Smoky Mountain Homes Not Alone, LLC

Smoky Mountain Homes not Alone, owned and operated by Ms. Pam Burnup, is a business that provides the personal touch to property management of your rental vacation home. She takes responsibility of your home, personally, as she does her own home. She reaches out to each and every guest which allows the property to become more home like to the customer. This is a great concept, for it adds the human factor to the rental and therefore, the guests are less likely to misuse or abuse the home. This also sheds a sterile and personal aspect that hotel rooms afford. In 10 years of owning my cabin, 7 of those years were with large commercial rental agencies of which I experienced 7 break-ins with extensive damage and loss, none of which was covered by the commercial agencies. Under Pam's guidance and direction, through the last 3 years I earned, in revenue, as much as I did in the previous 7 years with 0 break-ins and 0 major damage, of any kind. I trust Smoky Mountain Homes Not Alone completely and highly recommend Pam's Agency. Acquiring her, as your agent, will be the best decision you will ever make! Pam, thank you for allowing me to be one of your clients and what a Blessing to have you manage and care for my home. In three years, my cabin was five star rated with glowing reviews from all guests. One guest family quoted, "it was the only home my family has rented worldwide, that upon arrival, we could not find anything that needed to be cleaned before use. We were able to set our bags down and enjoy our vacation!"

Homes Not Alone, owned and operated by Ms. Pam Burnup, is a business that provides the personal touch to property management of your rental vacation home. She takes the responsibility of your home, personally, as she does her own home. She reaches out to each and every guest which allows the property to become more homelike to the customer. This is a great concept for it adds the human factor to the rental and therefore the quests are less likely to misuse or abuse the home. This also sheds the sterile and impersonal aspect that hotel rooms afford. In 10 years of owning my cabin, 7 of those years were with large commercial rental agencies of which I experienced 7 break-ins with extensive damage and loss, none of which was covered by the commercial agencies. Under Pam's guidance and direction through the last 3 years I earned in revenue as much as I did in the previous 7 years with 0 break ins and 0 major damage, of any kind. I trust Homes Not Alone completely and highly recommend Pam's agency. Acquiring her, as your agent, will be the best decision you will ever make. Pam, thank you for allowing me to be one of your clients and what a Blessing to have you manage and care for my home. In three years my cabin was 5 star rated with glowing reviews from all quests. One guest family quoted, "It was the only home his family had rented worldwide that upon arrival could not find anything that needed to be cleaned before use. They were able to set their bags down and have a relaxing holiday".

Pam is AMAZING! She is very professional, prompt, courteous and efficient. She are so blessed to have her experience in handing the management of our investment property.

Our property has abundant five-star reviews from guests who have been thrilled with the property and with the service Pam and Bruce provide. They are always looking for ways to improve the experience our guests have, and to improve the property. We have 100% confidence in their management and feel they do a better job than we could ourselves. They are hard working, conscientious, and able to take on any of the many situations that can arise in hosting hundreds of vacationing guests each year. Plus, Pam is great at looking for opportunities to add bookings during slower times and mid-week, and we are developing a great repeat business due to the excellent service.

Housekeeper is meticulous. We are advised immediately if there are any problems. Christmas morning we had a pet emergency, I called Pam (and yes, she answered) she calmly and expertly handled our emergency. I ordered appliances which could not be delivered when we were there, Pam came and coordinated delivery and installation. I highly recommend Smoky Homes Not Alone.