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Mike's Service Appliance Repair

Appliance Repair, Appliance Sales and Installation, Dryer Vent Cleaning,

About us

Trust a Professional Appliance repairman who has worked on appliances since 2002 and currently has a contract with a nation wide company. We cover a large service area: Clarkrange, Jamestown, Crossville, Cookeville, Sparta, McMinnville, Smithville Livingston, Gainsboro, and many more.

Business highlights

15 years of trusted experience

Services we offer

We work on all major brands of washers, dryers, stoves and dishwashers. We also install over the range microwaves and dishwashers. If you need your dryer vent cleaned out, we do that too!

Services we don't offer

Currently we do not work on Fridges. Sorry.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

1.85 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
20%
2
40%
1
40%


Rating CategoryRating out of 5
quality
2.0
value
2.2
professionalism
1.8
responsiveness
1.6
punctuality
1.6
Showing 1-5 of 5 reviews

David M.
08/2015
3.0
appliance repair, appliance sales
  + 0 more
unknown
Description of Work: I had an error on my Cabrio washer. They determined what was needed to correct it. I had a discount coupon from Sears for the work, which when it was applied amounted to $375. They were fairly quick on the first call to respond. Within 3 days after the work was complete, the washer stopped working again. I called Mikes Services to report the issue and get it repaired. Between the slow returning of calls and getting the required parts, it was almost a month before the washer was fixed again. Mike did not charge labor to put the new part in on this call, but now my out of pocket was $517. Within 2 months of the last work completed on the washer, another component went out. The cost to repair based on research was going to be another $200-$300. If I had been forewarned that the first repair would have been over $500.00, I would have purchased a new washer, much less the additional expense of another repair. I was not happy having to wait a month, nor that Mike said when he replaced the second part, that he had hoped it would be okay, rather than tell me I might, or probably should replace it, so I could have made a better decision about repairing the washer in the first place.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$517

Kenneth P.
08/2014
1.0
appliance repair
  + -1 more
Mike has made 6 visits to my house and still does not have my refrigerator fixed I was told due to mike unable to repair my refrigerator that I would receive a full refund but to date I have not received any refund
Description of Work: Mike attempted to fix a refrigerator that was under warranty through kenmore The parts was covered under warranty but the labor was not After 6 visits to repair my refrigerator it is still not cooling at all

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$280

Gene W.
10/2013
2.0
appliance repair
  + -1 more
My top load washer would continuously overfill. I called Sears and these people were recommended to me. I had to leave a very bad review with Sears because, at first, I never received a call from any repair service. After that review I was contacted directly by Sears, then a few hours later by Mikes to schedule a visit. I told them exactly what was wrong. They showed up looked at the washer and then told me they didn't have the parts required to complete the repair with them. Okay, so it's a guy working out of his truck and he can't carry all of the parts with him to make every possible repair. He left to return the next day with the required part, a piece of 1/4" tubing a few inches long that a mouse had chewed through! He replaced the tubing and charged $100 for the repair. My sister now has a problem with her washer. I once again called Sears and it's been over a week and I have not yet heard anything from any repair service. I finally went through cancelled checks to see who I used last time. Yeah, I should be more organized. I found Mike's check, found them on the Internet and called. It seems they are closed this week. W**??? The guy I talked to, probably Mike through he didn't give me his name, said he would call someone else and see if they could come out. So far I have not received any call. I have once again called Sears informing them I still need service but I will not use Mike's for any service. I'm fortunate the first repair was easy. I cannot imagine what the timing, and the charge, would be for my sister's washer repair.
Description of Work: My top load washer would not turn off when filling with water. It would simply continue filling until overflow.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$100

Allen H.
08/2013
2.0
appliance repair
  + -1 more
It took forever to get the card installed. I waited and waited and...... three months later he called and made an appointment to replace the controller card and it did not fix the problem. So I am still waiting for the next control card to show up. I am about ready to say I have a lemon (three control cards in 4 years) and buy a new dishwasher.
Description of Work: My dishwasher has not been cycling correctly so I had Mike out. He said that it need a new control card and ordered one. To be fair, Mike has been out three time and I have only had to pay for one service call.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$65

Shala R.
05/2013
1.0
appliance repair
  + -1 more
Mike started the job of fixing my appliances and would not come out and finish the job. He took my money, $497.14, out of my account on the first day. After a little over two weeks of hearing, what I felt was bogus excuses why he had still not came out to finish the job, I called him and ask him to put my money back in my account. I told him that I would just fix it myself. I ordered my control board and ice maker online. Got the parts in 3 days and put both of them in, in about an hour. Ice maker worked fine. My dryer also worked fine until I dryed 3 loads of clothes in it. The tub stopped turning. I took the front of the dryer off and felt underneath the tub and found out that Mike had put the belt back on wrong. He had put it beside the idler pulley instead of on the pulley. This burned up the pulley and the belt. So I had to take my dryer completely apart. I had to order a new pulley and a belt online. It took two more days to do this. In the meantime, I am trying to get my money back from Mike Parmerter. He tells me that he should get payed for what he did. He did not send me any money for the first 6 weeks. Finally he sent me all but $210.00. He charge me that much for what he did. I told him about the belt and pulley he messed up. He admitted that he probably did that, but did not even apologize for it. I felt like I owed him nothing.
Description of Work: Mike Parmerter came to my home and checked my Maytag dryer to find out what was wrong with it. Took it apart and checked it out and put it back together. Discovered that it needed a control board. When putting it back together he put the belt on wrong and burnt up my idler pulley and my dryer belt. Also he got the model number off my refrigerator. I had ask him to install a ice maker.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$497.14

    Contact information

    PO box 6426, Sparta, TN 38583

    mikesserviceappliancerepair.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Sales and Installation,
    Dryer Vent Cleaning,
    Appliance Refinishing

    FAQ

    Mike's Service Appliance Repair is currently rated 1.8 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Mike's Service Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Mike's Service Appliance Repair does not offer free project estimates.
    Yes, Mike's Service Appliance Repair offers eco-friendly accreditations.
    No, Mike's Service Appliance Repair does not offer a senior discount.
    No, Mike's Service Appliance Repair does not offer emergency services.
    Yes, Mike's Service Appliance Repair offers warranties.
    Mike's Service Appliance Repair offers the following services: We work on all major brands of washers, dryers, stoves and dishwashers. We also install over the range microwaves and dishwashers. If you need your dryer vent cleaned out, we do that too!
    Currently we do not work on Fridges. Sorry.

    Contact information

    PO box 6426, Sparta, TN 38583

    mikesserviceappliancerepair.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM