THE MAD HATTER AIR DUCT CLEANING & CHIMNEY SWEEPIN

Chimney Sweep, Chimney Repair, Chimney Caps,

About us

WE'RE BACK OPEN!! WE WERE CLOSED FOR 2 MONTHS DUE TO COVID-19 BUT WE ARE BACK OPEN AGAIN. SAFETY IS OUR MAIN CONCERN! THE MAD HATTER IS A FAMILY OWNED BUSINESS. WE OFFER OVER THE PHONE ESTIMATES FOR AIR DUCT CLEANING JUST COUNT YOUR SUPPLY VENTS AND RETURN VENTS. The Mad Hatter offers a full line of Chimney Repair Services. GIVE US A CALL 865-947-0755

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

AIR DUCT CLEANING, DRYER VENT CLEANING, INCLUDING RUNNING NEW VENT AND INSTALLING BIRD GUARDS. CHIMNEY SWEEPING&INSPECTING, CHIMNEY CAPS CUSTOM AND STANDARD, CHIMNEY RELINING, CROWN REPAIR, MASONRY REPAIRS, AND DAMPERS.

Services we don't offer

NA

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7236 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
8%
3
2%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 201-236 of 236 reviews

Mark L.
12/2014
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: Cleaned basement chimney and installed dampers on two flues. Really pleasant experience from owners to gentlemen that did the work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$887

RANDY H.
10/2014
5.0
chimney sweep, masonry
  + 0 more
unknown
Description of Work: Chimney brick and mortar repair. Excellent and professional work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Kimberly T.
10/2014
5.0
chimney sweep, dryer vent cleaning, masonry
  + 1 more
unknown
Description of Work: Arrived only 20 minutes into the hour window given. Quite punctual. Got to work quickly and efficiently. Workers were professional and did a great job of keeping everything clean. Also did a great job of explaining and showing me why I needed an additional service. Will definitely be using this company in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

MARK P.
10/2014
5.0
chimney sweep, dryer vent cleaning, masonry
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane B.
07/2014
5.0
chimney repair
  + -1 more
.
Description of Work: They repaired my chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Ed R.
07/2014
1.0
chimney sweep
  + -1 more
unknown
Description of Work: He never return my email for sevice

Rating CategoryRating out of 5
punctuality
1.0


Response from THE MAD HATTER AIR DUCT CLEANING & CHIMNEY SWEEPIN
These reviews are for customers who have used our services not for people who are mad about our company overlooking an e-mail.

Sharon S.
06/2014
5.0
chimney repair, chimney sweep, fireplaces
  + 1 more
.
Description of Work: Jordan came to clean and inspect our fireplace and chimney. It was the most thorough job we've ever had. He mentioned that the crown needed rebuilding and took pictures so we could see without going up on the roof. We had him return for the repairs. He and his partner arrived on time. They were very efficient. When they were finished, there was no trace of concrete work having been done. Jordan also took a new set of pictures for us. We are very happy with Mad Hatter and would recommend and reuse them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Joe D.
06/2014
5.0
chimney sweep
  + -1 more
unknown
Description of Work: They cleaned flue and inspected for damage and integrity of flue. I asked for estimate on some other work, but never heard from them, but for the work they did I gave them an A rating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$134

David K.
06/2014
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Andy C.
06/2014
5.0
chimney repair, chimney sweep, masonry
  + 1 more
.
Description of Work: Cleaned chimney and recommended having chimney inspected before tuck pointing a crack in the seam. After inspection was done they came back out and finished the job at the estimated price.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ronald D.
06/2014
4.0
chimney sweep
  + -1 more
unknown
Description of Work: They came when they said and did a good job.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Tony T.
06/2014
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Cleaned my chimney/wood stove. Very quick, clean and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nancy W.
06/2014
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Mark D.
06/2014
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Everything was done well. There was very little interaction, and almost no discussion about what was found, and how things looked. The worker was not the cleanest person in the world, but he didn't make a mess in my house. I would hire them again in the future regardless.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Ronald C.
05/2014
5.0
chimney caps, chimney repair, chimney sweep, pressure washing
  + 2 more
.
Description of Work: They repaired and cleaned my chimney. They rebuilt the top, pressure washed, resealed the chimney, made a custom crown piece and cleaned the chimney. The team was professional and they exceeded my expectations.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Eric H.
05/2014
3.0
chimney caps, chimney sweep
  + 0 more
unknown
Description of Work: Had chimney swept. They did and Ok job, until they brought down one of my caps. I can't know for sure, but I suspect they cut my chimney cap screen and then tried to sell me a new one for $200. They said it looked like a squirrel had chewed into the steel screen.
Rating CategoryRating out of 5

Response from THE MAD HATTER AIR DUCT CLEANING & CHIMNEY SWEEPIN
Are you serious!Give me a break.

Linda C.
04/2014
5.0
chimney sweep
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda C.
04/2014
5.0
chimney sweep
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

D C.
04/2014
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Inspected and cleaned our chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

christine E.
03/2014
5.0
chimney repair, chimney sweep
  + 0 more
.
Description of Work: They cleaned our chimney and inspected it. They found some issues and gave us a reasonable estimate to fix them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Alan T.
02/2014
5.0
air duct cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stacey P.
02/2014
5.0
chimney sweep
  + -1 more
Great!
Description of Work: Chimney cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

LuAnne Z.
02/2014
5.0
chimney sweep
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Kim T.
02/2014
5.0
chimney sweep
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rhonda H.
01/2014
5.0
chimney sweep
  + -1 more
.
Description of Work: I used THE MAD HATTER AIR DUCT CLEANING AND CHIMNEY SWEEPIN

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

7605 Blueberry Rd, Powell, TN 37849

http://www.themadhatterknoxville.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed


Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Chimney Caps,
Fireplaces,
Air Duct Cleaning,
Masonry,
Dryer Vent Cleaning,
Gas Logs,
Home inspection,
Pressure Washing

FAQ

THE MAD HATTER AIR DUCT CLEANING & CHIMNEY SWEEPIN is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

THE MAD HATTER AIR DUCT CLEANING & CHIMNEY SWEEPIN accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, THE MAD HATTER AIR DUCT CLEANING & CHIMNEY SWEEPIN offers free project estimates.
No, THE MAD HATTER AIR DUCT CLEANING & CHIMNEY SWEEPIN does not offer eco-friendly accreditations.
No, THE MAD HATTER AIR DUCT CLEANING & CHIMNEY SWEEPIN does not offer a senior discount.
Yes, THE MAD HATTER AIR DUCT CLEANING & CHIMNEY SWEEPIN offers emergency services.
Yes, THE MAD HATTER AIR DUCT CLEANING & CHIMNEY SWEEPIN offers warranties.
THE MAD HATTER AIR DUCT CLEANING & CHIMNEY SWEEPIN offers the following services: AIR DUCT CLEANING, DRYER VENT CLEANING, INCLUDING RUNNING NEW VENT AND INSTALLING BIRD GUARDS. CHIMNEY SWEEPING&INSPECTING, CHIMNEY CAPS CUSTOM AND STANDARD, CHIMNEY RELINING, CROWN REPAIR, MASONRY REPAIRS, AND DAMPERS.
NA

Contact information

7605 Blueberry Rd, Powell, TN 37849

http://www.themadhatterknoxville.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed