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Mike Hayes & Associates Inc

Landscaping, Pavers and Hardscaping, Lawn Irrigation,

About us

Mike Hayes and Associates has been in the landscaping business in Franklin, TN, since 1986. The company began with two employees, two pickup trucks, and a small quarter-acre lot in downtown Franklin. We experienced steady growth, to the point that in 1999, Mike purchased five acres in the Cool Springs area to be developed into a new Garden Center. Today, Mike Hayes and Associates has two full-time landscape designers, a well trained garden center team ready to help you with your retail purchases, and three full-time installation crews who can magically transform your yard into a work of art in no time at all.

Business highlights

42 years of trusted experience

Services we offer

Landscape design, hardscaping, retaining walls, patios, walkways, fireplaces, fire pits, ponds, water features, irrigation systems & landscape lighting.

Services we don't offer

Tree removal, porches, and mowing.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.217 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
47%
4
35%
3
0%
2
12%
1
6%


Rating CategoryRating out of 5
quality
4.4
value
3.8
professionalism
4.4
responsiveness
4.3
punctuality
4.3
Showing 1-17 of 17 reviews

Donna B.
11/2015
4.0
landscaping, irrigation systems
  + 0 more
The previous owner used this service. We wanted to use the same services initially as they knew our home and what had been previously done. They just seemed to not be interested in doing work for us. Perhaps they are more interested in commercial business and not residential. I just seems difficult to get commitment. The work they did was just Ok. Not great customer service and not very helpful.
Description of Work: Landscape and irrigation work.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$2,000

Clyde R.
01/2015
1.0
landscaping, hardscaping
  + 0 more
Called and set an appointment. William came out to talk about the scope and timing of the job (why do contractors do this? They know they are going to need to take measurements so why don't they just do them during the first trip?) Said he would come back to take measurements after the holidays. Weeks went by so I called and left a message in his voice mail. Two more weeks and still no response.
Description of Work: Hardscape bid requested

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
2.0


LES M.
03/2014
5.0
landscaping
  + -1 more
We contacted three companies to offer designs and chose Mike Hayes and Associates Landscaping in Franklin, TN to do the job. We worked closely with designer William VanLandingham whose creativity and easy nature made the project a delight from start to finish. We knew basically what we wanted and William added just the right touch of uniqueness in his design to give us more than was expected.
Description of Work: Installed paver patio, sitting wall & fire pit plus plantings around the patio. A small cherry tree, two crepe myrtles and three large yews were transplanted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,400

William S.
07/2013
5.0
decks
  + -1 more
Mike Hayes Associate, William VanLandinham brought the crew, mid afternoon and completed the job quickly and efficiently. The new trees were of good quality and are surviving well.
Description of Work: Remove and replant several trees

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Duncan M.
06/2013
5.0
landscaping, irrigation systems
  + 0 more
My experience with Mike Hayes and Associates Inc. went well. I would use them again. They were really good. We had some plants which died out in the summer and they came out and replaced them in the fall. They've been great.
Description of Work: Mike Hayes & Associates Inc. did the landscaping and irrigation.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Roberta R.
10/2012
4.0
landscaping, hardscaping
  + 0 more
They installation went fine, but as mentioned, the flagstones are all cracking now due to the foundation not being laid properly. I'm happy to post pictures if that helps validate what it looks like now. **** Important Update To This Review **** Mike Hayes (the owner himself) saw this posting and came to our home to let us know he would correct the issues - and he did. He made good by reimbursing us for the water leak in the irrigation system he installed that ran up our water bill. He also repaired the cracking flagstones around the fireplace as promised.
Description of Work: We had Mike Hayes do extensive landscaping, irrigation and install pavers and a fire pit. Two big problems were that the trees were planted too close together and therefore look crowded in one spot and not the others. The bigger problem is with the firepit and the flagstone around it. All of it is cracking because the foundation was not laid properly. It's been a few years so it didn't show up right away. That's the unfortunate part. If we want to get this fixed, we'll have to sue them or pay someone else to dig the whole thing up and re-do the firepit and flagstone. It looked great when done, but if they don't install it right, you'll end up with big major cracks a few years later. Important Update To This Review Mike Hayes (the owner himself) saw this posting and came to our home to let us know he would correct the issues - and he did. He made good by reimbursing us for the water leak in the irrigation system he installed that ran up our water bill. He also repaired the cracking flagstones around the fireplace as promised.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$25,000

Response from Mike Hayes & Associates Inc
Unfortunately, Member never contacted us to let us know that she had any problems with her patio. If she had, we would have gladly made repairs to it. Once we knew there was a problem, due to the negative posting on this site, we contacted the owner. The owners admitted they never let us know there was a problem and therefore it would have been impossible for us to correct any issue that existed. They admitted it was unfair and also misleading to post such comments without informing us of a problem and giving us an opportunity to correct the situation. They assured us they would change this report to reflect more accurately and honestly what has transpired. Today they tell me that Angie's List will not let them change their original posting even though the comments made in that posting were not true. There is something worng with this entire Angie's List system if this is the case. We will make the repairs necessary to this job and will have another satisfied customer. Our goal is to always do our best to be fair and honest with people even if they aren't fair with us. Sometimes we fall short but we will continue to try and do the right thing. Mike Hayes

CeCe D.
05/2012
2.0
landscaping, irrigation systems, hardscaping, outdoor lighting
  + 2 more
I used Mike Hayes because they were used by the previous homeowners. The first time I used them I was happy. The irrigation guy was very helpful and didn't try to add on extra work. After this guy left, it was all downhill. I tried to use them for irrigation and outdoor lighting repair 3 more times. Every time I was very annoyed with some part of the experience - quality and pricing. Lighting and wiring repair was outrageously expensive. I was overcharged for parts (light bulbs 3 times the cost as what I can buy them for at Lowes") and labor seemed high too. I finally gave up on them and have moved on to other companies that I can trust.
Description of Work: Irrigation turn on/off, Outdoor lighting repair/maintenance

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$200

Response from Mike Hayes & Associates Inc
This member requested our company to start up her irrigation system in April 2010. Her backflow would not seal and required a backlfow repair kit that cost $208.00. She refused to pay these charges and they were credited back to her. We did not remove our irrigation part. We have not heard from her since 2010.

Daniel B.
11/2011
4.0
landscaping, irrigation systems, hardscaping
  + 1 more
William did our plan. Nice work. We were concerned that we were not getting exactly what we asked for. Despite some specific instructions, we kept getting steered toward plants we did not choose. We checked into several other landscapers for designs and pricing. Although Mike Hayes was most expensive and had less selection, they were far more reliable and professional. So we chose them. Had to push back on a couple of plants. Still think a couple of the bigger trees are not as big as they should have been for the price. They did replace one tree that was unacceptable. The work was done professionally and on-time. It looks great.
Description of Work: Complete backyard landscaping including excavation, installation of stacked stoned retaining wall and planting 19 trees, plus irrigation system.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Rrichard L.
09/2011
4.0
landscaping
  + -1 more
They did another project for us a little earlier to this. They did a very good job and we were very happy with them. They did good stone work and good landscaping plans. They were a little bit expensive but you would get good work and so, you could count on them.
Description of Work: We used the services of Mike Hayes and Associates Incorporated two years ago for landscaping work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Barbara K.
01/2011
4.0
landscaping
  + -1 more
good experience from Design process with William through the installation. good followup and replacement of plants that did not make it through the harsh summer of 2010.
Description of Work: regrading, new beds, new trees & bushes, mulch

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$10,000

JOHN C.
12/2010
5.0
decks, landscaping
  + 0 more
We were happy with the design, quality, and overall work that they did. They kept to their schedule too. The workers were focused and professional. They were always willing to answer questions. They also made changes without a fuss and the clean-up was great.
Description of Work: They put in a stone patio, a retaining wall, and some landscaping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Rrichard L.
05/2010
5.0
landscaping
  + -1 more
Did a great job looked wonderful. Just pricey.
Description of Work: Extensive landscaping in back and side of house.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

MICHAEL W.
10/2007
2.0
landscaping, lawn service
  + 0 more
Job was complete on/about Dec 06. In March/April 07 (and after several phone calls), I had a rep come to the home and we discussed a number of plants that needed to be replaced. Nothing happened. Was told all plants and trees carried a one year warranty; not true as the company has failed to replace several plants (and 2 trees) that did not last a year. Tried several times to get the situation fixed; company finally came out and replaced one plant. Had desired to add several more plants and trees but, will now look else where.
Description of Work: Hired to add landscape to our backyard, including sod. Work included preparing beds, planting trees, plants, etc.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$7,000

06/2006
4.0
irrigation systems
  + -1 more
I like the fact that Mike Hayes and Associates are the original installers so they know our system and they know exactly what to do. They come on their own schedule when they have similar work in the same area which can be inconvenient.
Description of Work: Mike Hayes comes out every Spring and Fall to turn our irrigation system on and off. They also installed it when it was first put in.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

06/2006
5.0
sunrooms, hardscaping
  + 0 more
Mike Hayes and Associates are very professional. I was very pleased with the work performed. They were extremely concerned about keeping us happy.
Description of Work: Mike Hayes put in a patio. They also did the landscaping for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

06/2006
5.0
landscaping, sunrooms
  + 0 more
Mike Hayes and Associates are very professional. I was very pleased with the work performed. They were extremely concerned about keeping us happy.
Description of Work: Mike Hayes put in a patio. They also did the landscaping for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

06/2006
5.0
landscaping
  + -1 more
Mike Hayes and Associates are an awesome company. When they tell me that they will be here they are here. I probably have the best yard in the neighborhood. They do a great job. This company also gives a lot back to the community.
Description of Work: Mike Hayes helped design and plan the landscaping around my yard. They did mulching and replaced plants in the beds.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$700

    Contact information

    5466 Carters Creek Pike, THOMPSONS STATION, TN 37179

    http://www.mikehayeslandscaping.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Landscaping,
    Pavers and Hardscaping,
    Lawn Irrigation,
    Sunrooms and Patio Enclosures,
    Decks and Porches,
    Landscaping - Lighting,
    Lawn and Yard Work,
    Greenhouses/Nurseries

    FAQ

    Mike Hayes & Associates Inc is currently rated 4.2 overall out of 5.

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Mike Hayes & Associates Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Mike Hayes & Associates Inc offers free project estimates.
    No, Mike Hayes & Associates Inc does not offer eco-friendly accreditations.
    No, Mike Hayes & Associates Inc does not offer a senior discount.
    No, Mike Hayes & Associates Inc does not offer emergency services.
    Yes, Mike Hayes & Associates Inc offers warranties.
    Mike Hayes & Associates Inc offers the following services: Landscape design, hardscaping, retaining walls, patios, walkways, fireplaces, fire pits, ponds, water features, irrigation systems & landscape lighting.
    Tree removal, porches, and mowing.

    Contact information

    5466 Carters Creek Pike, THOMPSONS STATION, TN 37179

    http://www.mikehayeslandscaping.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM