Direct Heating & Air Conditioning

We have used him one time and he did an excellent job. We would hire them again.

I would not suggest calling this company for several reasons including: Customer Service: Ivan is direct in speech to the point of being rude. Additionally, when I questioned how my unit could be very low on freon when he just personally serviced it earlier in the year his tone shifted from direct to just plain angry. It was a valid question that did not require a bitter response. Value: I paid $320 for 2lbs of freon and a service call. After that, I called several other local HVAC firms and the average cost was about $240 for the same service and type of freon. Professionalism/Skill: My problem was haphazardly diagnosed without even searching for an actual leak. I was told it would be a minimum of $1,500 to start digging into the issue. I opted to not do that because it seemed like an expensive commitment to make to a person who had not at all looked for the leak. Guessing at the problem shows a lack of skill, no matter your profession. Additionally, an interesting, if unfortunate comment string has developed from my identical review on Facebook. It's worth potential customers reading past the angry words leveled by OTHER customers against Ivan in order to see that there is a serious underlying issue. Here's the link: [*** Link removed ***]

He's a young guy. He's new in the business but he really does a good job. If he told me I needed something, I would just believe him and do it. I had a little bit of a problem and it was a simple fix. He fixed it. He fixed the problem that somebody else couldn't do. If they were having air conditioning problems, they could call Ivan. You can believe what he tells you. If it's a problem, he can fix it. If it's a new install, he'll do a great job. I would absolutely use him in the future.