There was a crew of 2. I explained to them that the faucet was spinning and loosening as it did. They took it out and fixed and reinstalled the faucet. The crew was very efficient and professional and finished quickly. I was a little disappointed at the final cost. If $115.00 is for the service call, it seems a bit high.
Description of Work: Repair to kitchen faucet.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Van J.
08/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
David C.
04/2015
5.0
plumbing, sewer cleaning
+ 0 more
.
Description of Work: Replaced bathtub, cleaned out neglected sewer lines in a newly purchased house, and several related jobs. This work took place in 2004 but your date of service does not allow older dates. Mr. Sartor has done a lot of work in the past for me (Starting in 1994)and he was always fair in his prices and professionally completed every job which is more than I could say of others.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Margaret H.
02/2015
5.0
drain cleaning, plumbing, water heater repair
+ 1 more
unknown
Description of Work: Pulled toilet and repaired problems caused by last plumber. Did a good job. Good price for what was done.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$175
VERNETTA H.
11/2014
5.0
plumbing
+ -1 more
Called for emergency help- leak/bathroom floor flooded. Arrived when they said they would. Explained cause of leak and steps/parts required for repair of toilet. Repaired promptly. Would definitely use again.
Description of Work: Fixed leak and repaired toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$152
roger T.
09/2014
5.0
drain cleaning, plumbing, sewer cleaning
+ 1 more
Did a good job at a great price.
Description of Work: Snaked out sewer line to street.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Richard C.
02/2014
3.0
drain cleaning
+ -1 more
Once the first job was done, I asked them the next day or so to finish the job in a related task in the same room. In my mind the two repairs were parts of one overall job. To my amazement, they insisted on charging me for two expensive house calls and he became angry when my surprise showed. Although the quality of their work is high, I will not call them again because of the attitude and expensive rates.
Description of Work: I called them for some minor bathroom plumbing repairs.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$225
Janet F.
02/2014
1.0
plumbing
+ -1 more
unknown
Description of Work: NOTHING! HE SET UP A TIME OF 3:00 AND SAID HE WOULD CALL BEFORE HE CAME. NEVER CAME OR CALLED. I WAITED TIL AFTER 4:00. I THEN CALLED AND GOT NO ANSWER. THERE WAS NO TIME TO CALL ANOTHER PLUMBER. TODAY, FEB. 1 IS SATURDAY, SO I WILL HAVE TO PAY FOR A WEEKEND SERVICE CHARGE. THANKS ALOT FOR NOTHING!!!!
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Josh H.
01/2014
5.0
plumbing
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Richard C.
11/2013
5.0
drain cleaning, plumbing
+ 0 more
Joe showed up right on time and got to work right away after I told him what steps we had already tried in vain to open up the toilet drain pipe. He opened up the drain line very quickly with the auger and advised us on how to keep tree roots from invading our drain pipe. He also gave us free advice on our malfunctioning reverse osmosis water filtration unit so we knew which part had to be replaced.
Description of Work: Used an auger thru the roof vent pipe to unclog our master bathroom toilet drain. Replaced the toilet over the drain pipe and secured it in place. We had been waiting for three days for another plumber recommended by a friend but he kept postponing our appointment.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Gary G.
10/2013
5.0
plumbing
+ -1 more
Successfully diagnosed problem, Replaced faulty Water Softener Unit and saved me money on the unit and installation. I highly recommend this company.
Description of Work: Called late on Friday afternoon. Sent plumber out and he Made evaluation of plumbing problem diagnosed leak in water softener and replaced unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
James B.
10/2013
4.0
plumbing, water heater repair
+ 0 more
Took a couple of hours. Went ok without complications.
Description of Work: Install water heater previously purchased by me.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$350
Ronnie R.
11/2012
5.0
drain cleaning, plumbing, sewer cleaning
+ 1 more
Worked there butts off and did not give up until the job was done and done right.
Description of Work: Cleaned out sewer drain that other plumbers gave up on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Bill A.
09/2011
5.0
plumbing, water heater repair
+ 0 more
-Requested an estimate for replacing 50 gallon water tank and installing a water filter located in garage. -Received a price quote for 8 hours work. I was told that 8 hours was the maximum but was assured that I would only be charged for worked performed. -Two people arrived to perform the work. One person was actually an apprentice who was tasked to observe and assist when needed. -The apprentice left my residence several times to acquire parts. -The work took 8 hours! Its my opinion based on observation that the services performed could have been performed faster, considering one person had experience and skills to perform the work without supervision. The quality of work was acceptable. Considering all involved, it was too much money for the work performed by an organization that routinely performs this work.
Description of Work: -Replaced a water heater which did not require a platform because the water heater met city code requirements. -A water filter was installed. (purchased from another vendor, unboxed, and ready for installation prior to the plumbers visit) -The old water heater was drained, removed and disposed by the plumber. -The installation included connecting the cold water supply to the water filter and then to the water heater. -The new water heater was filled with water and the gas pilot started. -The hot water faucets within the house were tested -The cost also included city inspection. -There were no obstructions or hindrances that would make this work difficult to complete.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$1,100
RICHARD S.
04/2011
5.0
drain cleaning, plumbing
+ 0 more
I was out of town and my son called and said water was coming in through the wall behind the washer. I told him to turn the water off at ally. He could not find the valve and called me back. I called Jerry sartor plumbing who got there in minutes, cut off the water, helped clean up the mess and fixed the pipe in the wall behind the washer. He put wall back.Cleaned up his work area and didn't even charge me for cleaning the water up. This was on a Saturday night and after hrs. He was great.He was there 1 1/2 hrs and only cheged me for 1.
Description of Work: Jerry came in on a weekend after hrs in a matter of minuts due to a busted pipe and water flooding my house. He immediatly cut off water and cleaned most of the water up. He then neatly took out a piece of the wall behind washer and in no time fixed the busted pipe. He then was able to save the wall and just minor repair to it.He cleaned his work area and was here a hour thirty mins. and only charged me a hr.He was most helpfull , helping to clean water up.
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Service Categories
Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters
FAQ
Jerry Sartor Plumbing, LLC is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Jerry Sartor Plumbing, LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Jerry Sartor Plumbing, LLC offers free project estimates.
No, Jerry Sartor Plumbing, LLC does not offer eco-friendly accreditations.
No, Jerry Sartor Plumbing, LLC does not offer a senior discount.
Yes, Jerry Sartor Plumbing, LLC offers emergency services.
No, Jerry Sartor Plumbing, LLC does not offer warranties.
Jerry Sartor Plumbing, LLC offers the following services: Gas leak repairs, water leak repairs, new and old construction, replacing water heaters, any and all plumbing problems.