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Hard Rock Stone & Tile

Marble and Granite, Countertops and Backsplashes, Fireplaces,

About us

John the owner has been fabricating stone for 35 years, his work has won first place for residential interior at the Marble institute of America in 2001. The company has 10 employees and focuses on quality not low price. Come visit our new 20,000 sq. foot facility

Business highlights

19 years of trusted experience

Services we offer

Granite marble & quartz countertops, fireplaces, tub decks and back splash. Full slab showers are also options.

Services we don't offer

Plumbing.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.97 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-7 of 7 reviews

Mark F.
06/2014
5.0
countertops, marble & granite
  + 0 more
unknown
Description of Work: Hope and John walked us through the various alternatives for our new kitchen counters. John came out personally to make the template for the granite counters. They fit perfectly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Clarence F.
06/2014
5.0
countertops, marble & granite
  + 0 more
They came as promised, were efficient, neat, and polite. They got the old countertops our neatly in just about two hours on a Monday. On Thursday of the same week, they returned with the granite. The work seems excellent in quality; we have no issues with Hard Rock folks. Floor and backsplash tile were installed by another contractor.
Description of Work: He tore out old cabinet tops, prepared new granite countertops, and installed the granite countertops plus a new undermount sink. . He also ordered the floor tile and backsplash tile for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

Ellen C.
05/2014
5.0
countertops, marble & granite
  + 0 more
The people at Hard Rock were wonderful to work with. I recommend going to look at their slabs because not all granite is equal. We picked out an exotic granite and the contractor had another granite supplier he wanted to work with. Their slabs of the same granite at the other place were nothing like the slabs I saw at Hard Rock. The owner of Hard Rock takes great pride in sourcing out the most beautiful granite and installing it with artistry. We insisted on working with Hard Rock because their granite was so much prettier. I will absolutely recommend them to everyone I know. We are very happy with our counters!
Description of Work: Installed granite counter tops in our kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Kimberly H.
02/2014
5.0
marble & granite
  + -1 more
From the moment we walked into their office every person we encountered was friendly and professional. Hope was our main contact and she was great. She showed us our options and helped me pick out the perfect granite to go with our new colors in the kitchen. They kept us updated on process and the installation was on time and was very smooth. They had to make two trips out to the house as the breakfast cabinets were not yet installed when the kitchen was completed. Both times they were out the men were very professional and friendly. It's obvious from the job they did that they knew what they were doing!
Description of Work: Fabricated and installed new granite in our kitchen and breakfast area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Rebecca P.
09/2013
5.0
countertops, marble & granite
  + 0 more
Everyone at Hard Rock Stone and Tile went out of their way to ensure I left as a delighted customer! They were patient, helpful, informative, and knowledgeable. Considering the fact that I knew very little about getting a new countertop when I went in, they walked me through the process step by step, answering all my questions. They do their own fabrications with a special process to ensure very high quality. To ensure the installation was as error free as possible, they came to my house and did an actual wood template of the counters instead of just taking measurements. The install went great, and my counters are gorgeous! The price was good value for the quality product I received. I am extremely pleased!
Description of Work: Provided granite and installed granite countertops for kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Vickie B.
08/2013
1.0
marble & granite
  + -1 more
Didn't use them
Description of Work: Called and left three messages to get some information and they never called me back. So went to their place of business and told them I had left several messages and they didnt seem to care. Finally they showed me some product and I thought for what they offered me was high. They acted like because I didn't need a lot of counter top that my job was not important. Again bad customer service.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$2,500

Response from Hard Rock Stone & Tile
We don't give quotes over the phone. We generally ask the customers to come in to see the full slabs first. We get very busy and try to return all calls as fast as possible. [member name removed] came in on 5-28-13, She called the next day and quote wasn't completed yet. We called her with a quote 5-30-13 she said she Lowes was cheaper, That's it. I would like to state that we don't purchase standard grade or commercial grade materials so we quote first quality slabs, They look nicer but cost a little more. Most consumers don't know the difference until they see the slabs up close. In this business you get what you pay for. I am sorry that [member name removed] feels she didn't get prompt service, but I assure you had she purchased her stone from us she would not be writing a bad review about the quality I am sure of that. [member name removed] did not express any displeasure to us on the phone about anything so I find it surprising to see this on here. I hope she reconsiders her statements. I want to close by saying I feel we are exactly what Angies list needs a quality fabricator with award winning craftsmanship and an A+ rating with the better business bureau. If any consumers shopping want to talk to me directly call my office and I will personally call you back. Thank You... John / Owner

Whitney A.
09/2012
5.0
marble & granite
  + -1 more
Great experience!! Great company!!
Description of Work: Hard rock stone & tile put our granite countertops in our kitchen. They came over and gave us a free estimate based on our kitchen needs. We had a lot more QUALITY granite to choose from than other companies in the area, and they were extremely helpful in the process of picking the right granite for our needs and budget. The granite was placed in one day and they were very professional and efficient. Love my countertops and will be going back to them soon to help me choose tile for a backsplash.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

    Contact information

    145 Jonesboro Road, Piney Flats, TN 37686

    www.hardrockstone.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Marble and Granite,
    Countertops and Backsplashes,
    Fireplaces,
    Ceramic Tile

    FAQ

    Hard Rock Stone & Tile is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 4:00 PM

    Hard Rock Stone & Tile accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Hard Rock Stone & Tile offers free project estimates.
    No, Hard Rock Stone & Tile does not offer eco-friendly accreditations.
    No, Hard Rock Stone & Tile does not offer a senior discount.
    No, Hard Rock Stone & Tile does not offer emergency services.
    No, Hard Rock Stone & Tile does not offer warranties.
    Hard Rock Stone & Tile offers the following services: Granite marble & quartz countertops, fireplaces, tub decks and back splash. Full slab showers are also options.
    Plumbing.

    Contact information

    145 Jonesboro Road, Piney Flats, TN 37686

    www.hardrockstone.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 4:00 PM