Riverbend Home Repairs

I've used Riverbend a few times now for my rental cabin. I don't live in the area so it's important for me to find contractors that are reliable. Anna and Fred are a great team! Anna handles scheduling and correspondence, and Fred executes the work. Super easy to communicate with and ALWAYS show up. Yesterday, I had an appointment and even though Fred was held up at the previous job he still came by my cabin to look at my washing . My cabin gets a lot of traffic, so the appliances take a beating. Additionally, Riverbend does not overcharge or create extra issues to upcharge.

Riverbend home repair has been so quick and reliable. My husband and I own a cabin and live too far away to check on issues ourselves, but riverbend home repair has been our go to for any appliance issues or miscellaneous repairs we have needed. They have been quick to respond and prompt to send someone out to assess and fix the issue. We are grateful for this awesome company to help us with our property when we are in need. Also can’t beat the price!

Brad came in and look at my (LG) washer, it had been making a noise during the spin cycle. I had to show him how to use the spin cycle without turning the washer completely on, we put clothes in it so he could hear the noise. He said he was not sure what it was, he said he could order shocks, but he was not sure that was what it was. He looked at the dryer and did not say much. When I made the appointment, I told Anna (his wife) that I needed the dryer cleaned out, I also told her they were stacked. She said that would not be a problem. I did not want Brad to order the shocks if he was not sure what it was, I paid him $75.00 to come out to my house. I told him I need the dryer cleaned out and he just looked at me and didn't say anything. He then left. The next day I called Anna and she said they could still order the shocks if I wanted them too. I told her if he was not sure what the problem was then I do not want to pay for the shocks. I also told her that he did not clean my dryer as I requested. She said she forgot to put it on the repair order. She said she would talk with Brad and get back with me and never did. I really want a refund, I do not mind paying for his gas but he did not do anything. Mary Jo Walker (865) 397-2674

Ordered the part and installed a week later. Very pleased. Will use them again.

Were very pleased

Excellent. They on time, trustworthy, and good price. They were helpful with the estimate, prompt, and fast.

I have referred to other people already, they have done a couple of jobs for me and they are always reliable and they always comes when you call them. They're very wonderful people and very honest, you can leave them on site and not worry about anything.

Friendly and personable, professional and punctual. They both seemed very honest and reliable as well as trustworthy.

It went fine.

These were the Best people. They were kind, courteous and very professional. Recommend them highly

They quickly diagnosed the issue and ordered parts. Were back within a week and the fridge was repaired within 30 minutes. It is working great again.