Radiant Roofing & Exteriors

Roofing, Gutters, Unfinished Carpentry,

About us

Serving Chattanooga and north Georgia area for 31 years. Give us a call! Your Exterior Home Improvement Specialists Angie's List Quality Service Award A+ rating with BBB Locally owned and operated. Want quality and reliability? In this economy we know you need to find the best for a reasonable price. With Radiant Roofing & Exteriors, not only will you find trusted and reliable service, but we give you the best value return for your home improvement dollar. You may have seen our Radiant Roofing signs in yards around the Chattanooga metro area as we make your neighborhood home exteriors shine. How about getting to know us personally? We want you to feel confident in your choices and we will work to meet your needs any way we can. Call Neil for a free estimate and more info on all our exterior Radiant Roofing & Exterior services. Award winning. We appreciate you looking us up, please call us directly for best response and provide details specific to your location and type of project. Radiant Roofing & Exteriors Now celebrating 30 years of service thank you for allowing us to be of service in improving and maintaining your home! We appreciate and enjoy making your home look great and more comfortable. We only offer gutter replacement - not repair. For window replacement our minimum number is 4 openings. We look forward to helping you with making your home improvements. We decks and porches. Kindly contact us @ 423 396 2040 have a blessed day.

Business highlights

35 years of trusted experience

Services we offer

Roofing, Vinyl Siding Only, Windows, Decks, Porches, & Gutters.

Services we don't offer

I do not do stucco work, plaster or stow siding or gutter repairs.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%



Accepted payment methods

MasterCard
Visa

Photos of past projects

Reviews

4.8116 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
4%
3
3%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 76-116 of 116 reviews

James W.
11/2012
5.0
roofing
  + -1 more
I am still waiting for the insurance adjuster to come out before Radiant could continue, but they came out and did the inspection. They didn't charge for the minor repair, which I was very pleased with. They are very good and very responsive. They are very quick. They quoted around $5900 for the work.
Description of Work: Radiant Roofing & Remodeling came out and did an inspection. They gave an estimate for the roof replacement. Their team member who lives in my neighborhood came out and did a minor repair on my roof.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Monica P.
11/2012
5.0
roofing
  + -1 more
Overall a smooth easy experience. Neil Schmidt put the last roof on this house over 18 years ago, so we already knew that his company did quality work. The workers arrived early around 8 am and worked until completed. It was a long day, but there was some wood that needed to be replaced, which took extra time. These were all hard working men, working continuously except for a short lunch break. They were courteous of the homeowner, and one was cleaning up the debris as the other work was ongoing. Very Happy with our new roof!
Description of Work: New Roofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,900

Barbara S.
11/2012
5.0
gutter repair, roofing, siding, contractors
  + 2 more
My home is mostly brick, but has a lot of trim areas (eaves, soffits, porch columns, etc.) that were constantly in need of painting. After getting estimates from several companies, I decided to go with Radiant Roofing and Siding to put siding on all areas that need painting. I also wanted new shutters and new porch columns and my house was in desperate need of new gutters. When I was getting an estimate on the siding from Radiant Roofing, Mr. Schmidt informed me that they could also put on the gutters for me. The work began with a crew who put up the siding, columns and shutters. They arrived promptly at 7:30 in the morning and worked until mid to late afternoon. They were as quiet as is possible with the type of work they were doing. I work from home and am on a large number of conference calls, so it was much appreciated when they kept the noise to a minimum. This work took a full week to complete and the crew chief checked with me periodically to be sure I was pleased with the progress. Once this crew completed their portion of the work, there was a separate crew who handled putting in the new gutters. This crew was also professional and completed their work in about 2 hours. It was an extremely windy afternoon and I was amazed at how quickly and professionally they completed the job. The final cost was almost exactly the amount of the original estimate, with the only extra costs being for upgrades that I requested. I couldn't be more pleased with the work done and with the look of my home. GREAT JOB!!!
Description of Work: Radiant Roofing put on my new roof several months ago and did such a great job that I called them for the siding, shutters, columns and gutter work that I needed. They did a fabulous job on all areas of the house. The work crews were professional and punctual. They were very courteous and answered all my questions and made sure that I was happy with their work throughout the process. The work was done over a period of most of a week, with a minimal amount of disruption. I have had numerous compliments from neighbors and friends! I have a mostly brick house, but now, thanks to Radiant Roofing and Siding, I have no areas which need to be repainted every few years! I love my "new" house!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Radiant Roofing & Exteriors
Thank you so much for your kind and detailed comments. We really enjoy making a person's house look brand new with any or all of the services we provide - roofing, siding, gutters, windows, porches and enclosed patios. It's nice that you like the new style of shutters better. We enjoyed working with you as well and appreciate you selecting us to do the work for you. Can we say, 'great job' for being a great customer too? Thanks again, from the whole Radiant Roofing & Siding team.

Ashley S.
10/2012
5.0
roofing
  + -1 more
Estimate was accurate. Work was done well and very efficiently. Thorough clean up after. Would definitely use again.
Description of Work: Replaced our roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Radiant Roofing & Exteriors
It was nice meeting you and having you as a customer. We enjoyed doing business with you too and hope to be there for you in the future.

Kerry B.
10/2012
5.0
roofing
  + -1 more
Neil helped me get through a new experience with contractors. He walked me through each step as it happened. Because of this, It was easier for me to get through the process. The work on my roof was done quickly and professionally. I was very happy with the quality of the work.
Description of Work: The tiles on my roof were replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Radiant Roofing & Exteriors
I understand that you've been in your first house less than 10 years and never had to replace a roof before. It's enjoyable for us to help homeowners in the process by giving advice in selecting what shingle color and style for the house. We're glad that you really like the value-increasing upgrade and the improved look of your home. Customers like you who are open-minded make our work a wonderful creative experience.

Nancy S.
10/2012
5.0
decks, roofing
  + 0 more
I never got around to comparing it with anybody else so I do not know if the estimate is fair or not but that was pretty much what I was expecting.
Description of Work: Radiant Roofing & Remodeling gave us an estimate for roofing and deck services.

Rating CategoryRating out of 5
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Hollis E.
10/2012
2.0
roofing
  + -1 more
Didnt want to do my project because it was too small a project. I needed my facia done because my roofer didnt complete the job. I am in a bad situation and he recommended handyman on call etc... I was looking for a little more empathy.
Description of Work: Didnt want to do my project because it was too small a project. I needed my facia done because my roofer didnt complete the job.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0


Response from Radiant Roofing & Exteriors
I understand your inconvenience, I'm sorry your roofer did not do his job to the utmost. We have a lot of requests for various home repairs and are not able to be all things to all people. The reason I recommended a handyman, they specialize in your type of home repair and that's why they are in business. Since we don't specialize in addressing the particular situation such as you have, we try to help by recommending < AndyOnCall.com > in Chattanooga their number is (423) 242-0401.

Martha D.
10/2012
5.0
roofing
  + -1 more
Radiant Roofing & Remodeling were just wonderful. We had a tornado in March and they came and attached the roofs and we didn’t have any more leakage. They cleaned up everything after work. They even went over the ground and picked up the extra screws they dropped. It was a very positive experience. Excellent job and well worth the efforts. They were courteous and timely also and got the job finished in no time. And the nice thing about them was that they would call back later and ask if we were happy with it. If we are not happy they will come back and fix whatever problem was there even if it is a month later. I would highly recommend them and give them ‘A’s across the board. I would definitely use them again in the future.
Description of Work: We have used Radiant Roofing & Remodeling. They replaced the damaged roofs after we had a tornado here in March.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,500

Response from Radiant Roofing & Exteriors
Thank you for your kind comments and recommending us! We enjoyed working with you too. And it sounds as if you were happy with the upgrade to your roof from the flat three tab shingle to a dimensional 30 year shingle. It really enhances the look of the house doesn't it? As we say at Radiant, we love to help make your home exterior shine.

Mark H.
10/2012
2.0
roofing
  + -1 more
Nevr showed up or called to reschedule.
Description of Work: Called and scheduled an appointment for an estimate. Called back a week later, and it was like I had never talked to him the first time. Took all my information again, rescheduled the appointment, and again a no show. Do not seem to be interested in roofing jobs that are not insurance jobs....

Rating CategoryRating out of 5
responsiveness
2.0


Response from Radiant Roofing & Exteriors
Sorry for the miscommunication! If I neglected to tell you that I was leaving town for several days, then that was my bad. When I contacted you after returning, I did need a memory refresh. I thought I had mentioned to you that I was going to be out of town several days and did not schedule coming out, but I would get back to you. In my recollection I didn't state a specific day or time. When I returned and called you again to follow up you informed me that you had several estimates already and indicated that one of them was willing to accept the insurance bid less your deductible. I mentioned to you that I most likely would be above the insurance quote because of the deductible and therefore I assumed, given that you had several estimates and another was willing to do it for the insurance amount, that you would select them. Thanks again for your interest.

Dale S.
10/2012
5.0
roofing, siding
  + 0 more
These services were provided quite sometime ago. There were no major issues. I would not have used them more than once if there had been any significant problems.
Description of Work: I have used Radiant Roofing twice for roof replacement on my house. The first time was between 15 and 20 years ago. The most recent was 10 years ago due to hail damage. I used them to install vinyl siding on my house about 15 years ago. I also used them for a replacement roof on my mother's house about 15 years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Radiant Roofing & Exteriors
Nice to here from our longtime customer! We've enjoyed working in your neighborhood, for you, and many of your neighbors, all whom are quality people like yourself. I've often thought of purchasing a home in the Holly Hills subdivision. We strive to do the best humanly possible, this is why we've been around as long as we have. Thank you for also mentioning the vinyl siding project. Because our name is Radiant Roofing, people associate us with roofing and forget we do vinyl siding as well. Our favorite projects are when we do a total home exterior - siding, windows, decks and gutters, because we love to make a home look like it's brand new.

Bette S.
09/2012
4.0
roofing
  + -1 more
Neil Schmidt came out when the Insurance adjuster was here and was helpful to show them where the damage was and speak with them about getting the roof repaired. Radiant Roofing crew came as soon as it was daylight and worked until sundown in very hot weather. They almost finished in one day and had a little left for the second day. I was very pleased with their work.
Description of Work: I had my roof replaced with upgraded shingles

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$900

Response from Radiant Roofing & Exteriors
I'm glad that I was able to do this job for you and that we were able to find enough damage where insurance coverage was possible. Thank you for your nice written comments, and we appreciate doing business with you. Hope you feel it was a blessing to improve the look of the house with the newer design of shingle. Thanks for referring us to friends and family.

x X.
09/2012
5.0
gutter repair, roofing
  + 0 more
These guys are an efficient machine. Courteous to the homeowner. Didn't leave a a mess.
Description of Work: Replaced roof and gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Aaron M.
08/2012
5.0
roofing
  + -1 more
From the very start, Radiant Roofing was the most attentive company we had the pleasure to work with. The owner, Neil, did the proper follow-ups that one would expect from start to finish. His work crew delivered exceptional customer service as well. From the time they showed up to the completion of the job, the drive, determination, and dedication to do a good job was displayed. They took the time to make sure everything was to our expectations, from the replacement of the roof to the cleaning up after the work was complete. Throughout the whole process, it was a pleasure to work with Neil and his team. Based off my experience, I would use them again and recommend their services to others. It is nice to know that I/we have a local company that is dedicated to delivering quality service.
Description of Work: Due to storm damage, we had to have our roof replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Response from Radiant Roofing & Exteriors
Thank you, we enjoyed working with you as well. We appreciate your kind words and your effort at trying to get back with us when we were too busy to be able to immediately speak with you. At Radiant we are glad to assist, or guide, our customers through the insurance claim process; it was nice that you were cooperative and patient along that journey. The final results are a long term value and benefit in making your home exterior shine. As your 'one-stop-shop' you can depend on for exceptional quality and service with a personal touch, we also look forward to helping you with gutters, siding, windows, decks or porches. Thank you again for choosing Radiant Roofing and Remodeling!

William M.
08/2012
5.0
chimney repair, roofing
  + 0 more
Very easy to deal with. Responds well. Came to house and after inspection gave his estimate, which was accurate except for unexpected repairs. Completed work in one day. I wish they had replaced some of the heavy items that they moved, but no big deal. Overall, a good job.
Description of Work: Replaced roof and vents and repaired area around the chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,110.5

Response from Radiant Roofing & Exteriors
Thank you Member. Our team appreciates how easy you are to work with too. I hope you are enjoying the new look of that 30 yr dimensional shingle. They have a higher wind resistance, a longer life, and last but not least, they look better. I think you made a wise decision and I'm glad the color worked out well. Keep in touch with us for any of your home exterior needs. We are here to help you, Neil Schmidt

Kimberley S.
08/2012
5.0
roofing
  + -1 more
They are very prompt on giving me an estimate and their prices are very reasonable.
Description of Work: We are using Radiant Roofing & Remodeling now for re-roofing a duplex and replacing all of the dents and shingle roofs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,700

Barbara S.
08/2012
5.0
roofing
  + -1 more
I highly recommend Radiant Roofing and Remodeling. The estimate was exact and very reasonable. The workers were very prompt, professional and did a great job. They began work promptly at 7am and had completed the entire job by 3 that afternoon. I am highly satisfied with their work.
Description of Work: Installed new roof and vents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,100

Response from Radiant Roofing & Exteriors
It was a pleasure doing business with you, Member. Thank you for choosing us. It was very considerate of you to give each the men on our crew a tip; it meant much more to them than just the money. We are here to help you with your exterior home improvement needs anytime. Neil Schmidt

Cathy D.
07/2012
5.0
roofing
  + -1 more
They arrived very early 7 a.m. Worked hard all day. Finished by 7p.m. Would have finished earlier but were delayed by rain.
Description of Work: Replaced some rotten wood. They were very professional. Did a great cleanup. They covered all the flowers and Shrubs. Did a great job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,100

Response from Radiant Roofing & Exteriors
Hello Member, It was a pleasure to help you with your roof. Thank you for your interest and support of local businesses. Member, we appreciate your graciousness and the opportunity to be of service to you. We are glad to help you anytime and look forward to being of service to you again, Neil Schmidt

Kimberley S.
07/2012
5.0
roofing
  + -1 more
The jobs were all done quickly and professionally.
Description of Work: Radiant placed new roofs on 3 of our rental properties and also on our personal home. They were very efficient and professional. They are always careful to clean up thoroughly after each job, and any items that needed further attention were handled quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from Radiant Roofing & Exteriors
Thanks for allowing us to be of service to you; we are always glad to help you with your needs. It's nice doing business with you and we look forward to assisting you on any other projects.

Lynn D.
06/2012
5.0
roofing
  + -1 more
I called Neil last week to give me an evaluation of our roof after we have some golfball sized hail hit our house. He said he would be out the next week. He called this morning to say he hadn't forgot and would be by today. He was running a bit late, but did call to tell me so...and that was fine. He checked the roof and didn't see anything that warranted work. I asked him to explain what he saw and he asked me if I wanted to go up on the roof - I did, because I wanted to see what he was talking about and to show him some areas of concern which he then explained and said I really had nothing to worry about (hey, I'd rather someone tell me the truth, than make a quick buck off of me). Anyway, it was a good experience, I learned something and it only cost me $25.00 for the visit...a heck of alot cheaper than a new roof!!
Description of Work: Roof evaluation from hail damage.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Mitchell S.
06/2012
5.0
roofing
  + -1 more
Was very pleased with their work, had one concern and they came out the next day and remedied with no questions asked. Workers were friendly and respectful. Would definitely use again!
Description of Work: Had complete roof replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

Response from Radiant Roofing & Exteriors
It was good working with you. I hope the new roof will help sell your house faster. I know you are pleased that you were able to get your roof covered by insurance claim.

Bill H.
03/2012
5.0
roofing
  + -1 more
Started and finished the job on the day promised. Crew worked hard all day and they were friendly. Crew boss explained the need for replacing flashing. Salesman gave us a small sample board to choose shingles from. He also told us who his supplier was and we were able to visit them and see samples on full sized shingles, which made it much easier to select a color and weight. We selected them because they were the lowest of the quotes we had and they had an excellent rating on Angie's List.
Description of Work: Replaced roof tiles and flashing and installed ridge vents. Inspected wood to determine if anything underneath the shingles needed replacing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Radiant Roofing & Exteriors
Hope you find that the new ridge vents are helping to lower your utility bill and that your move from CA to TN has been a good one.

Donald S.
02/2012
5.0
roofing, contractors
  + 0 more
I really liked that they were really quick and prompt. They were able to come the week after I called. The people were very fast. They finished the entire job in a day and a half. They cleaned up everything very, very well. They took away at least 2 layers of roofing. They had to repair some underlying boards that were damaged.
Description of Work: The replaced the entire roof and put a new vent system in across the top and along the edge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,300

Response from Radiant Roofing & Exteriors
Good doing business with you! Hope you are enjoying your new neighborhood. Again, thank you for selecting a local, all-American company.

Audrey B.
01/2012
5.0
roofing
  + -1 more
Neil was very prompt in calling me back and coming to give the estimate. The crew came on time and were very professional, they worked none stop and completed the job the same day. I will definitely recommend them!
Description of Work: damaged roof removed and new one put on. All old materials were cleaned up and hauled away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Radiant Roofing & Exteriors
Thanks for your positive comments. I was glad to assist you with making your insurance claim.

Christina D.
12/2011
5.0
roofing
  + -1 more
I had several not so great experience with various roofers in the Chattanooga area before hiring Radiant Roofing. They were SO great to work with. Very friendly and good pricing for the repair I needed done. I would highly recommend them to anyone that needs roofing done.pu
Description of Work: They repaired a section of roof where a tree branch had punched through after a storm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Radiant Roofing & Exteriors
We are glad we were able to help you with the uncomfortable situation. Sorry you had such a bad experience with other roofing companies. We'll be happy to help you with any further needs.

John S.
09/2011
5.0
roofing
  + -1 more
Radiant Roofing promptly returned my phone call and arranged to meet me at the house that same day. I had asked for an estimate on a new roof, but they checked it out and assured me the roof is in good condition. I had a small leak near a vent which they fixed. Very pleased!
Description of Work: I had a small leak in an area where two vents were located. They patched around both vents, and also cleaned, checked and tarred a large area around the vents. They were very thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Contact information

4315 Katie Kim Ln, Ooltewah, TN 37363

http://RadiantRoofing.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Unfinished Carpentry,
Siding,
Decks and Porches,
Windows,
Sunrooms and Patio Enclosures

FAQ

Radiant Roofing & Exteriors is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Radiant Roofing & Exteriors accepts the following forms of payment: MasterCard,Visa
Yes, Radiant Roofing & Exteriors offers free project estimates.
Yes, Radiant Roofing & Exteriors offers eco-friendly accreditations.
Yes, Radiant Roofing & Exteriors offers a 0% senior discount.
No, Radiant Roofing & Exteriors does not offer emergency services.
Yes, Radiant Roofing & Exteriors offers warranties.
Radiant Roofing & Exteriors offers the following services: Roofing, Vinyl Siding Only, Windows, Decks, Porches, & Gutters.
I do not do stucco work, plaster or stow siding or gutter repairs.

Contact information

4315 Katie Kim Ln, Ooltewah, TN 37363

http://RadiantRoofing.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM