Two men arrived for the job. One fed the camera up the chimney while the other read the results on a computer. They were efficient and friendly. They ran into a problem with the height of the roof. Their ladders were not long enough. I was a little worried about allowing them onto the roof. All went well, though. They showed me pictures of the screws holding the caps on the chimney. The screw holes were showing rust which could lead to water intrusion. The fix is very expensive, so I am not doing that at this time.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carlotta M.
11/2023
5.0
This was a very challenging job and they went above and beyond. The owners are people of integrity.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
shanna b.
09/2023
5.0
austin and will came and installed a zc74 buck stove for us. this has been something going on for 2 years for us not them. they explained things to ronnie and helped us understand what they were doing. i think ronnie got on their nerves but they were so nice and answered all questions. if you need anything done with a installment or chimney work call allegiance. thanks austin and will for you work here. well done guyss
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dawn B.
09/2023
4.0
Professional and helpful
Rating Category
Rating out of 5
quality
4.5
value
3.5
responsiveness
4.5
Yes, I recommend this pro
Lindsey B.
02/2023
5.0
Very professional and thorough service. Had booties and a drop cloth and cleaned up before leaving.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$249
Tom Y.
02/2023
5.0
They found and fixed the issue with my fire place within minutes. They cleaned everything before they left. Very professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jack E.
01/2023
5.0
Knowledgeable Technician
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$289
David A.
01/2023
5.0
Cody and Dillon were great! They explained everything and did not pressure me. Just explained the situation and let me decide how to proceed. They installed a remote starter for my gas logs that is excellent and did a thorough clean and maintenance and now my gas logs work better than before! Highly recommended!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$369
Jerry and Jane A.
12/2022
5.0
Prompt, professional, knowledgeable and cleaned up their work area. They serviced our gas logs and replaced the wall switch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Marianne J.
12/2022
5.0
Super nice. Very professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John C.
12/2022
5.0
They were able to fit me in before the holidays so I could use my fireplace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$349
James R.
12/2022
5.0
The staff were friendly, efficient, and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Chance B.
08/2022
4.5
Great customer service, fair price, would hire again. Experienced a leak issue after installation. Quickly responded and repaired. Highly recommend.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Phyllis L.
06/2022
4.0
Went very well
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Gary K.
06/2022
5.0
Repair on our Damaged in a storm Buckstove Fireplace insert . Very knowledgable, pleasant, and helpful. They do what they say they will do.Keeps you informed on their procedures and appointments.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Margaret B.
03/2022
3.5
I hope to be able to add to this review. Allegiance was very prompt about contacting me. Their service offering is extremely thorough. I want to add to this review after I receive the final report. I hired them without getting more quotes because of their customer service explaining and detailing their service. Christie represents the kind of person any company would want to represent their services. I am confident that if any problems do arise, Christie will take care of it.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Cheryl F.
01/2022
5.0
Professional
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Walton B.
12/2021
5.0
The Work was done in a timely manner, all work explained before it was done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
Cherie R.
12/2021
4.5
Excellent experience
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Pete B.
11/2021
5.0
Technicians were professional and courteous. Made sure everything was clean before they left. Kristie in the office was also very courteous. Lots of follow up prior to techs coming out. Will be calling then again next year!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Wanda W.
11/2021
5.0
Excellent
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Becky B.
10/2021
5.0
First, I want to commend Kristie. I contacted a few places to set an appointment. Kristie was so courteous and informed about the business that I knew she could lead me in the right direction. After making the appointment, I told my husband to cancel any other appointments. Some were not able to come until Nov. and Dec. We definitely wanted to have Allegiance do the work. When Dalton and Austin arrived they were friendly, courteous and knowledgeable. They explained everything to us and our options. We were so impressed with their manner and how they answered each question. We will absolutely recommend them to anyone that is searching for help with a chimney or fireplace!! Thank you so much for taking the time to get things moving for us today!!