This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Business highlights
Women Owned & Operated
Veteran Owned & Operated
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.717 Reviews
Filter reviews by category
Showing 1-17 of 17 reviewsEmmett R.
10/2024
roofing
+ -1 moreIt was an extremely professional and exemplary job. They showed up on time and completed all the roofing work in an excellent condition I highly recommend Avila Nelson Restoration.
Description of Work: Roofing
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$12,000
Dustin B.
10/2024
roofing
+ -1 moreThe roof looks great and the team did excellent work in an efficient manner. They were on time, and finished a very large roof project in 2 days. The estimate was the most accurate in terms of materials needed and very fairly priced. Would recommend.
Description of Work: Roofing
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$26,000
Mark F.
10/2024
roofing
+ -1 moreExcellent customer service!
Description of Work: Roofing
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$14,000
Andrew B.
08/2024
roofing
+ -1 moreGreat! They were fast and very professional. Enjoyed working with them very much. Highly recommend them.
Description of Work: Roofing
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Vivian S.
07/2024
roofing
+ -1 moreFirst off they were Mexicans and nobody spoke English so they had to take the roof off three times and ordered to get it like it was supposed to be.. to continue from the last place the soffits are still leaking 40 ft of soffits leak there some of them are not even attached to anything you can push them up for the lack of no other words I got screwed if they need it more material or something different like a gutter guard or whatever all they had to do was ask and I would have gone to get it so this is the second time I've been screwed on the front porch I'm still not happy with it but I guess I'm settled with it no
Description of Work: I needed the old roof replaced they did that put it on take it off put it on take it off until they got it right they didn't pay attention to the 4-in overhang once again none of them spoke English they kept calling till it was finally done right. The lady Holly who was over it in my opinion very much dismissed me she would refer to me as hey girl hey honey I have a name my parents gave it to me it's Vivian or Miss Vivian she never did that until my opinion that's disrespectful I didn't do that to her there. There was some additional work that I was going to have done but not now and I would not recommend to anybody and my soffit that they replaced still leaked I don't know if they didn't put the metal back they also took my 12 to 14 ft gutter away and Holly's been promising that she would bring it back I haven't seen it and or heard from her I am totally totally unhappy with your company I was not treated right with the soffits leaking that means the porch is still getting wet and
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$1,680
Randy M.
07/2024
roofing
+ -1 moreThe work and set up went flawlessly. Friendly and overall good to work with.
Description of Work: Roofing
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,800
Gary S.
07/2024
roofing
+ -1 moreMost important as far as timing, job was finished as promised.
Description of Work: Roofing
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$5,600
Charles K.
04/2024
roofing
+ -1 moreI have a shed whose roof was in bad shape and they were able to replace it with a complete new roof (sheathing, fascia, soffits and shingles) and it looks great. And they did it in just one day. They were very professional and a pleasure to work with.
Description of Work: Total roof replacement
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$3,200
Rodney L.
04/2024
roofing
+ -1 moreVery hard working and Professional. Worked through misting rain showers to complete the roof today. Would recommend them for your roofing job!
Description of Work: Re Roof
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$16,000
Mary M.
03/2024
roofing
+ -1 moreVery well, extremely prompt. Everything I was promised was done at a great price. They told me they would be there on Monday and they were, they told me it would take 1 to 2 days and it was less than two days. The roof looks great, I was very impressed how hard the crew worked. I have not one complaint. I would recommend this company very highly and I would use them again.
Description of Work: Roofing
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Samantha M.
02/2024
roofing
+ -1 moreExcellent work and great staff. Would recommend!
Description of Work: Roofing
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Cyndi T.
02/2024
roofing
+ -1 moreHolly expedited my quote and the new roof was quickly completed. Especially notable was the additional work needed underneath the old roof, and the speed at which the crew did the extra labor and obtained more materials. I was grateful AvilaNelson roofing was able to fit in my job fast because I had leaks which were getting worse. They were very easy to work with, the crew was professional, and all debris removed when they were done.
Description of Work: Roofing
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$8,000
Chris B.
02/2024
roofing
+ -1 moreVery responsive and polite. The work was completed sooner than expected and even better than I had hoped for. I would highly recommend
Description of Work: Roofing
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Rosana L.
02/2024
roofing
+ -1 moreAvilaNelson Restoration went above and beyond my expectations. The replacement of my roof was completed on the same day! Couldn’t have asked for a better crew. I would definitely recommend them, 100%.
Description of Work: Full Roof Replacement
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Cinthya B.
02/2024
roofing
+ -1 moreOUTSTANDING job. Very reasonable price. The crew was knowledgeable and professional. They arrived on time, worked in a timely manner and cleaned up as they worked. I'd highly recommend them to EVERYONE
Description of Work: Roofing
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Kim W.
02/2024
roofing
+ -1 moreAlex and Holly and crew were professional and the pricing was affordable and reasonable. Im very happy with the work they did and would recommend them to family and friends for future projects.
Description of Work: House Reroof
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Laken H.
02/2024
roofing
+ -1 moreHighly recommend! Excellent service and affordable. We had a leak in our roof and it was fixed in a timely manner. Customer service was great. I would definitely hire again!
Description of Work: Roofing
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Response from AvilaNelson Restoration
Contact information
Surrounding Areas, Piney Flats, TN 37694
Service hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
9:00 AM - 5:00 PMLicensing
Licensed*
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing
FAQ
AvilaNelson Restoration is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
AvilaNelson Restoration accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, AvilaNelson Restoration offers free project estimates.
Yes, AvilaNelson Restoration offers eco-friendly accreditations.
No, AvilaNelson Restoration does not offer a senior discount.
Yes, AvilaNelson Restoration offers emergency services.
Yes, AvilaNelson Restoration offers warranties.
AvilaNelson Restoration offers the following services: Operator has been in roofing for 15 years along with college at MSU Mankato MN for Construction Management. Holly was previously an installer now she sales jobs and runs crews with Alex. Jose is an expert in translation so there will be no language barriers.
Gutters
Contact information
Surrounding Areas, Piney Flats, TN 37694
Service hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
9:00 AM - 5:00 PM