Lowe's Home Improvement

Hardware & Home Improvement Stores, Kitchen and Bath Remodeling, Heating and Air Conditioning,

About us

Lowe's offers everyday low prices on quality appliances, paint, lumber, hardware, flooring, tools and more. Shop for all your home improvement needs online or at your local Lowe's store.

Services we offer

Hardware & home improvement sales, roofing & painting supplies, flooring, appliances, cabinets & key cutting

Reviews

3.99 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
44%
3
0%
2
22%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
4.3
professionalism
4.0
responsiveness
3.8
punctuality
4.0
Showing 1-9 of 9 reviews

Nancy J.
05/2014
4.0
home remodeling, home improvement stores
  + 0 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

C O.
05/2013
4.0
carpet installation
  + -1 more
They gave us great recommendations. I was very happy with the outcome. They were very courteous. I will use them again in the future.
Description of Work: They installed new carpet in our rental house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

C O.
01/2013
4.0
heating & air conditioning/hvac, home improvement stores
  + 0 more
Always a pleasure
Description of Work: None

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
3.0

Yes, I recommend this pro
$100

Sylvia S.
08/2012
2.0
home improvement stores
  + -1 more
Oh yes, I also had a chain link fence behind the old privacy fence that I wanted to keep, although it would require rolling up for the rebuild, and then reattaching. That was done,but very badly!! What was to take one week, took two weeks.When finally a representative from Lowe's came to check the work, and have me sign off on the job, I wasn't there. He told the party at the house that the person I dealt with, from Lowe's, should have cancelled the contract when so much went wrong! I wonder what would they say If I were to cancel the contract after the three days???? I'm so glad it is finally over!!!!!! I never did sign off on the work with Lowe's!!! ` ` ` ` ` ` ` ` ` ` ` `
Description of Work: The first contractor hired by Lowe's to measure the fence, and to install the fence, measured wrong, lied about forgetting to include the haul away of old fence, and repeatedly refused to keep the curb that was installed to put the fence on. After I was told everything was worked out with this contractor, I agreed to sign a contract for building the fence. However during the three day period when either party could back out, the contractor kept calling me and refusing to haul away the old fence,and didn't want to use the curb! When I called and talked to the person responsible for getting things done, he agreed to switch contractors. When this person went out to measure the fence, he measured 55 feet more than the first person had measured, and also said how much it would cost to clear the path for the new fence, including the haul away of all old fence and trees that would need to be cut down, saplings, in order to build the fence. The price doubled from what I agreed to on the contract. Lowe's agreed to the added cost, but treated me like it was my fault that so much went wrong. From the very beginning I said the fence would be 145 feet long, not 90feet. I wanted the old fence hauled away, the new fence would rest on the curb, and some saplings would have to be cut down, along with one tree, in the back of the property, that my brother-in-law pointed out to the first contractor. I was quoted $2,300.00 on the contract, but had to agree to an additional $1,000.00 for miscellaneous expense that the second contractor,s sub-let contractor said I would have to pay. As I live in Houston, Texas, and the fence was to be built in Abilene, I said I wanted to be there for the building of the fence, as well as a new deck scheduled to start before the fence. I had hired the deck contractor, and he was the sub-contractor hired by the second contractor hired by Lowe's. This person really didn't know what he was doing in reference to the deck or the fence!! Totally unprofessional, and argumentative! I would never recommend Lowe's or Bradley Jay Harroff Tile, Deck, and Fence.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
3.0
punctuality
1.0

$3,300

Peggy H.
03/2012
4.0
home improvement stores
  + -1 more
.They delivered and did what they said they would. Everything worked out fine. I like that Lowe's price matches. I would recommend them to friends or family.
Description of Work: I got ant killer from Lowe's. I have also got fencing supplies. I special ordered 2 gates and they came in fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,500

william M.
03/2012
2.0
home improvement stores
  + -1 more
Do your research before you go in to make sure that their prices are good prices.
Description of Work: I bought some carpet from them at my last visit.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

Yes, I recommend this pro
$800

TWYLA M.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
They were there promptly and did all the stuff that they were supposed to.
Description of Work: Lowe’s put in a new hot water heater four months ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Lori P.
06/2011
5.0
home remodeling
  + -1 more
They were awesome. They used the contractors. They have some built-in process. They have warranty. Their warranty, their follow up on the job and everything else is superior. They literally stand behind their warranty 100%. I had some entry way tile and there was some cracking in it. There was a big problem with the first installer. They came out, tore off the entire install and redid it at zero cost to me. There were some more that were cracking, but they came back within 2 days and had it fixed. I can’t ask for anything better. I would highly recommend Lowe’s to anybody. If they are close on the bid, they are worth it for the warranty. It was an awesome experience dealing with them. It really turned out to be one of the better choices of the contractors. They acted as contractors. I paid them and not the contractors. That was huge and anybody that’s looking at those kinds of setups for getting the installer from the retail side should really go to Lowe’s. If they have a company like Lowe’s acting as the contractor who stands behind the work, it’s great. There are a lot of other companies here locally who contract with the contractors and one might get lucky enough to see them again in their life. They would give the warranty, but not stand behind the work. That isn’t the case with Lowe’s. They are a pretty large organization and they stand behind. I’ve had them do that. I’ve had them do shower doors and carpets. I’ve had them do a ton of stuff and I would love to use them because I know that if there’s ever an issue, I can call them back and they would take care of it. They don’t even grumble or anything. They are just awesome. I’ve used them on multiple projects. They don’t beat anyone’s price alongside with the excellent warranty and standing behind it. They’ll match anything. Overall, it’s been a great experience.
Description of Work: I used the services of Lowe’s about a month ago for the shower door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Patricia H.
05/2011
5.0
window treatments, home improvement stores
  + 0 more
The overall work turned out fine. They took the measurements of all of them but still there were some of the windows were miscut, so I had called them again and they came and redid the work again. They took care of thirteen windows. Other than the two windows which was miscut and had to redo the job, they did a good job. There was actually some confusion in communication and understanding with LOWE'S but the person who came out and did the job for us, did it fine. I would rate them high overall and I was very happy with the product and everything overall. I would use them in the future.
Description of Work: I used LOWE'S for window treatment and home improvement. The last time they came to do the work was five weeks ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

    Contact information

    1634 E Musgrave Blvd, Abilene, TX 79601

    www.lowes.com/

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM
    Friday:
    7:00 AM - 9:00 PM
    Saturday:
    7:00 AM - 9:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Kitchen and Bath Remodeling,
    Heating and Air Conditioning,
    Window Treatments,
    Carpet Sales and Installation,
    Interior Painting,
    Exterior Painting,
    Appliance Sales and Installation,
    Roofing,
    Flooring Sales and Installation,
    Cabinet Making

    FAQ

    Lowe's Home Improvement is currently rated 3.9 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 7:00 AM - 9:00 PM

    Tuesday: 7:00 AM - 9:00 PM

    Wednesday: 7:00 AM - 9:00 PM

    Thursday: 7:00 AM - 9:00 PM

    Friday: 7:00 AM - 9:00 PM

    Saturday: 7:00 AM - 9:00 PM

    No, Lowe's Home Improvement does not offer free project estimates.
    No, Lowe's Home Improvement does not offer eco-friendly accreditations.
    No, Lowe's Home Improvement does not offer a senior discount.
    No, Lowe's Home Improvement does not offer emergency services.
    No, Lowe's Home Improvement does not offer warranties.
    Lowe's Home Improvement offers the following services: Hardware & home improvement sales, roofing & painting supplies, flooring, appliances, cabinets & key cutting

    Contact information

    1634 E Musgrave Blvd, Abilene, TX 79601

    www.lowes.com/

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM
    Friday:
    7:00 AM - 9:00 PM
    Saturday:
    7:00 AM - 9:00 PM