Affordable Arctic Air - Rockwood

Went great! My heat went out on a Sunday, I called and he was at my house within an hours time. A++++++ Company!!!! Very professional. I would highly recommend.

I have a home on Watts Bar Lake and live out of state most of the time. Friends were using my place at the lake this summer (2015) when one of the days, a bad electrical storm came through and took out the AC system. Found Jeff on Angie's List and called him late on a very hot Saturday afternoon. Jeff was able to make time after his already long day (and a few more repair calls still to finish) and came out 2 hours later to the lake house near Rockwood. He was able to quickly diagnose the problems (blown fan motor and several fuses), made the repairs quickly, the did a checkout of the entire system. Jeff was a good communicator as I had several conversations on the phone with him before, during and after the repair - which was helpful as I was in another state. Had a "knowledgeable" neighbor there to let Jeff in to the house, and he confirmed that Jeff did very good work. I will definitely call on Jeff again for both annual maintenance and emergency repairs. I have found Angie's List so far to be very helpful in finding good companies/folks who provide services in the Rockwood TN area as I am new to the area and don't know who is good and who is not. In the last 6 months have had good results using 3 different services from Angie's List including Jeff at Affordable Artic Air, a pest control service, and a handi-man. Well worth my subscription so far.

There were a couple of problems at the same time, and they failed to fix the small problems. I had to fix the thermostat myself later on. Their prices are compatible with other companies.

Aweful, read the previous! Do Not Use!

They were fast and very informative. They clean up well after themselves. I was very happy.

They showed up on time; one team looked over my current unit while another quoted a new unit at my request. I felt that the quote was a little high but they were professional and not too pushy; usual sales pitch then a quick oh by the way there is a rebate if you get it done by such and such. However nothing past that; they went on their way and have not pushed the issue since: I decided to wait on a new unit due to the positive report on the old one.