Lantrip's Custom Homes I

I have had a personal and a business relationship with this company for years. I have the privilege of see their homes being built from the ground up. I am one of the few people that get to me the new owns once they have moved in. I have always asked the own how they like their new home and I have not heard a complaint. I see most of them twice a year because of the business I own. In making small talk I make comments about their home I like, but I never heard a response well They ( Lantrip Custom Homes) did me wrong or they cut corners. I don’t normally leave reviews but in this case, I believe in the company quality of work and the Principles and Character of Company and the People that run it. They partner with some of the best sub-contractors in the business. If you are looking for someone to build your Dream Home and Quality and Customer Service is important call Lantrip Custom Homes. 325-668-8071

We had a TERRIBLE experience. There was a great deal of sloppy work done. The painters did a terrible job on our cabinets, the tile work was sloppy, there were foot prints tracked on our foundation before it dried, and our farmhouse sink was dented (just to name a few). I also wanted a free standing tub in our master bathroom. When it was time to pick out the tub, I found out that it wouldn't even fit in our bathroom. By this time, it was too late in the process to make this work. This was very upsetting. I understand that mistakes happen but there were far too many mistakes and misunderstandings. The worst part is that they were not apologetic at all. During a conversation with this builder in an attempt to resolve issues, I got the response "Welcome to construction". I was told by our realtor, Ann Carr, that basically I was too hard to please and they "couldn't make me happy" and that the reason I wasn't happy with the cabinets is because maybe I was expecting a "higher end finish", whatever that means. All we wanted was the work to be done correctly and look new, as this was a new home. We were considering not signing the papers to close on the house. Our white painted cabinets still looked poor, even after previously meeting with the painter (Tino's Painting) and pointing out specific spots that needed to be fixed. As you can see in the picture, we were missing a kitchen cabinet for close to two months. We were told by our realtor that if we did not sign the papers she thought that we would be given back the earnest money we put up and Lantrip would "go in a different direction". This is not what you want to be told the day before you are supposed to close on your new home you have spent the last 6 months building. I really wanted things to turn out better and hate that we had this kind of experience. It was very unexpected; I did my reasearch prior and found nothing but good things about this company.