We provide First Class service at a quality price! For repairs, service and installation on all brands of Heating and Cooling systems. Installation of new tank or tankless water heaters. We run gas pipe too! Call us now at 615-504-8313 to schedule your appointment with Austin!
Business highlights
15 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Services we offer
Air Conditioning Equipment & Systems, Heat Pumps, Heating Contractors & Specialties, Air Conditioning Service & Repair, Water Heater Installations and Gas Piping
Description of Work: Did a hvac inspection. They are always honest, professional and helpful! LOVE THEM!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ike M.
12/2016
5.0
heating & air conditioning/hvac
 + -1 more
Very well and very professional
Description of Work: Cleaned coils
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan T.
08/2016
5.0
heating & air conditioning/hvac
 + -1 more
Very thorough.
Description of Work: hvac inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Stanley Q.
07/2016
4.0
plumbing
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael N.
05/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Matt F.
02/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
J Michael C.
05/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Ann B.
04/2015
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
See above
Description of Work: Artie showed up on time and checked hvac to find why it would not run. He explained that pipe above hvac outlet plug was leaking. He fixed pipe and then moved plug so there would be no chance of future problems. Very happy with his work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Barbara T.
04/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
 + 1 more
unknown
Description of Work: Drained water heater. Checked inside & underneath the house for any plumbing problems. Adjusted one toilet's water level setting. Very pleased and would definitely call again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Randolph D.
04/2015
5.0
heating & air conditioning/hvac, plumbing, gas leak repair
 + 1 more
unknown
Description of Work: Turned on gas line and inspected A/C unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Mary Lee V.
04/2015
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
unknown
Description of Work: Plumber flushed hot after tank, checked water pressure, checked the commodes, made adjustments and did what he was supposed to do. He ws very courteous and prompt.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Jonathan P.
12/2014
5.0
heating & air conditioning/hvac
 + -1 more
Very thorough and knowledgeable as well as personable.
Description of Work: Annual Furnace Tune-Up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Ken E.
12/2014
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
Service was excellent. There was, however, a glitch in the scheduling software. I never received and email to my personal email notifying me of which appointment (I was allowed 3 choices during purchasing) I was given. So, he arrived at my townhome at 0759 on Monday 01 December morning. I, unfortunately, am on vacation this week and was sound asleep. So, the poor guy got to greet me at the door half asleep. Apparently, Angie's did not send an email to my personal email address. The system sent one through the internal system's email which I had no idea to check. This needs to be corrected. KWE
Description of Work: Checked the 2 toilets I'd contracted for. Replaced 2 seals and handle.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
heather C.
11/2014
5.0
heating & air conditioning/hvac
 + -1 more
Arrived on time and seems to have done a great job. Replaced a part at a reasonable price of $40. Took shoes off before entering my home!!! Very kind and well kept.
Description of Work: furnace tune up and replaced one part that was not functioning to capacity
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Dawn M.
09/2014
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
Very pleased to have found First Class Plumbing and HVAC. We have used them 4 times now. All different plumbing or HVAC issues... They arrive on time, complete the work in the time stated and On BUDGET. Seem very knowledgable and honest. We highly recommend for large or small plumbing issues! In addition, HVAC they installed works great and is so efficient . Just had them clean/service our older HVAC units to keep them running well.
Description of Work: Prompt service for installing several new toilets. Following week, installed a new HVAV system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
John J.
06/2014
5.0
heating & air conditioning/hvac
 + -1 more
I have used First Class many times for various HVAC and Plumbing projects in my house. Arty is very professional and VERY good at what he does. If you want someone who will attempt to actually FIX something instead of always trying to upsell you to buy new equipment, you should call First Class. You will be pleased with your decision.
Description of Work: First class repaired a leaking outside faucet on this visit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
cherry S.
04/2014
5.0
heating & air conditioning/hvac
 + -1 more
I was very satisfied with the work that was done. I had gotten 2 other estimates. It seems that I did not need to have one half of the work done the other 2 companies had said I did. "Arty", the owner of "First Class" was knowledgeable, courteous and professional. I would definitely recommend him to anyone.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$250
William F.
02/2014
5.0
plumbing
 + -1 more
Went well. I have used him before and will definitely use him again.
Description of Work: Installed sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Susan L.
01/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
 + 1 more
I had a big name agency come and fix a clog in my pipes. They said I needed a new hot water heater. Their price was high. I found Arty and scheduled for him to change it instead. His price was much more reasonable. He came out to my house and proceeded to tell me that I didn't need a new hot water heater yet. He also gave me some signs to look for if there were any issues in the future. I was shocked! I will be using him for all my plumbing and heating and cooling needs from now on!
Description of Work: Honest service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Victoria W.
10/2013
5.0
heating & air conditioning/hvac
 + -1 more
Was prompt & reasonable. Got the A/C working.
Description of Work: Repaired A/C
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Diane H.
07/2013
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
We had Arty out previously to our home to repair some leaking vanity faucets that had been installed by another plumbing company, which he fixed quickly and at a reasonable cost. Two days before we were to have the final walk-through in a home we were selling we found out that our washer could not be moved because of stripped valve connections. My husband contacted Arty by phone who advised us what to do to correct the problem. When that failed, he called him back and I'm sure Arty gave at least another 20 minutes of his time discussing the problem with my husband. It was decided that he needed to come out, which he did on a Saturday afternoon, and repaired the problem after making a trip to Home Depot to get the correct parts. Our washer was moved without incident, and the walk-through went great the next day. For the second time, Arty did a great job for us, along with a great attitude and professionalism. I hope we don't need a plumber in our new home, but if we do, we know who to call.
Description of Work: Replaced stripped valves on washer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Diane H.
07/2013
5.0
heating & air conditioning/hvac
 + -1 more
Excellent response and service. No problems since service.
Description of Work: Corrected leaks in a brand new double vanity installed by another provider.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Randall H.
04/2013
5.0
heating & air conditioning/hvac
 + -1 more
I recently bought a house with an 11-year-old AC system. A home inspection revealed that the condenser just wasn't cooling the air as it should, meaning that it either needed to be recharged or replaced. I called a few service providers to find out how much it would cost to evaluate and First Class responded with the least expensive service call and same-day service -- in the rain no less! The technician showed up right on time and had all the right tech gear to measure air temperature and humidity, coolant pressure and weight - explaining what he was doing and why. Ultimately, he recharged my system with 2.25 pounds of R22 (again, outside in the rain), and charged just for the refrigerant and not an additional amount for the service call. When asked for his advice, he gave helpful pros and cons of maintaining an old system vs. purchasing a new one.
Description of Work: Inspected AC system and recharged condenser with R22 refrigerant.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Robin C.
02/2012
5.0
excavators, heating & air conditioning/hvac
 + 0 more
This company did a great job installing a new HVAC unit for my home. They went the extra mile, and they gave me ample time to look the job over when they were finished. They were prompt, professional, and honest. There were no negative surprises. I would absolutely hire this company again.
Description of Work: This company removed my old HVAC unit and cleaned the area before beginning a new installation. They installed a new, larger unit which required a new platform base and a slight relocation of the new unit. They repaired a few feet of the duct work under my home, and installed new sheet metal where the unit joins the home. Final caulking and cleanup were very thorough.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Water Heaters,
Excavating,
Drain Cleaning,
Natural Gas Lines,
Water Filtration and Softening,
Dryer Vent Cleaning
FAQ
First Class Plumbing & HVAC LLC is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
Saturday: 8:00 AM - 12:00 PM
First Class Plumbing & HVAC LLC accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, First Class Plumbing & HVAC LLC offers free project estimates.
No, First Class Plumbing & HVAC LLC does not offer eco-friendly accreditations.
No, First Class Plumbing & HVAC LLC does not offer a senior discount.
Yes, First Class Plumbing & HVAC LLC offers emergency services.
Yes, First Class Plumbing & HVAC LLC offers warranties.
First Class Plumbing & HVAC LLC offers the following services: Air Conditioning Equipment & Systems, Heat Pumps, Heating Contractors & Specialties, Air Conditioning Service & Repair, Water Heater Installations and Gas Piping