Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Ridge Valley Heating & Air

Heating and Air Conditioning

About us

We have been in business since 1995. We currently have 10 well qualified employees. Our technicians are NATE and Manual J certified. We accept cash, checks, or credit cards upon completion of service. We offer financing through the TVA Energy Right heat pump program. Dual fuel systems (heat pump with gas backup) also qualify for this type of financing. Please contact your local power distributor for more details.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Air conditioning, heat pump, gas furnace, ductless installation and service. Ductwork repair/replacement. Proper equipment sizing via Manual J heat load program.

Services we don't offer

Duct cleaning

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

5.013 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-13 of 13 reviews

Sandra H.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
Our air conditioner is older and has been giving us problems for a couple of years so we have called these guys around three times in the last year or so. They are wonderful; very prompt and don't waste any time. Come exactly when they say they will. Come in get the job done and out of your way in no time. Know exactly what they are doing. Always going out of their way to save us money! I have never called them that they didn't come within 24 hours and pull into our house at exactly the time they said they would come. Once we needed a part so they ordered it, got it in and were able to put it into our air conditioner before I even left for work the next morning. I just can't say enough good things about them. They are amazing and you will be totally satisfied with their service. Call them; you won't be sorry.
Description of Work: Fixed our air conditioner/ heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Melissa L.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael S.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
Bought a house two years ago and decided to have the unit checked out. Come to find out, Ridge Valley actually installed it. Technician was great! I highly recommend them. They sincerely care for their customers. They're prompt and thorough. Highly recommend!
Description of Work: Technician checked out my unit and answered questions on why my thermostat was not working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tara B.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,500

Michael C.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Excellent company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Kurt K.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
They do a fantastic job and their response time is excellent!
Description of Work: A/C Repair
Rating CategoryRating out of 5
Yes, I recommend this pro
$220

Dimas D.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
It was really good. They've done great.
Description of Work: I purchased a "Big Deal" for Ridge Valley Heating & Air.
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Bryan D.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
Ridge Valley Heating and Air came out to service our system. They found that my duct system was not sized properly and made some changes that has tremendously helped the temperature in the home to be more even in all the rooms. Extremely happy to have called them out. They really understand there profession and are great at diagnosing your problems.
Description of Work: Preformed a system inspection. Installed a new digital thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Christine H.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
After a pipe froze and broke we were told water got into some of the ducts. I called Ridge Valley and they went right to the home and replaced five water damaged ducts. It's wonderful to have a professional we can depend on again and again. Thank you Angie's List.
Description of Work: Replaced water damaged ducts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Christine H.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
Ridge Valley came the night I called. They were there before the propane Company and waited until the tank was filled. I had guests staying in the home and their comfort is my number one concern. Thanks to Ridge Valley, I didn't let my guests down. They are now the only company I will call for all my heat & air service. They may pick up 2 more new customers because I called 2 people who used the same "other" repairman that I did in the past. Prompt ,quality and honest service means everything when you are an absentee home owner. This was the reason I joined Angie's List. I wanted dependable, honest, good repairmen. Thank you Ridge Valley Heat and Air and thank you Angie's List.
Description of Work: Ridge Valley came to my rental property and waited until the propane company got there to fill the tank.. I should not have run out as I am on an automatic fill. They never filled it.Ridge Valley then got all 3 furnaces working. I called them before I found out it was a propane problem thinking a furnace had quit working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Tara B.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
Absolutely perfect. The home is old, so the wiring/electrical needed updated, and they took care of everything for us, in addition to installing a new heat pump and duct work. There was a lot of work to do, and they did it fast and efficiently. We are beyond pleased with their service.
Description of Work: They're installing a completely new HVAC system in our rental property, which has had no duct work, furnace or heat pump ever installed in the home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Paul T L.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
I have used Ridge Valley for many years. The product, service, and personnel are all A+. I highly recommend them to anyone who needs heating and air work done.
Description of Work: Traced and fixed an electrical short in a wire. This was covered under warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shiobhan K.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
We have had out house on a rental program for the last year so we are doing a lot of catch up right now. They had installed a new heat pump for me and they neglected to hook something up so the unit was not working correctly. They have worked for my parents for years and I have used them too. I will use them again in the future.
Description of Work: I used Ridge Valley Heat & Air to install a new heating and air conditioning system.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    1533 Denton Rd, Sevierville, TN 37862


    Service hours

    Sunday:
    Closed
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Ridge Valley Heating & Air is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: Closed

    Ridge Valley Heating & Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Ridge Valley Heating & Air offers free project estimates.
    No, Ridge Valley Heating & Air does not offer eco-friendly accreditations.
    No, Ridge Valley Heating & Air does not offer a senior discount.
    Yes, Ridge Valley Heating & Air offers emergency services.
    No, Ridge Valley Heating & Air does not offer warranties.
    Ridge Valley Heating & Air offers the following services: Air conditioning, heat pump, gas furnace, ductless installation and service. Ductwork repair/replacement. Proper equipment sizing via Manual J heat load program.
    Duct cleaning

    Contact information

    1533 Denton Rd, Sevierville, TN 37862


    Service hours

    Sunday:
    Closed
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    Closed