Quality Cooling and Heating

air duct cleaner, heating & cooling contractor

About us

At Quality Cooling & Heating, we are a locally owned and operated HVAC company that is built around quality. Owners Fred and Shelly Bilbo established Quality Cooling & Heating as Abilene’s most dedicated heating and air conditioner repair company in 1984. A commitment to customer service, quality workmanship, and trained HVAC professionals are what you will receive when you call Quality Cooling & Heating for your heating system and air conditioner repair, installation, and maintenance needs.

Business highlights

41 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.981 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
responsiveness
5.0
Showing 51-75 of 81 reviews

Barry M.
05/2020
4.5
Polite, knowledgeable, efficient.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Vicky M.
05/2020
5.0
I ll always use Quality. Great people and prompt service. Why should I call anyone else?

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jon S.
05/2020
5.0
Happy and friendly service. Said the truth

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nathalie O.
05/2020
5.0
We had to call your company last minute and were happily surprised with the greeting we received over the phone. I believe her name may be Sheryl. One could detect her smile simply by her friendly demeanor !!! Adam, the Technician was very pleasant and showed excellent customer service !! He has a great sense of humor and provided professional, courteous and fabulous service !! We highly recommend Quality Cooling and Heating and ask for Adam Heiser!! Thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dirk S.
05/2020
4.5
Adam did a great job, really appreciated his work!!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Karmen J.
04/2020
5.0
Thoroughly inspected and serviced heat and air units, suggested further service to avoid any issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donald P.
04/2020
5.0
Came and did semiannual service. Identified several areas needing work. Explained everything in detail and provided the cost. Very efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Delton C.
03/2020
5.0
They care about there customers needs and safety,Especially in our current situation, Coronavirus.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Janey B.
03/2020
5.0
I would recommend Quality Cooling and Heating to all my family and friends.They are a first rate company with a very knowledgeable and professional service staff. Let them help you...you won't be sorry you did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

james w.
03/2020
5.0
The maintenance was done and explained to me in terms I could understand..

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Clarence A.
02/2020
5.0
The technician was very knowledgeable and explained the plan to care for our unit before he did the work this included the estimated cost

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Loretta S.
02/2020
5.0
Serviceman was very informative and helpful. I appreciated the time he spent answering my questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brian B.
12/2019
5.0
Very friendly and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Camilla W.
10/2019
5.0
They came out in a reasonable amount of time and repair my blower motor the same day

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda L.
10/2019
5.0
Everything was explained to us from start to finish, and the guys were very polite and respectful. They were all professional and worked until the job was done right. Their warranty is great! We enjoyed having them in our home and would recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jan H.
09/2019
5.0
We were very pleased with Nate s knowledge and service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brenda I.
08/2019
5.0
They are prompt, courteous, and professional. This company has never failed to give me good service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andy R.
08/2019
5.0
Daniel was great...just like all of the techs that have been from Quality!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brenda K.
08/2019
5.0
The customer service was great. Everyone I dealt with was friendly and knowledgable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Hazel H.
08/2019
5.0
Colby did an amazing job! He was very professional and efficient! He showed up in a timely manner and answered all my questions. I would highly recommend quality cooling and heating!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Hilman M.
08/2019
5.0
We have never had bad service from Quality. They have always been professional, courteous and on time, every time.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Sheryl A.
08/2019
5.0
All of the guys that have come have great. It started with Adam, finding out we needed a new system, Tanner bringing out a loaner , Bill coming out twice on Sunday and finally Tim bringing us window units to use until our system can be installed. You can tell they try their best to take care of their customers

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael Y.
07/2019
5.0
Prompt, professional, courteous service for an after hours call!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

4413 Sayles Blvd, Abilene, TX 79605

https://qualitycool.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

air duct cleaner,
heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Quality Cooling and Heating accepts the following forms of payment: CreditCard
No, Quality Cooling and Heating does not offer free project estimates.
No, Quality Cooling and Heating does not offer eco-friendly accreditations.
No, Quality Cooling and Heating does not offer a senior discount.
Yes, Quality Cooling and Heating offers emergency services.
Yes, Quality Cooling and Heating offers warranties.

Contact information

4413 Sayles Blvd, Abilene, TX 79605

https://qualitycool.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day