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CLEARWATER

Wells and Pumps, Plumbing

About us

ADDITIONAL NAME CLEAR WATER DRILLING CO

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

WATER WELL DRILLING, PUMPSALES & SERVICE,WATER TESTING AND TREATMENT,HYDROFRACTURING,GEOTHERMAL.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

3.56 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
17%
2
17%
1
33%


Rating CategoryRating out of 5
quality
3.9
value
2.9
professionalism
3.3
responsiveness
3.3
punctuality
3.6
Showing 1-6 of 6 reviews

Hope H.
06/2017
1.0
wells
  + -1 more
Spoke to the office staff who said they would leave a message for him to call me. Called twice more and each time the office staff said they would leave him another message but that's all they could do. Never heard from him.
Description of Work: Water treatment system has been sitting for months and needs to be serviced. Also, wanted some instruction on how to properly service the system to keep it operating correctly.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


James F.
07/2015
5.0
wells
  + -1 more
unknown
Description of Work: Clearwater drilled a 400+ft water well on our property. They were knowledgeable, professional, and communicated with us throughout the process. Tom's expertise and the size of their operation were most of the reason we selected them for this work. Although we do not foresee having to drill another well, we would not hesitate to use them again. We have already recommended them to neighbors and co-workers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Peri H.
06/2014
5.0
wells
  + -1 more
Overall, we were very pleased with the service.
Description of Work: Replaced a well pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Jerry H.
09/2012
1.0
wells
  + -1 more
IT DIDN'T
Description of Work: fOR THREE MONTHS I HAVE BEEN TRYING TO GET CLEARWATER TO RESPOND TO MY PHONE CALLS. THREE MONTHS AGO THEY WERE COMMING TO MY HOME TO BRING UP THE WELL, THEY DIDN'T SHOW. NEXT THEY WERE TO RESPOND AGAIN , NO SHOW , NO CALL.IF YOU ARE LOOKING FOR SERVICE THEY HAVE NONE. IF YOU ARE LOOKING FOR AN AS=NSWER TO A QUESTION , YOU WONT GET ANY AFTER 7 PHONE CALLS I GIVE UP. THEY ARE UNPROFESSIONAL,THEY DON'T SHOW, THEY DON'T ANSWER . AFTER DRILLING AND SERVICING MY WELL FOR 5-7 YEARS FROM 1998 THEY WILL NOT RESPOND I HAVE PAID THEM $30000 + FOR THE WELL AND SERVICES , I CALL MABEY ONCE A YEAR .IF YOU ARE LOOKING FOR SOMEONE TO HELP DON'T WASTE YOUR TIME

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Linda C.
07/2009
2.0
wells
  + -1 more
See above.
Description of Work: Company pulled my pump out of the ground to check it and then told me that it would have to be replaced. They told me that the cost for just the pump would be over $1500., I found the same brand and model on the internet for $750. They would only complete the job if i let them put their pump in. I paid $2300. in all. When I complained the owner said that they could not buy those pumps for that from the company..I suggested that she buy hers on line then. Another company told me that they would have done all of it for $1000.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$2,300

TIFFANY W.
08/2006
3.0
plumbing, wells
  + 0 more
When we had Clearwater do this big job, they let us down. I called them several times and they didn't return my calls. The work was alright but I was still getting muddy water and they wouldn't communicate with me or come back to check on their work. It seemed to me that once they got paid they no longer cared about their work what so ever. I had used them once before for a small project and they did good on the small repair that we had, that is why we hired them again.
Description of Work: They dug out and lined a 285 foot well and installed a frost free pump. They also installed an outdoor spigot.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro
$9,500

    Contact information

    1868 NEWPORT HWY, Sevierville, TN 37876

    www.goclearwater.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Wells and Pumps,
    Plumbing

    FAQ

    CLEARWATER is currently rated 3.5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    CLEARWATER accepts the following forms of payment: Check,MasterCard,Visa
    No, CLEARWATER does not offer free project estimates.
    Yes, CLEARWATER offers eco-friendly accreditations.
    No, CLEARWATER does not offer a senior discount.
    Yes, CLEARWATER offers emergency services.
    No, CLEARWATER does not offer warranties.
    CLEARWATER offers the following services: WATER WELL DRILLING, PUMPSALES & SERVICE,WATER TESTING AND TREATMENT,HYDROFRACTURING,GEOTHERMAL.

    Contact information

    1868 NEWPORT HWY, Sevierville, TN 37876

    www.goclearwater.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM