I called the service and Greg, the owner arrived within an hour. After some troubleshooting, he identified the cause of the problem - an issue with the signal wire to the unit. After replacing the wire for another, the unit responded correctly. Greg ensured the unit was responding as expected by cycling the furnace off and on several times. There was no charge as the unit is under a service warranty.
Description of Work: Our furnace heat exchanger needed to be replaced due to age. The day after it was replaced, the unit was not responding by the thermostat for heat.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ken D.
01/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Warranty service call on refrigerator thru AHS. Excellent choice. Overall experience great. On time, courteous, professional. Definitely a good company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Scott W.
06/2014
5.0
heating & air conditioning/hvac
 + -1 more
Greg, the owner, is always very thorough and complete in his work. He makes you feel very comfortable both with his work and the price's for his work. He is beyond fair. Greg has come to our house at all hours, as needed, with no complaint and performed the work professionally and always asks to be called if something doesn't work right. He is fantastic!
Description of Work: A complete tune up of our heating and air units.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Janet F.
05/2014
5.0
heating & air conditioning/hvac
 + -1 more
Arrived on time and was very professional and courteous. Fixed our leaky ac tubing which was clogged. Price wise cost 65.00 and we were very pleased. Would certainly use again.
Description of Work: cleaned leaky air conditioning tubing and replaced. Stopped leakage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Ed A.
05/2013
5.0
heating & air conditioning/hvac
 + -1 more
They were very nice and they came out late at night in the rain. I have a home warranty company that I paid the $60. to. I would highly recommend them. They are honest and hardworking people.
Description of Work: They replaced the entire condenser unit in the attic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Brad P.
05/2013
5.0
small appliance repair, heating & air conditioning/hvac
 + 0 more
we have used masters for appliance and heating and air repair for the past 5 years.greg is very knowledgeable,professional and honest.we have always been well pleased with masters.
Description of Work: general appliance repair including washing machines,dryers,ovens, microwave ovens and heat pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marilyn M.
03/2013
5.0
heating & air conditioning/hvac
 + -1 more
Our heat pump was covered (several inches thick) in ice. Masters Heat and Air quickly diagnosed the need for more freon and a new motor blade.
Description of Work: We purchased a home warranty when buying our home. When we contacted them in regard to a heat pump problem they use Master Heating and Air, therefore we only paid for a service call fee. They were very good at calling to let us know they were coming and if there were any delays.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$60
Matthew D.
05/2012
5.0
heating & air conditioning/hvac, small appliance repair
 + 0 more
I use them for my small appliance repair and my heating and cooling repairs. What I love about them is that they will show up 24 hours a day. They will also show on the weekends. It is hot in the south so I need my AC fixed now if it breaks. They are really honest and explain things to you. They do not try to pressure my to buy anything. They are really honest, care and are friendly.
Description of Work: I used Masters Appliance Heating & Air to clean and fill up my air conditioner with freon. They made sure it was ready to run for the summer and blow out cold air.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Appliance Repair - Small
FAQ
Masters Appliance Heating & Air is currently rated 5 overall out of 5.
No, Masters Appliance Heating & Air does not offer free project estimates.
No, Masters Appliance Heating & Air does not offer eco-friendly accreditations.
No, Masters Appliance Heating & Air does not offer a senior discount.
No, Masters Appliance Heating & Air does not offer emergency services.
No, Masters Appliance Heating & Air does not offer warranties.