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Linda's CrystalKleen LLC

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

Linda's Crystal Kleen LLC is family owned and operated with over 20 years of experience in the cleaning business. It is our guarantee to provide a cleaning service that caters to the customer. Whatever your need is we can help. Offering weekly or bi weekly cleaning, deep cleaning services, move in or move out cleaning, and construction or party clean up. We are looking forward to your call.

Business highlights

33 years of trusted experience

Services we offer

Residential cleaning, Commercial cleaning,office buildings, construction cleaning,rental properties, wax and strip floors,window cleaning

Services we don't offer

no window cleaning over 30 ft and no laundry services

Amenities

Free Estimates
Yes
Senior Discount

15%



Accepted payment methods

Check
MasterCard
Visa

Reviews

4.935 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 35 reviews

Chandra M.
11/2020
5.0
house cleaning
  + -1 more
Linda did a great job! Excellent communication before and during the job, including sending photos while working, and she went above and beyond to help out with some small items outside the scope of work such as bringing in a package for us. Would recommend and would hire again.
Description of Work: Move-in clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Linda's CrystalKleen LLC
Thank you Miss [Member Name Removed] Your new house is awesome Looking forward to taking care of your regular cleaning needs

Vahan J.
08/2019
5.0
house cleaning
  + -1 more
Couldnt have asked for anything more out of an awesome crew!
Description of Work: Whole House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bruce M.
02/2019
5.0
house cleaning, window cleaning
  + 0 more
Dave and Cody did a great job. They were very thorough and did more than I expected. I highly recommend them and will use them again for all my future needs
Description of Work: Window washers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Kenzi M.
09/2018
1.0
house cleaning
  + -1 more
I have never been so disappointed with a company's customer service. I hired Linda twice before this. The first time she cleaned my house was immaculate. No stone was left unturned. The second time she cleaned it was just okay. Some things were over looked and didn't quite stand up to the cleaning from the first time. We decided to use this service again to clean our house before it was listed. We requested a deep cleaning. The girls were at our house for about five hours "cleaning". In reference to the "cleaning" several surfaces were not even touched. There were place son the floor where there was visible dust piles. They cleaned some, but definitely no where near the standard they had set for themselves during our first experience. That's not even the worst part. My boyfriend came home to our custom glass shower door propped against the wall. He sent me pictures while I was at work and I frantically called Linda to ask what on earth had happened to the door. Our house was being listed the very next day and I called her expecting a resolution. She insisted that sometimes customers doors come off when they are being cleaned you just pop them back on. I got off the phone and called my boyfriend who told me that the screws were hanging out of the door. Linda continued to call me five more times in the next hour not to make sure everything got worked out with the door, but because my credit card company had marked her change as fraudulent and declined it. I texted her saying I was at work and would have to call her back after i got off. I called her a little bit after I got off work - she answered the phone by saying "Thought you couldn't be on the phone at work" in a horribly rude tone. She continued to fuss at me not once even apologizing and insisted that my door was quote "cheap and faulty" and about mid way through the conversation I had to ask her to lower her voice so we could talk about this like adults. She continued to tell me how long her girls worked on my house and even called my house "a filthy mess". I had in fact hired cleaners because my house was dirty so I am not sure why she needed to inform me of this. I told her we were having someone come out and look at the door that afternoon and I would call her back once the damages had been assessed. I got home to look at the door and the screws were actually ripped out of the metal. It looks as if someone was sitting on the ground and used the door handle to yank theirself up. She then proceeded to text my boyfriend continuously saying he needed to pay for the cleaning until he finally sent her a picture of the invoice from the repair man who fixed the door. over $500 in damages. That was on Thursday (4 days ago) and she hasn't contacted us since then. This woman has no sense of customer service - she never once apologized for her girls damaging our door and never took any responsibility, but instead blamed it on us for purchasing a "faulty cheap door". The door was around $1000 and was professionally installed and had worked perfectly fine for 2 years. I know for a fact her girls broke the door and I think the way she treats people is horrible. I would not suggest doing business with this person.
Description of Work: Deep Cleaning to sell house

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$200

Response from Linda's CrystalKleen LLC
Linda's Crystal Kleen has cleaned for Kenzis twice before this clean, never had a complaint But have always had a issues with payment,the first clean she didn't answer her phone for 3days , finally she called said she was out of town town and gave me a credit card number This last clean, one of my girls were cleaning glass shower door it came off,my girls took pictures of the door,and contacted me, Kenzie's boy friend came back to let the girls back into the house (one left her phone in the house when they were leaving)they showed him the shower door,(at that time the frame on the shower was not bent or broken)door screws came loose that's why door came off)he called me shortly after the girls left,stating that he re hung the door and he didn't see a problem with it,he gave me a credit card for the cleaning (after he disputed the time the girls were there so I agreed to take$50off the total,ran card it was declined,, called him back ,he said the card was flagged for fraud to run it again the nxt morning,it was declined again, Kenzie calls shortly after that yelling about the shower door, that her boy friend had to drill 2more holes in the door to hang it himself I told her that I would send my husband the next morning to look at the door,and if he could not fix it, would call someone to repair it, I get a text with pictures (after boy friend hung door)of the frame bent up,,he said that the door would not open (guess he hung it wrong bent the frame)he was calling a repair man (M,,,,Justice repairs)and txt me the invoice for$503.22 Wants payment (and just for the record his card was declined again early that morning,ran it like he said to do about 6am nxt morning) Then he complained about a couple of things that was missed for the cleaning,top of the fridge,1 lite fixture,and a window sill I called the repair company that morning,3times and left messages for them to give me a call ,so I could ask them about the repair,, still no response from them And haven't heard any more from Kenzie or boy friend till now on this review, I believe that the boy friend should not of tried to hang the door,I believe due to him hanging the door he caused the damage to the frame. I have been in business for almost 30years,,I take care of my customers,I guarantee my services We do everything we can to please the customer And just for the record I have contacted my attorney,,

Cindy H.
12/2017
5.0
house cleaning
  + -1 more
Linda was great! Punctual and professional. Did a great cleaning job. Would definitely use again.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sheri M.
10/2017
5.0
house cleaning
  + -1 more
They were prompt, courteous & professional.
Description of Work: Clean house longer ready to sell it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lona G.
10/2017
5.0
house cleaning
  + -1 more
She does a great job. She is very trustworthy and shows up when she says she will or if there is a change she is good to let me know early. She does a good job at detail cleaning as well.
Description of Work: She cleans my house every 2 weeks and does a great job! She does a general house clean which includes dusting, vacuum and mopping, and cleaning bathrooms and kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Susan S.
10/2017
5.0
house cleaning
  + -1 more
They had a challenge, but they did a great job!
Description of Work: Thorough cleaning of rental house so as to list for sale.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lee A.
09/2017
5.0
house cleaning
  + -1 more
Cleaners arrived on time and did a really good job. Would hire again.
Description of Work: Deep Clean House

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Diane B.
09/2017
5.0
house cleaning
  + -1 more
Great! On time and did a super job.
Description of Work: Wonderful team of people! They promptly responded to my request and scheduled an appointment. They did a great job at a fair price. I will use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Joe F.
09/2017
5.0
house cleaning
  + -1 more
great job very nice people got here on date and on time
Description of Work: deep cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

carol D.
09/2017
5.0
house cleaning
  + -1 more
Very well. Team was very nice and worked very hard. Good job!
Description of Work: Deep cleaning of my house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donald R.
08/2017
5.0
house cleaning
  + -1 more
They cleaned everything and it looks incredible! Very nice people to work with. Very prompt.
Description of Work: Need to get a house clean to sell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jean E.
07/2017
5.0
house cleaning
  + -1 more
We tried Linda when we were looking for a regular cleaner. She and Amy did a great job so we hired them for continued cleaning. They are very nice, efficient, speak English so we can communicate and are here when they say they will be here. They also work with us when we are expecting house guests and need a change in the schedule. Flexibility is important for us. We have been using them for quite awhile now and recommend them whenever someone is looking for house cleaning assistance.
Description of Work: Complete house cleaning on a regular basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas M.
07/2017
5.0
house cleaning, window cleaning, floor cleaning
  + 1 more
Very well and excellent cleaning. Dependable and accommodating. Will use this service for routine cleaning. Very pleased.
Description of Work: Needed a deep clean before moving into a new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angela F.
04/2017
5.0
house cleaning
  + -1 more
Very well. I would highly recommend the service
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Angie L.
04/2017
5.0
house cleaning
  + -1 more
Awesome! Nothing was left untouched. Wonderful job cleaning. We have used other cleaning crews in the past and were usually disappointed. We will use her again when these tenants move out.
Description of Work: She cleaned, literally top to bottom, a condo we rent out. Very reasonably priced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Crystal Q.
03/2017
5.0
house cleaning
  + -1 more
Great, all the areas we requested to be cleaned were done satisfactory.
Description of Work: Deep cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William E.
02/2017
5.0
house cleaning
  + -1 more
Linda and Amy were EXCELLENT and did a great job the first time they cleaned (1/11/17), so we hired them on a regular basis. We had planned to have them in every other week, however, they said since there were only two of us and we did not make a mess we could have a monthly clean and save us some money that way! We appreciated their honesty. They are personable and friendly and work very hard, but very efficiently. They listened to what we needed and got to work. I am especially critical of the kitchen and they were meticulous in getting everything I mentioned. I am thrilled to have a team that is so good and speaks English so they understand me and help me get what I want. I would love to clean my own home, but I am disabled and unable to do much of anything now. They take pride in their work as if they were cleaning their own home. They are a pleasure to have in our home. We hope to have them continue for a long time, as they are so much better than any others we have had in the past. They even pointed out why we were unhappy with the look of our floors and are fixing them. Awesome! Thank you, Linda and Amy.
Description of Work: Ongoing Regular Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jamie K.
01/2017
5.0
house cleaning
  + -1 more
Linda & her gal, Amy did a great job. I was scheduled to have my house cleaned in November, however, Linda experienced an awful tragedy the day before, her home burned down. Obvisouly the house cleaning could wait, her & her families lives changed forever after loosing everything. Jan. 11 is when the cleaning took place & it was worth the wait! I hired Linda to clean my house on a regular basis, I like her & the job they did!
Description of Work: I bought the deep cleaning package for my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Brian M.
01/2017
4.0
house cleaning
  + -1 more
Super nice and punctual. Cleaned very well the things that were cleaned. They locked the house when they left. No worries.
Description of Work: Deep clean for 199 special. Everything that was done was excellent. I was expecting shelves in medicine cabinet to be clean. I was expecting shelves in fridge to be clean. Maybe my expectations were too high.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$199

Michael C.
12/2016
5.0
house cleaning
  + -1 more
This was a $199 big deal purchase. They were good. They came in and did the job and they were very friendly and asked questions. We had them do stuff including tearing apart the refrigerator. They were good and I don't think they did anything extra. There were, like, no issues.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199.99

Penny B.
11/2016
5.0
house cleaning, floor cleaning
  + 0 more
They were excellent. Arrived on time, established what I wanted done and went straight to work. The house looked great and they were very friendly, but professional.
Description of Work: Thorough cleaning of house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Megan N.
11/2016
5.0
house cleaning
  + -1 more
Great. Linda is very professional, prompt and worked extremely well with helping me schedule house cleanings for my mother from a distance. Her prices are competitive yet affordable. We plan to hire her again.
Description of Work: Full house-cleaning service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heather P.
11/2016
5.0
house cleaning, window cleaning
  + 0 more
Very well! Linda is always on time and very professional. She cleaned every nook and cranny and is willing to listen to what you want or like. Very pleased with her service.
Description of Work: Needed our cabin cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

3305 Leonard Huskey Ln, PIGEON FORGE, TN 37863


Service hours

Sunday:
6:00 AM - 6:00 PM
Monday:
5:00 AM - 6:00 PM
Tuesday:
5:00 AM - 6:00 PM
Wednesday:
5:00 AM - 6:00 PM
Thursday:
5:00 AM - 6:00 PM
Friday:
5:00 AM - 6:00 PM
Saturday:
6:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Apartments,
Hauling

FAQ

Linda's CrystalKleen LLC is currently rated 4.9 overall out of 5.

Sunday: 6:00 AM - 6:00 PM

Monday: 5:00 AM - 6:00 PM

Tuesday: 5:00 AM - 6:00 PM

Wednesday: 5:00 AM - 6:00 PM

Thursday: 5:00 AM - 6:00 PM

Friday: 5:00 AM - 6:00 PM

Saturday: 6:00 AM - 6:00 PM

Linda's CrystalKleen LLC accepts the following forms of payment: Check,MasterCard,Visa
Yes, Linda's CrystalKleen LLC offers free project estimates.
Yes, Linda's CrystalKleen LLC offers eco-friendly accreditations.
No, Linda's CrystalKleen LLC does not offer a senior discount.
No, Linda's CrystalKleen LLC does not offer emergency services.
No, Linda's CrystalKleen LLC does not offer warranties.
Linda's CrystalKleen LLC offers the following services: Residential cleaning, Commercial cleaning,office buildings, construction cleaning,rental properties, wax and strip floors,window cleaning
no window cleaning over 30 ft and no laundry services

Contact information

3305 Leonard Huskey Ln, PIGEON FORGE, TN 37863


Service hours

Sunday:
6:00 AM - 6:00 PM
Monday:
5:00 AM - 6:00 PM
Tuesday:
5:00 AM - 6:00 PM
Wednesday:
5:00 AM - 6:00 PM
Thursday:
5:00 AM - 6:00 PM
Friday:
5:00 AM - 6:00 PM
Saturday:
6:00 AM - 6:00 PM