Hardwood Flooring Sales and Installation, Flooring Sales and Installation
About us
This is a third generation business.
Business highlights
70 years of trusted experience
Services we offer
Hardwood Flooring Sales/Installation, we Install all types of hardwood flooring engineered glue down floors, pre-finished, un-finished, steps &risers and shoe moulding. We sand & finish new and existing hardwood floors.
Was told the cost for sanding only would run $3400-4200. That is for No stain, No finish, No obstacles to work around, No pet stains to fix - just sanding. Had to pass on the this. Was hoping I heard the number wrong. $2.42-$3.00 sq/ft for sanding?
Description of Work: Asked for a quote on *sanding only* of 1400 sqft new hardwood for new construction (no furniture, baseboards, appliances).
Rating Category
Rating out of 5
value
2.0
responsiveness
4.0
$3,800
Response from Gatlin Floor Company
That was a rough quote without me seeing the job. It would fall somewhere in that range. We have a lot of heavy equipment to unload and days of sanding on a job this size. There is a lot that goes into "just sanding" a hardwood floor. Once we get it all sanded the staining is the easy part and finishing is as well. Although there is time involved in doing the staining & finishing process and it does take expertise in doing a craftsman job, the sanding process getting floors prepared for this is where a big bulk of the time & labor is. I charge $1.00 per. ft. less to just sand a job without finishing. Thanks for the opportunity to quote your job and have a blessed day. Gatlin Floor Company
Karen M.
04/2017
5.0
hardwood floor
+ -1 more
Very professional crew that aimed to please. He did an excellent job of tying in new installation to existing. All miter cuts were perfect.
Description of Work: Refinish existing hardwoods and install new hardwood flooring.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Gatlin Floor Company
Hi [Member Name Removed], thank you. We appreciate your business!
Bryan B.
01/2017
5.0
hardwood floor
+ -1 more
We are very pleased with the final result. Initially, we noticed some vibration marks which appeared as the stain cured. We brought this to Shane's attention, and he was quick to make it right. They came back, did a light resanding, and water popped the floor to get the richer color we wanted. We were impressed with Shane's expertise, responsiveness to inquiries, and his attitude. He obviously cares a lot about his work and wants to achieve a good product. They didn't rest until we were completely satisfied.
Description of Work: Hardwood floor refinishing in two rooms. Flooring was ~70 years old, had been hidden under carpet for several years. There was severe discoloration in some spots.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Gatlin Floor Company
Thanks [Member Name Removed]! We appreciate your business!
Elaine M.
06/2016
5.0
flooring contractor, hardwood floor
+ 0 more
Gatlin Hardwood Floor Co. Came into my 50 plus year old home and restored badly damaged oak hardwood floors. The results were absolutely amazing. It took a little longer than I expected, but the end result was well worth the wait. Professional, friendly trustworthy, highly skilled manager and team was everything I expected and more!
Description of Work: Provider sanded and refinished badly damaged oak hardwood floors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,700
Response from Gatlin Floor Company
Hi [Member Name Removed], thank you. It was a pleasure working for you!
robert M.
09/2015
5.0
flooring contractor, hardwood floor
+ 0 more
Due to the cost and it being a rental condo instead of my personal home I decided to postpone refinishing for now.
Description of Work: I was looking for someone to help make a decision on what to do concerning hardwood floors that were scratched up by a tenant in a rental condo. Though two other places I contacted never bothered to even return my call, Mr. Gatlin returned my call after he returned home in the evening and was honest and knowledgeable in giving me advice. recommend him. After my contact with him I happened to be talking to a builder I knew and he also said Mr. Gatlin "was the best" and had used him many times.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Gatlin Floor Company
Thank you much for the review. Call me if you need anything in future. We appreciate your business!
Ruben H.
03/2015
5.0
hardwood floor
+ -1 more
We wanted to replace approximately 200 sq. ft. of carpeting with hardwood flooring in our living room. Shane Gatlin responded to my inquiry for an estimate within an hour of my initial phone call and squeezed in some time out of his busy schedule to come to our house within a day of the phone call. He arrived a few minutes early to take measurements of our living room and give options and advice about how best to match the hardwood install with the existing hardwood floors in our kitchen and dining room. Within fifteen minutes of leaving he called back with an estimate on the work. We agreed on the price and Mr. Gatlin asked me to get in touch with him next week so he could schedule the work in. A few days later Shane was able to work with us to get the initial carpet removal and floor installation scheduled. Despite the weather threatening thunderstorms he still committed to come to our house and attempt to get the first part of the install done. My wife and I had to go to work for the day and a half it took to remove the carpet and install the floors, but Shane kept us apprised of his progress and asked us to make decisions as he came upon unforeseen issues. The initial install looked fantastic. It wasn't yet sanded or finished, but the install team left our house clean with no sign of them having been there - except for the new wood installed, of course. After two weeks of letting the floor settle into the environment, Shane did his best to accommodate sanding and finishing the floor to coincide with a weekend trip we already had planned so we would be out of the house for that part of the work. One minor thing that we had not thought about before we left for our trip was the matter of our indoor cats having to be restricted from walking into the floor finish. We were already out of town when Shane called us with his concern and he went above and beyond by collecting our rather skittish cats and putting them and their food and water in a separate bedroom. The end result was an amazing looking floor that blended very well with our existing floors in the other rooms. We are totally satisfied with every aspect of the operation. Gatlin Floor Company embodies the epitome of professionalism and customer service. Their work is outstanding and their communication with the customer is top notch. Not once did we feel nervous about the work performed. We will certainly be using them in the future. We would also highly, highly recommend this company to anybody else looking to get wood floor work done.
Description of Work: Removed old carpet, installed hardwood, and sanded and finished to match existing hardwood.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,100
Response from Gatlin Floor Company
It was a pleasure to work for you! I look forward to working for you in the future! Thank you, Shane Gatlin Gatlin Floor Company
Carol C.
12/2014
5.0
flooring contractor, hardwood floor
+ 0 more
unknown
Description of Work: They laid white oak flooring in a new addition and refinished old flooring in rest of house. The floors are absolutely beautiful with the new flooring woven into the old so well that is impossible to tell where this was done. They were prompt, professional, and very knowledgeable and helpful in selecting the stain and finish. I am very pleased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jake L.
06/2014
5.0
flooring contractor, hardwood floor
+ 0 more
Shane was responsive to my call, came out and gave a quote that was inclusive of everything we needed, we agreed on price, the work crew assigned was on time, kind and courteous, clean and professional. The floor looks GREAT! Everyone that has seen it has been more than impressed. We will use them for future floor work.
Description of Work: Sanded, prepped and refinished kitchen flooring.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,650
Response from Gatlin Floor Company
Thank you [member name removed]. We appreciate your business!
Todd T.
04/2014
5.0
flooring contractor, hardwood floor
+ 0 more
The install went very well. The old glue-down flooring was a challenge to remove but they performed admirably. The install was done well and 'tightly'. There was one small area where the concrete slab had a large dip in it and the flooring was not solid in that area. Once this was noted the installers fixed the problem area and no further problems were noted. The finish job was beyond expectations. We have a truly stunning floor now.
Description of Work: The Gatlin Co. removed old pre-finished glue-down wood flooring and installed new engineered unfinished flooring. They sanded and finished the flooring.
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Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation
FAQ
Gatlin Floor Company is currently rated 5 overall out of 5.
Gatlin Floor Company accepts the following forms of payment: Check
Yes, Gatlin Floor Company offers free project estimates.
Yes, Gatlin Floor Company offers eco-friendly accreditations.
No, Gatlin Floor Company does not offer a senior discount.
No, Gatlin Floor Company does not offer emergency services.
Yes, Gatlin Floor Company offers warranties.
Gatlin Floor Company offers the following services: Hardwood Flooring Sales/Installation, we Install all types of hardwood flooring engineered glue down floors, pre-finished, un-finished, steps &risers and shoe moulding. We sand & finish new and existing hardwood floors.