think about the job they did. It was just so disappointing and we had to fix a lot of the things they did.
Description of Work: We just moved into a new house, and we had a lot of work we wanted done before we moved in. We hired Steve and his crew to take off wallpaper in 5 areas, texture the areas, paint the kitchen cabinets, paint the wood paneling in our den and then paint all the doors and trim in house (about 20 doors or so).

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$3,000

Response from Carnival Custom Painting
If they receive the quality of work they paid for next time, they will be blessed. Lucky for us it will not be Carnival Custom Painting. Business since 1989 - 30.600 homes painted. Steve

Gary B.
09/2013
5.0
drywall, interior painters
  + 0 more
They got the job done in the time stated, which I thought was great. They were very nice, and did a great job on the artwork that the kids wanted for their walls.
Description of Work: Interior painting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

PATRICIA M.
06/2013
1.0
interior painters
  + -1 more
They got paint all over my new fence that was not sealed yet, with maroon colored paint, when they washed their equipment with the hose. I had to tell them to put plastic on my carpet. They painted the metal frames of my windows, got paint all over the mini-blinds which should have been taken down, they were sloppy and missed spots and painted things that shouldn't have paint on them. I took a bunch of pictures and argued with the owner and he gave me a little bit of my money back otherwise I was going to take them to court. They had to power wash my fence to remove the paint that was absorbed in and he tried to tell me that it won't show once it is stained but I was puting on a clear coat stain so it would have shown through! It was so aggravating using them. Plus the owner said he would be there throughout the day, well that wasn't true. He dropped them off and didn't return until he wanted the other half of his money. I don't know if they improved since 2002 but I would never recommed them to anyone!
Description of Work: Painted inside and outside of my house. If you call it painting!

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$3,680

Response from Carnival Custom Painting
We do not have a record of this customer. This project was over 10 years ago! Carnival Custom Painting over the last 10 years has expanded from one office to over nine in the state of Texas and painted over 24,000 homes over the last 10 years. CCP roughly gives Angie's List members about 125 painting estimates a month and we strive to provide quality work at competitive prices.

Jan W.
06/2013
5.0
interior painters
  + -1 more
I would most definitely recommend Carnival Painting! The crew arrived on time each day and were professional and efficient. The house required extra prep and this was done for a small additional charge. The finished product is beautiful
Description of Work: Prepped and painted house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Cathy T.
06/2013
5.0
deck cleaning, house painters, interior painters
  + 1 more
Jon was the greatest! He came out and gave me an estimate. When I had questions about his estimate compared to the other estimates I received, he was quick and courteous with the responses. I decided to use his company and went to Sherwin Williams to pick out my house color and deck stain color. His crew was very good and professional. They took care with all of my outside items - ie lawn furniture, grill, etc. The house was prepped with power washing, caulked, and rotted boards were replaced. They started on Thursday and were done by Friday evening. Jon came by on Saturday morning for the final walk through. There were a few minor touch ups that we found (nothing major). He would not accept any payment until everything was done to my satisfaction. His crew was out within a few hours and all the minor touch ups were completed. I would most definitely recommend Carnival Custom Painting for your painting needs. I love the way my house and deck look!
Description of Work: Paint exterior house - all siding, trim, gutters, doors Stain 2nd story cedar deck

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,050

Allen K.
05/2013
5.0
woodworking, house painters
  + 0 more
It went very well. I asked Jon about substituting the original paint listed in the quote and he agreed that the upgrade would not cost much more and was happy accommodate my request. On the start date I was introduced to the 2 man crew and they were very polite and professional. They started when they said they would, finished on time and did a great clean-up afterwards. Even with the extra work (the repairs, upgraded paint) the final cost with Carnival was about $800 less than an earlier estimate from another painter. The house looks great now and we could not be happier.
Description of Work: They cleaned the exterior of the 2 story house, removed all of the old flaking-off paint, masked, and painted all outdoor surfaces. Also performed minor repairs such as replacing broken eve boards, door trim, a threshold and weather strip on an exterior door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

paul M.
03/2013
5.0
interior painters
  + -1 more
They did really great job and I have no complaints
Description of Work: They painted the inside of the house completely. They did all the needed prep work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martha R.
03/2013
5.0
interior painters
  + -1 more
The service was okay. They were very nice to deal with. They came around the time they said they would. They draped the entire home to ensure no paint would go where it was not supposed to. They took a lot of care in their process. The experience was very good. When he came to evaluate, I told him all the spots that I was interested in doing and he was very upfront about what could be done in the time available.
Description of Work: I purchased two Big Deals for interior painting.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Monina P.
03/2013
5.0
interior painters
  + -1 more
I love him! I would give him 101% approval. He is the best, I would recommend him anytime. They are organized and clean.
Description of Work: He did interior painting at my home. He painted my ceilings, and I am calling him again soon to do more work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Karen S.
07/2012
5.0
wallpaper removal, interior painters
  + 0 more
They are extremely professional, clean and neat. They finished ahead of schedule. They were excellent.
Description of Work: They did interior painting, removal of wallpaper, and texturing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Glenna C.
10/2011
5.0
drywall, interior painters
  + 0 more
The workers were careful about keeping the work site clean and spent most of the time protecting the area. They put down plastic or canvas from the front door to the work area. The work they did was exactly what I needed.
Description of Work: I spoke to Steve on the phone and described what I needed to be done. He gave me a price on the phone and scheduled the work. Two of his employees came to my house. I needed my ceiling textured where sheetrock was replaced. Steve came out, while his employees were there, and talked with me and I asked him about prices for other work I needed done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Barbara S.
09/2011
5.0
deck cleaning, house painters
  + 0 more
Bid was done almost immediately. Price was fair and lower than other bid. Work began on Monday after Friday bid. Was completed on time and beautifully done. work began
Description of Work: Painted exterior of my house and restained the deck cover. Did a very professional job. Will deifintely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Steven D.
08/2011
5.0
house painters, interior painters
  + 0 more
. We really liked them. I thought they were professional. They were punctual. They were able to give us a quote the same day and go over different questions we had. We will use them in the future.
Description of Work: . I received an estimate from CARNIVAL CUSTOM PAINTING to paint the exterior of the house.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul R.
07/2011
5.0
interior painters
  + -1 more
Prompt response to our request for an estimate. Great prices, but will make adjustments if needed. Advised us on color choices we were uncertain of. very easy to schedule. Crew was very professional, polite, neat, punctual and very efficient. Easy to work with and friendly. We used them to paint our previous home and were so pleased that we contacted them again when we needed painting in our new home.
Description of Work: Interior house painting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Melanie W.
03/2011
5.0
woodworking, house painters, interior painters
  + 1 more
When Joey came to look at our house to prepare a quote, he answered several questions and discussed options with us. Then he had a very detailed quote to us later that same day. After reviewing his and other quotes, we emailed more questions and got quick, clear answers. And he updated the quote with the clarifications (and didn't change the price). His price was the lowest of the four bids we received. When we accepted the proposal, they were able to schedule the work within a week. We had used a software program to import photos of our house and mask different areas on the images, so that they would know exactly which colors we wanted where. Joey carried those photos around and referred to them often. He was on site frequently and picked up every time we called during the two day job. His crew did great work. They even all dealt well with the logistics of me letting our dogs out when needed. During the job, Joey made two suggestions for changing which surfaces to paint which colors. Both times he was able to explain WHY he thought it would look better. So we took his advice. And he was right both times. One of those times was related to how to paint the windows. And they look really good. At the end of the job, Joey did a thorough walk around and inspection with me. He told me what to expect as the paint fully dries over the next couple of days, what to expect when it rains and what to expect years from now.
Description of Work: We had the exterior wood surfaces of our 50 year old, brick home painted, using two paint colors. They used a LOT of caulk to seal up our home. They also used bondo to repair several decorative beams that had significant wood rot. The beams look really good now. Joey and crew also took special care to add trim to areas around our front porch that had previously been mega caulked and were looking really globby. The trim makes the area look much cleaner and nice. They painted our metal garage door including a contrasting trim around the door windows. They did a really good job on the french doors that we had recently had installed in the back of the house. They even painted an area inside our doggie door that I hadn't even noticed needed painting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Samantha F.
08/2010
5.0
house painters, interior painters
  + 0 more
They did a great job. They were very helpful. All around, they were fine.
Description of Work: They painted the trim on the house, around the windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000
    • 1(current)
    • 2

Contact information

101C North Greenville Ave Ste 302, Allen, TX 75002

www.carnivalcustompainting.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Interior Painting,
Exterior Painting,
Drywall,
Deck Maintenance,
Wallpaper Removal,
Finished Carpentry and Woodworking,
Pressure Washing,
Cabinet Refacing and Refinishing

FAQ

Carnival Custom Painting is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 6:00 PM

Tuesday: 8:30 AM - 6:00 PM

Wednesday: 8:30 AM - 6:00 PM

Thursday: 8:30 AM - 6:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: Closed

Carnival Custom Painting accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carnival Custom Painting offers free project estimates.
No, Carnival Custom Painting does not offer eco-friendly accreditations.
No, Carnival Custom Painting does not offer a senior discount.
No, Carnival Custom Painting does not offer emergency services.
Yes, Carnival Custom Painting offers warranties.
Carnival Custom Painting offers the following services: Interior & exterior painting, staining, wall paper removal, cabinet staining, painting & textures.
No wallpaper installation.

Contact information

101C North Greenville Ave Ste 302, Allen, TX 75002

www.carnivalcustompainting.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
Closed