When you choose Sprout Roofing for your new roof, install new windows or for any project, you’re choosing trained professionals with a proven track record and the credentials to prove it. Remodeling, repairing faulty construction, repairing your home from an insurance claim or purchasing a new roof is one of the most important decisions you will make as a homeowner. So choose the right contractor for the job - perhaps the area's most trusted contractor for doing the job right the first time, at a fair price.
Additional email - info@sproutroofing.com.
Business highlights
26 years of trusted experience
Services we offer
Residential, Commercial, & Insurance Restoration Construction - Roofing, Siding, Remodeling, Deck, Windows, Door Insulation, Gutters & Insulating. Carpentry & Woodworking.
Cancelled two and did not show for third appointment. Never received any follow up after no show
Description of Work: Roof Repair
Rating Category
Rating out of 5
Rick S.
05/2018
2.0
roofing
 + -1 more
Never even replied or showed up to provide an estimate.
Description of Work: New Roof
Rating Category
Rating out of 5
responsiveness
1.0
Response from Sprout Roofing
This is NOT like us. Please call our office or reply so we know more about the details of your inquiry. We have a system for tracking incoming phone calls and we don't have record of your call. We are in the business of getting back to folks, so my guess is that there was a communication breakdown that caused this. I'm sorry! If you are interested in helping us find out what happened, please let us know. You can call 423-886-1000. If however, you just want to throw hard working folks under the bus......that's up to you.
Ray O.
04/2018
1.0
roofing
 + -1 more
Had an appointment with them and they did not show up. I called and wrote to them that day. An hour later Caleb called and said he was sorry but somehow we were not put on the calendar but he would come over even though this was his day off. We said no thanks and scheduled an appointment for the next day. He did show up and was very professional and likeable. He gave me an estimate of the repair and said it would be two or three weeks before they could do the work. I said OK and asked what the next step was. He said he would go back to the office to check schedules and write up a contract. I said OK. We shook hands and he left never to be heard from again. I wrote to the company three days later and asked when we could expect to hear from them and never heard back. Based on this contact I would have to warn others to be very wary of this contractor if you NEED a roof repaired.
Description of Work: Leaking roof
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Response from Sprout Roofing
We met with you. You said you wanted us to do the work. We never heard back from you to confirm. Perhaps the email address we had wasn't correct, but we tried. If you want to hear from us, just call our office number. We have a dedicated staff just for this reason. Thank you,
Sandra B.
10/2017
5.0
remodeling, roofing, siding, replacement windows
 + 2 more
Great! I've found them to be honest and dependable. Workers are courteous, they clean everything up when the job is completed. Great work, very professional and if you have an emergency, like storm damage, they do everything they can to get to you quickly to avoid additional damage. Highly recommend them.
Description of Work: Roofing, siding, windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeff B.
08/2017
4.0
roofing
 + -1 more
Other than having to have them come back out to clean up some trash they missed, it went well
Description of Work: Roof replacement
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stephanie S.
08/2017
5.0
roofing
 + -1 more
The crew arrived promptly, cleaned up the area carefully. A very nice, professional job.
Description of Work: House roof replaced and skylights replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Sprout Roofing
Thank you Mr. [Member Name Removed], Your project was a fun challenge and you and your wife were a great pleasure to work for. Joe
Jeff R.
06/2017
3.0
gutter repair, roofing
 + 0 more
A couple of emails were exchanged and contact was promised, but never materialized. Caleb Bell did tell us they were 'quite busy' and if we could be patient he could come out the week of 5/15/2017 to talk with us about the job. We were glad to hear that business is so good for Sprout Roofing, but we have not heard another word from them! It is now 6/29/2017. The best I can give them is a C rating.
Description of Work: Roof & Gutters
Rating Category
Rating out of 5
value
3.0
professionalism
3.0
responsiveness
3.0
Response from Sprout Roofing
Unfair and inaccurate account of our correspondence. We are people too, with all the challenges of. crazy weather and personal lives. Mr Bell told Mr. [Member Name Removed] up front that as far away as he was, it would only make sense for us to combine a visit to him if we could combine it with another job in his area. To say that he was promised a visit is untrue and misleading. Mr Bell and he corresponded several times and it didn't work out. Sorry, but this doesn't deserve a review, let alone a bad one. Mr. Sprout
Steve T.
12/2016
2.0
roofing, chimney repair
 + 0 more
They did not show up for the estimate on the agreed-upon day. They just showed up the next day. Then they never gave me an actual estimate (which they said they would get back to me).%00
Description of Work: Chimney/roof repair
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Response from Sprout Roofing
We are so sorry you feel this way. People love us and we strive to be prompt and are extremely prompt.....however I suppose we aren't flawless. "Life" happens to all of us and our industry is filled with challenges that affect schedule daily. This appointment was months ago, so I can't honestly speak from memory, but we often tell folks that we plan to be able to get to them at a certain time and depending on their request, we may or may not meet them and/or call ahead. You'll notice that we did show up, according to this customer, a day late, but I have to question if it was truly late. Knowing myself and my guys, if we were really late, we would call. Perhaps there was miscommunication regarding the appointment time.. Secondly, regarding the estimate, many repairs require discussion before we can write the estimate and perhaps the repair was so simple and for the sake of expediting, we offered a verbal estimate. Customers are often surprised about how often we provide written estimates even for simple work, yet occasionally, when appropriate, we offer a verbal estimate. Again, I'm sorry you had a poor experience, Joe
Thomas W.
08/2016
5.0
roofing
 + -1 more
Very well..Price was reasonable and they showed up, tarped the roof to cover it until they could get here and then completed the work in a day.
Description of Work: Roofing repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
owen T.
04/2016
4.0
roofing
 + -1 more
They did a good job, had to come back and finish work not completed the first time, but they did so promptly without complaint.
Description of Work: Roof repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$1,800
Donna K.
04/2016
5.0
roofing
 + -1 more
Joe inspected my roof and pointed out the areas that might have problems. He made minor repairs to the roof and fixed the area around my skylight that was leaking. He was punctual, professional, and he did a good job.
Description of Work: Made repairs to roof and fixed the area around my leaking skylight.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Henry K.
08/2015
5.0
gutter repair, roofing
 + 0 more
This was a very small job. Gutter was quickly and efficiently repaired, Appreciated the fast response.
Description of Work: Repaired gutter damaged by tree limb fall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Larry S B.
07/2015
5.0
roofing
 + -1 more
I just had an eye surgery so I need to get back to him but I do have his quote. So we already talked in person and he left a quote too. So I will try to call him tomorrow. But he was cordial, nice and got back to me quickly and followed up quickly. So far so good. He came over within 24- 40 days, took a look at it and then emailed me the results and called twice. He has been on top of it.
Description of Work: Sprout Roofing gave me a quote.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Kyra H.
07/2015
5.0
roofing
 + -1 more
Sprout Roofing was timely, professional and thorough. Joe responded right away to our message and came out within 24 hours. He showed us photos of the problem areas and explained everything very thoroughly. He sealed all the leaks the next day, and it withstood one of the hardest storms we've had in a long time. I would definitely use Sprout Roofing again.
Description of Work: Inspected the source of our water leak and sealed all the leaks on the roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Kyra H.
07/2015
5.0
gutter cleaning
 + -1 more
Sprout Roofing is terrific. They were timely, courteous, professional, and thorough. Our gutters were cleaned of everything in a very thorough manner. We would definitely use Sprout Roofing again!
Description of Work: Cleaned out all of the gutters on the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
David F.
07/2015
5.0
gutter cleaning, gutter repair, roofing
 + 1 more
He arrived on time and completed his inspection and repairs in a professional manner. He offered to clean the gutters at no extra charge. This was a job I had been dreading and he did a thorough job.
Description of Work: Caleb repaired minor cracks in plumbing stacks, nailed down loose shingles, assessed the overall condition of the roof and inspected the attic. He also cleaned the gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Elizabeth M.
06/2015
5.0
roofing
 + -1 more
Very well. Received estimate for suggested improvements. Caleb was very professional and respectful of my time.
Description of Work: Inspected and made minor repairs to our roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Drew V.
06/2015
5.0
gutter repair, roofing
 + 0 more
I have a 30,000 square foot warehouse. It is an older building and I have added on 2 different times with 2 different building. Where the buildings connected would leak and the builders poorly built a valley gutter. This became more apparent over time. I have had people in the building industry look at the problems and were scared to even quote the job. Caleb with Sprout promptly came out and worked up an estimate and pointed out potential problem areas in the future (rusting metal roof.) Caleb and his crew had everything complete within a week. No leaks and the repairs look good as well. Caleb developed a plan of attack to address potential roofing problems. I appreciate that I did not get the hard sell and will be able to budget for the bigger repairs as they come up.
Description of Work: Installed a 30 foot valley gutter and repaired three leaks in a commercial warehouse building.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,567
Ianthe B.
05/2015
5.0
gutter cleaning, roofing
 + 0 more
Joe of Sprout Roofing was very punctual. After I'd purchased the Roof Maintenance Package through Angies List, he contacted me and we set up an appointment. I had to reschedule but he never let on that it bothered him. Instead, he worked with me to schedule a better time. Today he came out and we discussed the maintenance. He checked my roof and found the source of a leak in my carport was holes in the roof. He took pictures, showed me and told me what he could do. He then sealed the holes, tacked a piece of "flashing" that was loose and did some caulking. He showed the pictures again after doing the work and results were wonderful. In addition, the pictures showed I had leaves in the gutters. He cleared the gutters for no additional charge this time. The additional work did not take long and I was happy with all of his work. I feel good knowing I don't need to be concerned about leaks when the next rainstorm comes.
Description of Work: Per the Roof Maintenance Package, Sprout Roofing checked my roof. Damage was found, pictures were taken and recommendations were made.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Claudia M.
03/2015
5.0
gutter repair, roofing
 + 0 more
He was very responsive from the beginning. Called right the next day after I contacted him via Angie's list, and kept in contact while we were waiting for rain to stop. He came right on time, was professional and courteous, listened to my concerns regarding a leak and immediately went on the roof to find the cause. He also showed me pictures from his phone of cracks that were causing the leak and how he had fixed it. We also retained him to fix the gutters, which were disconnecting from the roof and not working properly. He gave me a very reasonable quote, came back the same afternoon with the material needed and by 4PM all was fixed and repaired. I appreciated how he showed clearly the details and had pictures on the phone so that I didn't have to climb up the roof :)
Description of Work: Inspect roof and sealed openings that caused leak. Looked at all gutters and recommended an inexpensive fix to re-attach them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
William S.
11/2014
5.0
roofing
 + -1 more
I was very pleased with the work done. Mark came out, walked on the roof, took measurements and gave me an estimate to complete the work. Mark even took the time to patch a few areas with my materials to reduce water damage. Of 5 estimates we got, Sprout Roofing was in the middle and was the 2nd lowest utilizing CertainTeed Landmark shingles. I was kept informed of when they could do the job and they showed up early of the appointed morning. I was told it would take 1 or 2 days and it took 2 days. The crew did an excellent job and Mark came by to check on the crew. Overall, I was very pleased with the quality of work and thoroughly impressed with the crew's work ethic . It has been right at 9 months since the work was completed and I have had no complaints. The roof looks great!
Description of Work: Replaced shingled roof. Removed old roof and installed new tar paper and CertainTeed Landmark shingles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,500
Albert E G.
11/2014
4.0
roofing
 + -1 more
Performed like he quoted, did not fix the problem.
Description of Work: Roofing repair
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$1,000
Sherrill C.
06/2014
5.0
roofing
 + -1 more
The inspector/estimator was on time for appointment and explained the condition of the roof. A couple days later I received estimate by e-mail and then pertinent materials relating to roofing in the mail. I had another estimate that worked better with my budget so I did not use the services of Sprout Construction.
Description of Work: I was given a estimate for re-roofing my home.
Rating Category
Rating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$8,000
Phyllis B.
06/2014
5.0
roofing
 + -1 more
They were able to put up temporary roof structure and tarp it until the insurance inspector could get here and do the estimate. They habe done two additional roof jobs in our neighborhood. We would have used them for the new roof, but went with a construction company who would handle ALL remodeling and replacement.
Description of Work: Provided emergency temporary roof after tornado.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,000
Judith S.
06/2014
5.0
chimney repair, roofing
 + 0 more
His diagnosis was accurate. The price was great and the work was done well and in a timely manner.
Description of Work: He made a repair to our roof and our chimney.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Decks and Porches,
Exterior Painting,
Siding,
Chimney Repair,
Gutter Cleaning,
Windows,
Unfinished Carpentry,
General Remodeling,
Chimney Sweep,
Screen repair
FAQ
Sprout Roofing is currently rated 4.9 overall out of 5.
Sprout Roofing accepts the following forms of payment: Check
No, Sprout Roofing does not offer free project estimates.