Certified Clean Care

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Certified Clean Care, a locally owned and operated company with over 21 years of industry experience. We value honesty, integrity and stand behind our work. We specialize in a variety of residential and commercial cleaning services to include carpet, walls, ceilings, windows, tile and grout. We've earned a solid reputation for home cleaning and restoration services as well. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building long term relationships with our clients and guarantee your satisfaction.

Business highlights

32 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Oriental Rug Cleaning Carpet Cleaning Pet Odor and Stain Removal Water Removal / Flood Damage Carpet and Floor Protective Services

Services we don't offer

Housecleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.018 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9

Filter reviews by category

Showing 1-18 of 18 reviews

Sandra S.
12/2020
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
John and Anthony brought back my vintage Iranian runners today and the rugs are beautiful. They look better than they have in many years. Several years ago another rug cleaner in Atlanta had cleaned them and the results were not good. One was even stretched out of shape. Certified Clean Care fixed all of the issues and went beyond my expectations. I really appreciate their diligence and extra time spent working on my runners. The technicians who returned the rugs were very conscientious in replacing the runners. Thank you everyone at Certified Clean Care and I plan to use your company soon for tile and upholstery cleaning.
Description of Work: Vintage Persian Rugs Cleaned and Repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jacob B.
11/2018
5.0
carpet cleaners
  + -1 more
Great Cleaning, our carpet looks great, they didn't mess up the carpet. excellent job on the cleaning carpet and did a great work. they also help us out in our church, we had a flood and the carpet in our church was soaked and they came out within an hour and they cleaned the carpet out and it was great. Loved the service and very professional with the help they extended to our church.
Description of Work: Carpet Cleaning Service for multiple rooms in our house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Katherine P.
11/2018
5.0
carpet cleaners, floor cleaning
  + 0 more
Awesome experience! Certified's technicians came out and got spots out of my carpet that I had given up on getting out. My wood floors look like new. Will definitely be calling them again!
Description of Work: Carpet and Hardwood Floor Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Judy G.
08/2018
5.0
carpet cleaners
  + -1 more
They did an outstanding job. They were very efficient. They came in. Very professional. I recommend them very highly. Very reasonable.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura A.
06/2017
5.0
carpet cleaners
  + -1 more
Very professional and great job performed. Would use again!
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen P.
04/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned the carpet throughout the house--2 stories. They were professional and seemed knowledgeable--important since we have wool carpet, which requires special cleaning procedures. They were punctual-- in fact, giving us the opportunity to get started a little earlier than they had said they would arrive. Very good job; I would recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Kenneth H.
12/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Service was great, they removed a very heavy blood stain from an upholstered chair that we thought we might have to reupholster

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Erica G.
10/2015
5.0
carpet cleaners
  + -1 more
We've used them twice. First time went great - technician was on time and professional, and did a nice job. Second time was today. The room had only 2 pieces of furniture in it, a desk and a file cabinet, and the tech broke the desk while moving it, and then not only didn't mention it, but tried to conceal it by propping it back together and standing it in the corner so it wouldn't wobble. The desk is ruined -- it was nothing fancy - it was an Ikea desk and they can be fragile (which is why I told him before he started to let me know if needed help moving anything - he said "nope - this looks pretty easy.") Accidents happen and it would've been NBD if he hadn't tried to hide the evidence, but the dishonesty is a deal breaker for me. When I noticed it as he was loading his equipment in the van to leave, I mentioned it, and he said "oh, yeah, it sorta came apart when I was moving it. I thought maybe it was already broken or something." It wasn't -- I moved it the week before with no problem. UPDATE: Very impressed - I had been referred to the company by a friend, and I mentioned the above experience to her the same day I filed the original review. She knows the owner, and texted him about it, and Jared called me the same day to apologize for the desk mishap, and wanted to know what they could do to make it right. We worked it out, and I was very impressed by his commitment to doing the right thing. I have no reason to think he even knew of my Angie's List review at that point - he just seemed troubled by what had happened and committed to making sure it was taken care of.
Description of Work: Cleaned my carpet (3 rooms).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Michael L.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets in upstairs of house. They were able to clean the carpets the same day I called. They would very nice and did a great job. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Alan K.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets in 4 rooms and it went well. I will have them do my rugs in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$325

Katherine D.
04/2013
5.0
carpet cleaners
  + -1 more
I enjoyed working with this company and would recommend them.
Description of Work: Easy to get in touch with. Nice and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Doris K.
11/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Went very well
Description of Work: Very satisfied

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Katherine L.
09/2011
5.0
carpet cleaners, upholstery cleaning, floor cleaning
  + 1 more
Certified calls first to alert you that they are in transit. Once they arrive they do a quick overview of the rooms needing assistance. They will pre apply stain remover to areas requiring more intensive cleaning and they will use furniture pads to protect furniture from the cleaning process - then they return with their equipment and one by one in a very methodical method clean each individual room. Once the cleaning is completed they remove their equipment paying attention to furniture and wood surfaces. They return with instructions/recommendations, sometime spot treatment solution and even booties to keep the owners feet dry if they return before the carpets are thoroughly dry. You will also receive a follow up call and or email and a hand written thank you from the owner! This is a family run business that provides a high level of customer service with attention to details :)
Description of Work: We used Certified Clean Care this time to prep our home prior to a party. They cleaned our carpets and refreshed our wood floors. The owner was unsure if he could improve the look of our old wood floors but with the proper products he gave them new life and sheen - I think even he was surprised! Certified Clean Care is a first class carpet /floor cleaning service. They are professional, courteous and thorough. They are not the cheapest in town - but they are the best. I would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Duncan K.
08/2011
5.0
carpet cleaners
  + -1 more
They did an outstanding job!
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Debra J.
02/2011
5.0
carpet cleaners
  + -1 more
They always provide excellent service. From the time of scheduling, to contacting you just before they come, to the work they do. They take care of the furniture, to put it where it belongs, and to make sure that there is something between the furniture leg and the carpet to keep any stains from occurring. They leave you with detailed information about taking care of their carpet. They offer services, like Scotch Guard and Anti Fungi treatment. They also leave stain removal with you.
Description of Work: They cleaned the carpet in the den and the carpet in my husbands office.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Duncan K.
08/2010
5.0
carpet cleaners
  + -1 more
Extremely well!
Description of Work: Cleaned carpet throughout house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Katherine D.
08/2009
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
They did an excellent job. Last year they cleaned several rugs and did an excellent job. I would recommend them without hesitation. The price seemed fair. They were pleasant and professional.
Description of Work: Had carpet and upholstered furniture cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Rod M.
07/2008
5.0
carpet cleaners
  + -1 more
Showed up on time and did a very good job of cleaning the carpet in three rooms. Took special care not to mess anything up, and moved all necessary furniture. I would recommend them in this area.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    7350 Morton View Ln, Powell, TN 37849

    http://www.certifiedcleancareknoxville.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Oriental Rug Cleaning,
    Floor Cleaning and Waxing,
    Mold Testing & Remediation,
    Water & Smoke Damage,
    Hardwood Flooring Sales and Installation,
    Drapery Cleaning

    FAQ

    Certified Clean Care is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Certified Clean Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Certified Clean Care offers free project estimates.
    No, Certified Clean Care does not offer eco-friendly accreditations.
    No, Certified Clean Care does not offer a senior discount.
    Yes, Certified Clean Care offers emergency services.
    Yes, Certified Clean Care offers warranties.
    Certified Clean Care offers the following services: Oriental Rug Cleaning Carpet Cleaning Pet Odor and Stain Removal Water Removal / Flood Damage Carpet and Floor Protective Services
    Housecleaning

    Contact information

    7350 Morton View Ln, Powell, TN 37849

    http://www.certifiedcleancareknoxville.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed