Henry and his crew built a paver patio and fire pit for us. We are very happy with the end result and this company. They were professional, friendly, hard working, and very easy to work with. The crew was on time and cleaned up before they left each day. Henry made suggestion for the pavers and design. You could tell he wanted to do a good job and make sure we were happy . . . and we are! We highly recommend them and will use them again.
Description of Work: They built a paver patio and fire pit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John P.
07/2015
5.0
landscaping, lawn service
+ 0 more
We've used him for 14 years. We were very pleased with how it turned out. He is featuring our landscaping project on his website and in his mailer. He knows what I like; he used his judgment on how it to make the project work well. He has the knowledge and staff to do an excellent job. They also come out every week to maintain our lawn. He pays attention to detail for all his customers; that's why his retention rate is so high. I get a good quality for the price I pay. He does what he says he will and is good about communicating with us.
Description of Work: He did all the flowers and landscaping for our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeffrey B.
12/2013
5.0
hardscaping
+ -1 more
unknown
Description of Work: Paver and wall installation as well landscaping my yard.
Rating Category
Rating out of 5
Yes, I recommend this pro
Michael P.
03/2013
2.0
hardscaping
+ -1 more
Some of the work was well done and our family is enjoying it. Other parts did not last. Dreamscapes did not complete the work according to our contract. As a result, I had major issues and had to pay another contractor over $28,000 to redo some of the work. Dreamscapes rarely responded to calls regarding needed warranty/follow-up work.. Some was never done.
Description of Work: Retaining walls; fire pit; patio; water feature; landscaping.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0
$35,000
Response from DreamScapes Pro Inc
In reply to (deleted member name) complaint, I would first like to say that the contract was completed in full. When we first came to look at the project, another contractor had started a retaining wall on site and the base course and footer was installed improperly. In our discussion with the homeowners, we told them our concern that the wall probably would not be able to withstand the hydrostatic pressure due to improper installation of the base course but we would do all we could to try and help the issue. In the contract, we described everything we would do to help with the pressure behind the wall by installing a wrapped curtain drain with a wider than normal amount of washed stone behind the wall and then drilling weep holes into the concrete footer to help remove the water as quickly as possible. All of the work was completed as described in the contract. We had some very heavy rains over a week’s span and the wall failed, which unfortunately caused the loss of a big part of the back yard. I came back on site to look at the damage with the homeowners and it was mentioned at that time that this might be our fault even though we had discussed in length the issues with this wall that was not started by us but we were asked to finish as was. All parts of the project we started from scratch have withstood and are the parts that he mentioned in his reply that they are happy with. Upon hearing that the homeowners might be blaming us for this failure, I did not follow up any further with them. This might not have been the right thing to do, but I did not want to put DreamScapes in the cross hairs for a failure that should not have been on us. Henry Hayes Owner Operator
Steve E.
06/2012
1.0
hardscaping
+ -1 more
I called this company before I joined AngiesList. If I had already been a member, I could have saved myself the trouble of calling them and wasting my time. Look at other previous reviews and you will see a pattern. This company came to my home twice to work up an estimate. The second time, the owner of the company also showed up. They took measurements and I explained what I wanted done. They left and never called back. I then saw on Angies List where they have done other potential customers the same way. Another company was more than happy to have the approximate $10,000 worth of business.
Description of Work: No services performed
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Tony H.
05/2012
2.0
landscaping
+ -1 more
It took a few attempts to get him out to the house for the estimate. From there it was like pulling teeth to get any feedback. He noted that he had a few major family issues that came up which is why he was having a hard time following up. I tried again a couple of times to get in touch with him so I could get an estimate and he never followed up.
Description of Work: I contacted Henry through Angies List as I was getting bids on having some landscape work done.
Rating Category
Rating out of 5
quality
2.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0
Response from DreamScapes Pro Inc
in response to (deleted member name) response, I informed (deleted member name) up front that we were very busy and that we were primarily hardscapers and landscaped mostly just around our own projects now even though landscaping used to be our entire business. (deleted member name) had some drainage issues that would need to be dealt with that were very tricky and he asked if he could do some of the work himself. I understand that everyone is watching the bottom dollar but was in the mind set at this point that he was looking for a free landscaping plan to do the work himself. (deleted member name) was a very nice man and if this was not the case I apologize. During the busy season we are stretched thin and at times must make the call on where to focus our business. at the time as mentioned I was going through some very personal family issues and I apologize again for letting (deleted member name) down. Henry Hayes Owner Operator
Ruby C.
07/2011
5.0
landscaping, hardscaping, lawn service
+ 1 more
I would hire them again without any hesitation. it was a difficult job and they handled it without complaint.
Description of Work: Dreamscapes Pro, Inc. did a driveway for me. They were there when expected. Very professional, explained all work as it was being completed. They were great to work with and the driveway is beautiful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Brian B.
06/2011
4.0
lawn service
+ -1 more
Overall Henry's team does a really good job. He is fairly priced and very honest. I guess no one mow's your yard as good as you would yourself, but they are close. I highly recommend them.
Description of Work: Responsible for all mowing and landscaping in our yard.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rebecca C.
06/2011
1.0
hardscaping
+ -1 more
See above comments
Description of Work: I called and left messages for Henry twice. He finally called back and told me he was out of town and he would call me the next week to set up an appointment to meet with me about my project. He never called back and I did not try to call him again. Henry did a lot of work for me when he had another company and it was great. Not sure what the problem is now, but I probably will not call him again.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Thomas S.
04/2011
1.0
hardscaping
+ -1 more
Owner and lead man showed up about an hour late. We discussed work we wanted and showed them where to measure. After about 15-20 minutes, saw owner go back to his truck and left without notifying us. Thought odd, but maybe went to put a bid together. After a week, still no contact. Can only assume they didn't want the job, or too difficult. Either way, not very professional.
Description of Work: Dreamscapes came out to give an estimate on retaining walls, fencing and terraces.
Rating Category
Rating out of 5
professionalism
1.0
punctuality
2.0
Kristi D.
03/2011
5.0
landscaping, hardscaping, lawn service
+ 1 more
Henry Hayes and his crew were wonderful to work with! They were prompt, efficient, and neat in their work. They were professional and personable all at the same time -- especially considering I have three small children to work around. We are very pleased with their work and will recommend them to anyone. The wall turned out beautifully!
Description of Work: They put in a retaining wall and rerouted our gutter downspouts to underground drains. Then, they sowed the entire area with new grass seed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Brian B.
08/2010
5.0
landscaping, lawn service
+ 0 more
Excellent. Job was completed promptly and on schedule. No added costs. Mr. Hayes is a very nice man to work with.
Description of Work: Replace lawn area that had died with new sod.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Brian B.
08/2010
5.0
landscaping, hardscaping
+ 0 more
Excellent, responsive, punctual and fairly priced.
Description of Work: We had Dreamscapes replace concrete walkways, driveway entrance, etc. with Belgard pavers.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pavers and Hardscaping,
Landscaping,
Lawn and Yard Work
FAQ
DreamScapes Pro Inc is currently rated 4.3 overall out of 5.
Sunday: 7:00 AM - 5:00 PM
Monday: 7:00 AM - 7:30 PM
Tuesday: 7:00 AM - 7:30 PM
Wednesday: 7:00 AM - 7:30 PM
Thursday: 7:00 AM - 7:30 PM
Friday: 7:00 AM - 7:30 PM
Saturday: 7:00 AM - 5:00 PM
Yes, DreamScapes Pro Inc offers free project estimates.
Yes, DreamScapes Pro Inc offers eco-friendly accreditations.
No, DreamScapes Pro Inc does not offer a senior discount.
Yes, DreamScapes Pro Inc offers emergency services.
Yes, DreamScapes Pro Inc offers warranties.
DreamScapes Pro Inc offers the following services: Hardscaping, Landscaping, Turf Maintenance, Irrigation, Stone work,