Cotas Comfort Heating and Cooling

It went fine.

Excellent work. Friendly, respectful technicians.

Helper got blue pvc glue all over the carpet. Carpet and pad had to be replaced due to burns.

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Dennis was very courteous, very professional, and very knowledgeable. I called for after-hours service and he was here quick. He identified and fixed the problem in less than 15 minutes. Kudos Dennis!! rm

From beginning to end, this was a very good experience. The installation was a Carrier heating/air system. The team arrived as scheduled, and it was an all-day job. They were very pleasant while, at the same time, professional. They had to install a new pad for the outside unit as the old pad was too close to the dryer vent. Also, the inside installation was in a very small closet making it difficult. Nevertheless, they were able to accomplish it in one day, and the clean-up and removal of the old unit was wonderful. The unit is working perfectly, and I couldn't be more pleased. I would highly recommend this company to anyone, and I will continue using them for regular maintenance.

Courteous, prompt (except we weren't sure when he would return for 2nd visit -- but it was not critical for us to be home that time). Figured out the problem quickly and got it fixed.

Went good. The service person, a younger man, was intelligent. My condo is kind of secluded at the back of the development and kind of hard to fine. There is a fork in the access drive for the condo development. He had the presence of mind to call me on the phone and asked which way to go. Other persons have driven around in circles not knowing which way to go.

The results of this job are amazing. It's like I am living in a different house. The complexity of my home required re-design and addition of multiple registers and lines that practically doubled the time of installation, at no cost to me. Although it took longer, I liked the attention to detail, and the desire to make sure the system was performing the way we expected. Terry and the owner Eddie were available anytime, and the crew did a great job overall, with a special shout out to Peewee, who went above and beyond to make things perfect. I have no doubt these folks stand behind their work, and you can't put a price tag on that piece of mind!

Very well, kept me updated throughout the process

Exceptional customer service. Phone calls answered by real people...technicians who show up promptly, and are courteous...booties for the house...take time to explain everything in great detail....Quote was very detailed, and well explained, and questions patiently answered. Clearly a quality organization from top to bottom.

Don't believe anything spectacular was done. They conducted the proper checks to ensure A/C was operating at proper specifications. What they did was very thorough.

From the first call, all the staff at Cota's were friendly, helpful and professional. I got more than one quote, but stuck with Cotas because of their diligence in working with me to provide the right solution for my home. I could not be happier.

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Outstanding service from Start to Finish! Great price and quality. Highly knowledgeable of products and excellent in training the family on the new equipment. Follow-up for equipment and satisfaction was outstanding. Could not ask for more.

They did a great job; older system, but they repaired with no talk about replacing it.

Well, timely Very good to explain what was being serviced. Asked that I call if there was any problems in the future.

The work went great. He checked the compressor and it was fine, realized it was a bad switch replaced it pretty quickly.

We have been having trouble since our new unit was installed 3 years ago, it would shut off after running a few minutes, and then would not come back on right away, sometime it would sometime not, and this company fixed it after just 2 visits!!! They came when they said they would, called ahead of time, very nice people, and very reasonable!!!