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Miller's Pool Service

Pool and Spa Service, Ceramic Tile, Pool Sales Construction and Installation,

About us

Beyond just skimming the surface of your pool, spa and fountain, our certified technicians follow an in-depth maintenance checklist on every visit. From basic debris removal to chemical balancing to making sure your equipment is operating correctly, we'll keep you informed. Call us today to get started!

Business highlights

27 years of trusted experience

Services we offer

Our weekly services include: checking chemical levels, replenish chemicals, check and balance pH and alkalinity, skimming water surface, brush tile & walls, clean all skimmer & pump baskets, leaf master, vacuuming, backwashing filter as needed, clean and maintain automatic pool cleaner (Polaris), and adding water if needed. We are certified to detect, diagnose and repair every facet of your swimming pool and spa, including filters, pumps, plaster, heaters, controls, plumbing, electrical system

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.713 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
0%
3
0%
2
8%
1
8%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.7
responsiveness
4.6
punctuality
4.6
Showing 1-13 of 13 reviews

Laurie C.
07/2020
2.0
ceramic tile, pool cleaners
  + 0 more
The end product is excellent. However, Martin Miller stated it would take two weeks from start to finish for the entire project. It ended up taking 7 weeks. He does not have his own contractors and relies on sub-contractors. He stated many times that work would be done on a certain date and no one showed up to do the work. We constantly had to be "on his back" to get the work done. We honored our end of the contract and paid entire bill; he did not honor his time commitment. We will NOT use his services to resurface our pool or use him for any other pool-related services.
Description of Work: Resurfaced pool and patio area

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$21,000

Diane B.
09/2017
5.0
pool cleaners
  + -1 more
EXCELLENT! Turned my dark green pool to bright blue in 1 day!
Description of Work: Pool cleaning service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George M.
07/2017
5.0
pool cleaners
  + -1 more
I used them one time. They came out on time. ?They acted like they were interested in my problem. They corrected the problem. They very much wanted my business, and I appreciate that. ?Their price was good. ?I like the company.
Description of Work: They came out and replaced a pool light that was out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Whitney S.
06/2017
5.0
pool cleaners
  + -1 more
Reliable pool maintenance.
Description of Work: pool cleaning and maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tanya W.
01/2017
5.0
pool cleaners
  + -1 more
They are doing a great job. We are very pleased with them. We've had some pump issues and they have come out right away to work on the problem.
Description of Work: They service our pool on a weekly basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUZANNE F.
03/2016
1.0
pool cleaners
  + -1 more
Did not respond to a phone call asking for an estimate. Called another provider at the same time who responded immediately and now has my business!
Description of Work: Nothing. Never returned my phone call for an estimate!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


James S.
03/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Our pool has never looked better! Millers pool service has been great. They leave a slip on our back door every time they come to service the pool so we know exactly what was done. They even helped us install a an iAqua link and new booster pump. I would highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Erinne H.
02/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Weekly pool cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Betty K.
07/2015
5.0
pool cleaners
  + -1 more
I asked about the weekly service and they gave me a quote. Their pricing is standard for this area, but their customer service is very high. Although I have maintained the pool myself in the past, due to back problems I can no longer do the work. I signed up for their weekly service and have a very clean pool!
Description of Work: I called Miller's Pool because my pool was a mess after the floods and my local pool company, which I had used for years, said they were too busy taking care of there regular customers to help me. I called Miller's Pool and they came out the next day to help. After they finished, my pool never looked that clean in the ten years I've had it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Miller's Pool Service
( members name removed), Thanks for taking the time to review our service. We are glad to have you as a customer. Thanks, Jobbi Guajardo 972-713-6689

Matt C.
01/2015
5.0
pool cleaners
  + -1 more
They're very consistent, thorough and they leave a note each and every time on my door. When they have issues, they contact me directly so they have outstanding service.
Description of Work: I used Miller's Pool Service and they do a weekly service. They did a routine care and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

david S.
11/2014
5.0
pool cleaners
  + -1 more
His responsiveness was good. His punctuality was good too.
Description of Work: I did get a quote from them.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Chris C.
10/2014
5.0
pool cleaners
  + -1 more
I have been using Miller's Pool Service for ~3 years now for regular service/maintenance on my pool and spa. They also perform equipment repairs that wouldn't be covered by my home warranty. They do a great job and my pool always looks amazing and clean. If I have any questions or requests, I can reach them without issue and they are usually quick to respond.
Description of Work: Provide weekly maintenance and equipment repairs when necessary.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

DAPHNE W.
03/2014
5.0
pool cleaners
  + -1 more
Weekly service is outstanding. Our service technician, which is usually the same gentleman, arrives at around the same time and day every week. Technician stays for 15 minutes on average. When service is complete, he leaves a door tag on our patio door explaining what was done that day, what we may need in the future (filter cleaning, etc...) and /or if we need to contact the office for any reason. Our water is almost always sparkling without over treating it causing itchy dry skin and red sore eyes. Whenever we have needed to address an issue, Martin has returned our call promptly and presented us with a solution that is reasonable and prompt. Additionally, Miller pool service offers automatic payment. They keep my credit on file and simply charge me monthly for services. If the service will be more than the usual amount, I expect it or Martin has communicated with me. Recently, our pool has been in need of remodeling and Martin has presented us with a fair and thorough estimate.
Description of Work: Martin Miller has provided us weekly pool service and pool repair for seven years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Miller's Pool Service
Thanks for the review. We appreciate your business! Jobbi Guajardo Operations Manager Miller's Pool Service

    Contact information

    16522 Westgrove Drive, Addison, TX 75001

    millerspoolservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Ceramic Tile,
    Pool Sales Construction and Installation,
    Sunrooms and Patio Enclosures,
    Plaster

    FAQ

    Miller's Pool Service is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    Miller's Pool Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Miller's Pool Service offers free project estimates.
    No, Miller's Pool Service does not offer eco-friendly accreditations.
    No, Miller's Pool Service does not offer a senior discount.
    No, Miller's Pool Service does not offer emergency services.
    No, Miller's Pool Service does not offer warranties.
    Miller's Pool Service offers the following services: Our weekly services include: checking chemical levels, replenish chemicals, check and balance pH and alkalinity, skimming water surface, brush tile & walls, clean all skimmer & pump baskets, leaf master, vacuuming, backwashing filter as needed, clean and maintain automatic pool cleaner (Polaris), and adding water if needed. We are certified to detect, diagnose and repair every facet of your swimming pool and spa, including filters, pumps, plaster, heaters, controls, plumbing, electrical system

    Contact information

    16522 Westgrove Drive, Addison, TX 75001

    millerspoolservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM