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The Office Cleaning Pro

house cleaner

About us

We are a husband and wife team. We have been cleaning offices, churches and office buildings in Franklin and surrounding communities since 2014. We have been in the cleaning business for 20+ years. Our goals are to 1) Make you the hero of your office because you selected the right cleaning company. 2) To provide you with the most reliable cleaning company you have ever used. 3) To give you a perfect clean every time. 4) To make you a cheerleader for our company. To us, you are not a number, you are a client. We want to keep you as a client for years to come. If there is ever a problem you have a direct line to my cell phone and I respond immediately. However trust me, problems are very rare. We are licensed, bonded and insured. We have not accepted new clients in over 6 months however, due to Covid shutting down a few offices, we have a couple opening available. We are looking for recurring janitorial clients. Call me today for a free estimate.

Business highlights

11 years of trusted experience

Amenities

Free Estimates
Yes

Reviews

4.458 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
22%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.4
value
4.5
responsiveness
4.6
Showing 1-25 of 58 reviews

Michael V.
07/2020
4.0
They're very service oriented and are willing to help out with special cleaning situations!

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Lynn B.
07/2019
5.0
Very reliable.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dena T.
01/2019
5.0
For the price, I have never gotten a better home cleaning service. Very good and consistent home cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard S.
10/2018
5.0
The reason I rated customer service lower is the management of Trinity was not responsive to me. Sherry and her folks were wonderful cleaning and I am very happy with the care and attention they gave to our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
3.0

Yes, I recommend this pro

Rosemary K.
09/2018
5.0
I was satisfied and have agreed to do further business with them.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Grant F.
04/2018
5.0
Very prompt, well run business. Happy with quality of work.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Karen L.
10/2017
4.0
Individuals doing the cleaning are nice and use professionalism. There were a couple small things not quite to my standard but well worth the money for the time, stress, and energy it saves me.

Rating CategoryRating out of 5
quality
3.5
value
5.0
responsiveness
4.0

Yes, I recommend this pro

kathryn b.
08/2017
3.5
Customer service was quick to respond to my request for service. They got in touch with me soon after I contacted Home Advisor. I have only had one cleaning and the workers did not do some of the things they were supposed to. Maybe it was because they were in training.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Jim S.
07/2017
4.0
Excellent response to inquiry. They were prompt and friendly.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kristi L.
05/2017
4.5
They have done a good job in our home. Training their new employees would help before sending them into a customer's home. The second person that came did an exceptional job! She likes her work,, know what to do and does it with efficiency. I highly recommend Trinity Cleaning Care.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.0

Yes, I recommend this pro

Noreen L.
04/2017
5.0
They did a wonderful job cleaning our home and I look forward to having them come bi-weekly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donald K.
04/2017
5.0
We hired them and have been using their service for several months. They call the day before to confirm and do a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kristi L.
04/2017
4.0
Will start Trinity's Cleaning Care service Tuesday, 4/18. Thus far I find them very customer oriented and accommodating to the customers' schedule and needs. I am unable to rate their work quality yet but will be able to do so after they do our initial clean next week.

Rating CategoryRating out of 5
quality
3.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Peggy B.
03/2017
1.0
The cleaning side of the business was fine. My issue is scheduling. the first time we scheduled for an initial clean the person was more than 4 hours late and I had to cancel because I could not have them in my house after 6 pm. The next appoint was fine. Today the appointment time came and went with no one coming. I did text the person who was to come and she said I was not on her schedule. I texted and left a message at the office for the manager to see what the problem was, 3 hours later I have not received a call back. Won't be using them again.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
0.5


Holly M.
03/2017
4.0
She was prompt. Did a good job. Very professional.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Patti F.
02/2017
4.0
Very polite and the office is well organized to handle last minute changes. Will be using again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jeff C.
01/2017
5.0
First time using a cleaning service. I purchased this as a Holiday gift for my wife. We both thought they did a great job. Jessica was outstanding and she fit right in with our two dogs. We felt so comfortable we left the house and she finished up. We are now going to use the service monthly. So worth it!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diane M.
12/2016
4.0
Expected more for the initial cleaning. But very courteous and plan on hiring for biweekly service.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
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Contact information

1871 O'Reilly Circle, Spring Hill, TN 37174

http://www.theofficecleaningpro.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

house cleaner

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Yes, The Office Cleaning Pro offers free project estimates.
No, The Office Cleaning Pro does not offer eco-friendly accreditations.
No, The Office Cleaning Pro does not offer a senior discount.
No, The Office Cleaning Pro does not offer emergency services.
No, The Office Cleaning Pro does not offer warranties.

Contact information

1871 O'Reilly Circle, Spring Hill, TN 37174

http://www.theofficecleaningpro.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day