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THE MAD HATTER AIR DUCT CLEANING & CHIMNEY SWEEPIN

Chimney Sweep, Chimney Repair, Chimney Caps,

About us

WE'RE BACK OPEN!! WE WERE CLOSED FOR 2 MONTHS DUE TO COVID-19 BUT WE ARE BACK OPEN AGAIN. SAFETY IS OUR MAIN CONCERN! THE MAD HATTER IS A FAMILY OWNED BUSINESS. WE OFFER OVER THE PHONE ESTIMATES FOR AIR DUCT CLEANING JUST COUNT YOUR SUPPLY VENTS AND RETURN VENTS. The Mad Hatter offers a full line of Chimney Repair Services. GIVE US A CALL 865-947-0755

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

AIR DUCT CLEANING, DRYER VENT CLEANING, INCLUDING RUNNING NEW VENT AND INSTALLING BIRD GUARDS. CHIMNEY SWEEPING&INSPECTING, CHIMNEY CAPS CUSTOM AND STANDARD, CHIMNEY RELINING, CROWN REPAIR, MASONRY REPAIRS, AND DAMPERS.

Services we don't offer

NA

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7236 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
8%
3
2%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 151-175 of 236 reviews

ALEX O.
05/2020
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Excellent.
Description of Work: Dryer vent cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Jeff J.
10/2017
5.0
chimney sweep
  + -1 more
Met all my expectations.
Description of Work: Chimney cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

steve F.
05/2016
1.0
chimney sweep
  + -1 more
unknown
Description of Work: My self and my real estate agent could not schedule a time for work after trying multiple times the vendor wanted only to have the owners there to pitch |more expensive work. That was the impression from the real estate agent. we had a contractors key box on the house. and paid for a chimney sweep and $250 dollars toward masonary work. the special listed at $150.00. I want my money back. |

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$150

Robert B.
05/2016
5.0
chimney sweep, air duct cleaning
  + 0 more
unknown
Description of Work: air duct cleaning. good

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$519

Lori J.
04/2016
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Vahan J.
04/2016
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

conradine R.
04/2016
5.0
chimney sweep, dryer vent cleaning
  + 0 more
unknown
Description of Work: They cleaned out my dryer vent quick and efficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Nancy M.
03/2016
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Great service. They are doing so well I had to wait to get an appointment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Kelly S.
03/2016
5.0
air duct cleaning, chimney sweep, dryer vent cleaning
  + 1 more
unknown
Description of Work: Cleaned and examined all vents.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Allen G.
03/2016
5.0
chimney sweep
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Allen G.
03/2016
5.0
chimney repair, chimney sweep, fireplaces
  + 1 more
unknown
Description of Work: Cleaned the fireplace chimney and inspected the plates and linings

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

mike M.
02/2016
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Kelly D.
02/2016
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: Bought the "Big Deal" for a Chimney Sweep and inspection. This was a good value. The service providers came out and were able take a photo of rust developing on the cap so we were able to catch it in time and order a nice solid cover for the top with a really excellent warranty. This prevented water from seeping on in through the wall later - we were pleased with their work and appreciated their thorough explanation and photos of the damage. Great crew to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$565

Marvis S.
01/2016
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Everything went well. Before their visit, it would have been dangerous to us my fire place. Now I can safely build a fire. They fixed water damage from where the house set empty befor I bought it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Paula M.
01/2016
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: Check chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Nancy H.
01/2016
5.0
chimney sweep
  + -1 more
.
Description of Work: I paid for the Mad Hatter services on-line by being an Angie's List member. A thorough chimney sweeping and a comprehensive inspection completed by Nick and Tim. Nick provided a clear, top to bottom, chimney evaluation. Professionalism is demonstrated by their on-line and phone communication and punctuality. I am now ready for the safe use of our fireplace!
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael M.
01/2016
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Nancy H.
12/2015
5.0
chimney repair, chimney sweep, masonry
  + 1 more
unknown
Description of Work: Mad Hatter provided a thorough, top to bottom assessment and cleaning of our chimney. A small crack in the brick was noted for future reference.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Jack M.
12/2015
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: Cleaned, inspected chimney and flue.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Loni W.
12/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Cleaned the chimney and insert .. Pulled out insert and cleaned throughly and there was no sign they had even been there afterwards ..any mess that was made was cleaned completely up before they left, No Christmas decorations misplaced or not put back the way they found them!! VERY PROFESSIONAL AND EFFICIENT!!! HIGHLY RECOMMENDED !!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Dr H.
12/2015
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: Chimney inspection and installation of new flue.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Wendell B.
10/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Clean chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Nathan S.
10/2008
5.0
air duct cleaning, chimney caps, dryer vent cleaning
  + 1 more
There was a misunderstanding and they cleaned the dryer vent. Since I hadn't asked for this, I was not charged. As for the ducts, they were here for hours and did a thorough job. They were respectful and professional.
Description of Work: Air ducts cleaned and chimney flue capped.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$708

MYKE S.
01/2007
2.0
chimney sweep
  + -1 more
They were very fast, maybe too fast. They were suppose to fill in cracks in the chimney and since I'm disabled, couldn't get on roof to inspect their performance, and when my roof was replaced 3 months later, found out they didn't do it at all. Also, they missed a few cracks in the fireplace where they should of patch it up.
Description of Work: They did chimney cleaning and an overall inspection of the chimney.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$574

Peter D.
07/2006
5.0
air duct cleaning
  + -1 more
Once we made an appointment, the Mad Hatter came right on time, and did the work within a few hours. I believe the worker was competent and professional, as well as polite. We've had no problems since.
Description of Work: The Mad Hatter came to clean out our furnace air ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

7605 Blueberry Rd, Powell, TN 37849

http://www.themadhatterknoxville.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Chimney Caps,
Fireplaces,
Air Duct Cleaning,
Masonry,
Dryer Vent Cleaning,
Gas Logs,
Home inspection,
Pressure Washing

FAQ

THE MAD HATTER AIR DUCT CLEANING & CHIMNEY SWEEPIN is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

THE MAD HATTER AIR DUCT CLEANING & CHIMNEY SWEEPIN accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, THE MAD HATTER AIR DUCT CLEANING & CHIMNEY SWEEPIN offers free project estimates.
No, THE MAD HATTER AIR DUCT CLEANING & CHIMNEY SWEEPIN does not offer eco-friendly accreditations.
No, THE MAD HATTER AIR DUCT CLEANING & CHIMNEY SWEEPIN does not offer a senior discount.
Yes, THE MAD HATTER AIR DUCT CLEANING & CHIMNEY SWEEPIN offers emergency services.
Yes, THE MAD HATTER AIR DUCT CLEANING & CHIMNEY SWEEPIN offers warranties.
THE MAD HATTER AIR DUCT CLEANING & CHIMNEY SWEEPIN offers the following services: AIR DUCT CLEANING, DRYER VENT CLEANING, INCLUDING RUNNING NEW VENT AND INSTALLING BIRD GUARDS. CHIMNEY SWEEPING&INSPECTING, CHIMNEY CAPS CUSTOM AND STANDARD, CHIMNEY RELINING, CROWN REPAIR, MASONRY REPAIRS, AND DAMPERS.
NA

Contact information

7605 Blueberry Rd, Powell, TN 37849

http://www.themadhatterknoxville.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed