LONE STAR LAWN & LANDSCAPE

I can't say enough good things about Lone Star Lawn and Pest. We've had them for years now and they never disappoint! We can walk in our yard barefoot without fear of sticker patches or seeing patches of weeds and bare spots where grass should be. We've even had a neighbor ask us what we're doing to have the greenest lawn in the neighborhood. I know that sounds corny, but when you've gone from one extreme to another it's a welcomed change. It's something we haven't had while we were with True Green for years. Customer service with them is amazing. I really appreciate their kindness and professionalism. They really do go above and beyond for their customers. I highly recommend them and that's not something I say unless I'm really impressed.

This company came out and gave us a quote for basic lawn service. The price estimated was a good price and we agreed to the service, however; the company did not show up on the date set for service. There was no phone call either. We left two messages and did not receive a return call back. Our messages basically said please just let us know if you are coming so we don't hire someone else to come out. Finally after calling again we got the administrative assistant for the company. She said that the owner never turned in the paperwork to her so it didn't get scheduled at all. We then asked if they were still planning on coming out (this was the next day). She said she would talk to the owner and have him call us (she was very nice and helpful). The owner calls later that afternoon and said he didn't have a full crew show up the day we were scheduled so they couldn't come out and that he doesn't think he will be able to come at all because of crew issues!! Different story than the admin told us and still no lawn mowed. My thought-I am an understanding person, why not just call us and let us know what the deal is? We went with Masterscapes instead and are very pleased