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Ace Handyman Services Collin County

4.7(
232
)
Wood Flooring - Refinish - For Business, Sink Installation, Garbage Disposal Installation,

About us

All craftsmen are employees of the company - no subs. Ask about Angie's List discount. Award winning. Email us at [email protected]

Business highlights

18 years of experience

Services we offer

Repairs, carpentry, doors, drywall, general maintenance & medical modifications., painting, pet doors, remodeling and restoration of homes, siding, tile, windows

Accepted Payment Methods

  • CreditCard
Reviews
4.7232 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
9%
3
4%
2
2%
1
3%
Write a review
Showing 1-25 of 232 reviews
Christi E.
Aug 2023
5.0
Yes, I recommend this pro
$1,400
Everything worked out just fine
Venkat S.
Aug 2019
1.0
$150
Nice management! However they do not have good handymen! I had hired them to fit a bidet! In the past it took no more than 15 minutes by previous handymen. However handymen matters guys took more than 3-4 hours and made one bathroom un-operational. I had to call another handyman to get it finished. Their workmanship was shoddy, but they will defend it very skilfully! They wanted to charge for the whole time, but the manager came and saw the unfinished work and charged me for one hour which is still more than what it should have taken! Their hourly rate is 150$ which is way too high for a low skill level! Hire them at your own risk!
Response from Ace Handyman Services Collin County

"We take customer satisfaction very seriously. I came out myself to discuss your projects after you called and expressed concern. We sat at your table and discussed what was going on and why it was taking more time than you expected to fix your issues. Even though we spent 2.5 hours working on your projects, I only billed you for one hour and absorbed all of the materials in an attempt to help you feel better about the price. I am very disappointed you still feel you were not treated fairly."

Shelby B.
Jan 2019
4.0
Yes, I recommend this pro
I was pleased with the work.
William H.
Oct 2018
5.0
Yes, I recommend this pro
George did an outstanding job. Not only did he complete every task I needed, I learned a few handy tips from him. Will definitely use this company again.
CHERYL M.
Oct 2018
4.0
$1,600
They returned 3 times on one repair and I had do call a plumber who informed me that the parts they put in were not tightened correctly. I sent them the plumber bill and they did reimburse me for the cost.
ELLEN J K.
Oct 2018
5.0
Yes, I recommend this pro
Excellent! From start to finish, "Handyman Matters" took the fear and apprehension out of tackling a remodel. There was never an unanswered call or question, everything was up-front and the staff is first-rate. Crayden. our top-notch remodeler, handled every challenge that our "not so new" home presented with patience and expertise. We appreciated the freedom to choose and purchase our materials on our own when desired, however, the supplies that were provided and every supplemental crew that was brought into the mix, was high quality and professional. When the project was completed, our master bathroom was beyond our expectations. Everyone who has seen it is in awe over the improvement and beauty of the space. We would definitely recommend "Handyman Matters" for a room remodel and will not hesitate to call on them again.
Mark N.
Jul 2018
5.0
Yes, I recommend this pro
$500
Awesome. On time, on budget. Cleaned up and left no trash or other signs of disruption. Used my rooftop ladder and actually hing it back up in my garage for me when finshed. Great work. Would recommend for any handyman work needed in the Collin/East Denton county area.
Robert P.
Jun 2018
5.0
Yes, I recommend this pro
$600
They did a good job and was pleased with the job. I did think the cost was a bit too pricey for what was done. They were not able to re-grout my master shower....not sure why, but I'd rather someone be honest and tell me they can't do something than to try to do something they would not be good at.
Rui L.
May 2018
5.0
Yes, I recommend this pro
$150
I had a rattling window with no obvious sign of bad sealing. I wanted to try reapplying caulk as an attempt to the fix. When Rodney from Handyman Matters looked at the window, he said the caulking seems fine and tried to locate the real problem. He did find a flapping frame piece and applied a little bit caulk to glue it back. The whole job took less time that the original estimation. I feel Rodney is an honest guy and has a motivation to solve the real problem.
Amanda H.
Apr 2018
5.0
Yes, I recommend this pro
Timely, professional and nice. This company was very flexible with scheduling and they were able to hang overhead storage that we were not able to.
Sarah G.
Apr 2018
1.0
The phone number listed on the Angie's List site is not in service. When I go to the company's website it is also not in service. A complete waste of my time.
Vanessa M.
Apr 2018
5.0
Yes, I recommend this pro
$200
Great! Called after another person did a truly awful job hanging some doors in our house. Handyman Matters repaired their shoddy work (one of the doors wouldn't even close - hinge was installed upside down and set too far back). We would and actually I'm about to call them again. The repair person they sent was not the friendliest but he got the job done and did it well. That's really all that matters.
Rebecca L.
Mar 2018
5.0
Yes, I recommend this pro
$285
Jack was great!
Robert B.
Dec 2017
5.0
Yes, I recommend this pro
It's hard to tell where it broke off in the first place; nice work.
Craig C.
Oct 2017
2.0
They wanted $50 just to do an estimate. Ridiculous.
Response from Ace Handyman Services Collin County

"We provide a free ball-park estimate over the phone, but we do charge $50 for an onsite consultation. First, that $50 is credited back to you when you book the job. Second, while it might sound like semantics, a consultation is much different than just a simple estimate. After one of our craftsmen meets with you, you will have a better understanding of what the job will entail, the options available, suggestions on materials and colors, etc. He will then provide a detailed, line-itemed estimate that documents the various aspects of the job, materials required, assumptions, etc. A "free estimate" by many contractors is nothing more than a single price written down on the back of a business card."

Jay N.
Aug 2017
5.0
Yes, I recommend this pro
$1,000
Was not termites but was bigger than expected (our fault). Replaced the whole door and did it very well.
Response from Ace Handyman Services Collin County

"Thanks for trusting us."

Elizabeth W.
Aug 2017
5.0
Yes, I recommend this pro
I am updating to my 7/20/17 review that said, "I sent Handyman Matters Collin County a message via Angie's list, asking for a quote and no one replied. If this company is as good as the reviews indicate, I would still like to get a quote, if they will respond to me." On 8/2/17, I received a reply to my message from Andy Bush, the president of Handyman Matters Collin County. He replied, "I want to apologize that no one has gotten with you before now (I saw your review). We have had some staffing challenges in the office (one lady left, we hired someone new and our Operations Manager is out on a family emergency). The end result is you fell through the cracks and I want to personally apologize. This doesn't happen very often, and I am very sorry it happened to you. Considering the time that has gone by, I'm pretty sure you have already found someone to take care of your issues. If for some reason you have not, I will personally handle getting you scheduled, etc. if you will give me a call. Our office number is 972-346-3041." Having suffered through the difficulties of staffing challenges myself, I more than understand how a customer could fall through the proverbial cracks. As such, I have again contacted Handyman Matters of Collin County to schedule an appointment to complete the other three jobs. When the jobs are complete, I will post a full review of the services received.
Response from Ace Handyman Services Collin County

"We try hard to come as close to perfect as we can, but sometimes we just fall a little short. Thank you for giving us a second chance! I trust Rodney took great care of you and things were much closer to your expectations."

Syed Farrukh J.
Aug 2017
5.0
Yes, I recommend this pro
$500
They were good. They were efficiently, quick. They came and did the work efficiently. I had no issues with them. The price was also good. I had no issues with them.
Response from Ace Handyman Services Collin County

"Thanks for sharing your experience."

Theresa S.
Jul 2017
5.0
Yes, I recommend this pro
It was OK. The gentleman that did it was very knowledgeable. He knew not to get the slick ones and what length they should be. He did a real good job of putting them in, because I didn't know what to do.
Response from Ace Handyman Services Collin County

"Glad we were able to help. Thanks for sharing your experience."

Lawanda M.
Jul 2017
5.0
Yes, I recommend this pro
The guy that showed up to do the work was professional and very patient as i asked alot of questions.
Response from Ace Handyman Services Collin County

"Glad we could help. Thanks for trusting us."

Julie A.
Jul 2017
5.0
Yes, I recommend this pro
$200
I use them all the time. They are great.
Response from Ace Handyman Services Collin County

"Thanks for your continued trust. It is always a pleasure working with you."

Linda W.
Jul 2017
1.0
$346
not well present contractor said cement like siding was not put on . I went with Angie's recommended contractor and paid I was told it was the correct siding. Will check with Lowes today to be sure Very discouraged The estimate to complete project was 4 times what two other will do to finish
Response from Ace Handyman Services Collin County

"I did try reaching out to you directly to better understand how we let you down. I never heard back. I am very sorry we did not meet your expectations. I will gladly discuss any of this with you if you will call me back (Andy Bush 972-346-3041)."

Mike M.
Jul 2017
4.0
Yes, I recommend this pro
$225
It went OK, however the person who came did not follow what I was told to expect. He fixed it on site instead of taking it with him. At the end, he acknowledged he probably should have done it the way the boss suggested. The person doing the work was leaving the company soon, so he wasn't totally invested in the job. The cabinet door did hold, though, so overall, I guess it turned out OK.
Response from Ace Handyman Services Collin County

"Wow! So sorry to hear this. I wish you would have reached out to me directly. We always stand behind our work, even if the specific craftsman has decided to leave. If there is anything we can do to make this right, please reach out to me directly (Andy Bush 972-346-3041)."

Larry C.
Jul 2017
5.0
Yes, I recommend this pro
$805
They worked closely with me to make sure all the work was done by my deadline.
Response from Ace Handyman Services Collin County

"Thank you for the kind words and for taking the time to share your experience."

John S.
Jun 2017
5.0
Yes, I recommend this pro
$1,500
Excellent communication, beautiful work, did above and beyond.
Response from Ace Handyman Services Collin County

"Always nice to hear. Thanks for taking time to share."

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Showing 1-25 of 232

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Ace Handyman Services Collin County is currently rated 4.7 overall out of 5.
Ace Handyman Services Collin County accepts the following forms of payment: CreditCard
No, Ace Handyman Services Collin County does not offer free project estimates.
No, Ace Handyman Services Collin County does not offer eco-friendly accreditations.
No, Ace Handyman Services Collin County does not offer a senior discount.
No, Ace Handyman Services Collin County does not offer emergency services.
No, Ace Handyman Services Collin County does not offer warranties.

Contact Information

1210 W. McDermott Dr., Suite 101, Allen, TX 75013

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