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Helton Electrical Co

Electrical, Lighting, Ceiling Fans,

About us

Helton Electrical is a family owned and operated business serving the Chattanooga area for over 16 years. We are licensed and insured in Tennessee, Georgia and Alabama. All of our technicians are full time employees of Helton Electrical Company. No subcontractors are used to perform electrical work. Office hours are from 8:00 a.m. to 4:00 p.m. (Eastern Standard Time)

Business highlights

24 years of trusted experience

Services we offer

Residential & commercial service calls & remodeling. New residential & commercial construction. Industrial service repairs & new installations. Meter center & breaker panel upgrades.

Services we don't offer

Internal appliance repairs. Computer repairs.


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.992 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
2%
3
1%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
5.0
Showing 1-25 of 92 reviews

KOUSHICK C.
04/2017
1.0
electrician
  + -1 more
Very unprofessional, technician had an attitude, he has changed his story several time to the main office Chris, he did not even has a flash light with him--he is a certified electrician??
Description of Work: Fixing outlets.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$151

Response from Helton Electrical Co
We have contacted the customer and settled with them over this review. The customer and certified electrician had personality issues that were resolved. The electrician went in and troubleshot the issue, the customer then started calling him names and saying he was "incompetent" at his job and needed to leave. The electrician corrected the issue, made safe what he was working on and left per the customer request. The customer paid us for the work and we closed out their file.

James G.
10/2016
5.0
electrician, lighting, ceiling fans
  + 1 more
After calling two Craigslist ad electricians who were complete no-shows, we called Helton Electric. They had several good positive reviews on Angie's List. First I talked to Chase, told him what I needed, and he set up a time for Jason to come out to look things over & give us an estimate. We had one previous estimate from another local electrician. Jason told us how Helton would do it and gave us some new ideas to consider. My wife was impressed and we called them back to set up a day to complete the job. Anthony & Casey showed up right on time and began to work. These guys know their stuff! The dining room light was moved, ceiling fans installed, switches & plugs installed by early afternoon. They left no mess, in fact there was no trace of them even being there except the new lights were on and fans blowing! Everyone at Helton Electric Company were very polite & professional. In fact, I think Anthony & Casey deserve a pay raise & an extra week of paid vacation. Highly recommend Helton Electric if you have any need of an electrician.
Description of Work: We wanted ceiling fans, light switches & electrical plugs installed on our back porch. Also needed a dining room hanging chandelier light moved over two feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Lynn M.
04/2016
5.0
electrician
  + -1 more
The electricians were able to respond to my request within two hours of my calling the office. They were polite, professional, prompt and good communicator both about their arrival time and the work they recommended performing. I would highly recommend this company and will certainly use them for my future electrical needs!
Description of Work: My son's bathroom lights and fan mysteriously stopped working. John and his apprentice came and quickly diagnosed the problem as a worn out GFCI in our powder room. They replaced the circuit and then at my request also added an additional outlet outside my garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

James B.
04/2015
5.0
electrician
  + -1 more
Service was excellent. I was contacted quickly after I sent an enquiry message. We set an appointment time for the following week and they arrived right on time. Work to fix my immediate issue went fairly quick. We spent a good amount of time reviewing another project that I plan to do this year. Good review of what would be need and we discussed options.
Description of Work: Sourced a problem with a circuit in house to a bad outlet. Replaced to outlet. Reviewed 2 other projects to provide a quotation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Pat T.
02/2015
5.0
electrician, lighting
  + 0 more
We’ve been really happy with them and have called them for several different things. Scheduling is very easy. The electrician are always very professional. We would call them again if we needed to.
Description of Work: They fixed lights that were flashing and burning out quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard B.
01/2015
5.0
electrician
  + -1 more
Although Helton Electrical could have made a "house call" and billed me accordingly, they took excellent care of me over the phone and solved my dilemma. I almost feel bad I was unable to pay for their advice but will call them every time I have and electrical issue in the future.
Description of Work: Although I am somewhat handy I also have a very healthy respect for Electricity. I found Helton Electrical on Angie's list and call them. After explaining my problem they said they could come out but that I could just as easily take care of it myself. They walked me through what I should do. I am in the process of following their instruction and it makes perfect sense.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles B.
12/2014
5.0
ceiling fans, electrician, outdoor lighting, lighting
  + 2 more
They were fine. The quality of service was good.
Description of Work: I use Helton Electrical. They ran an outside landscaping light and installed an outlet. They installed ceiling fans too.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

William W.
12/2014
5.0
electrician, lighting
  + 0 more
We were in the process of selling the house next door to ours when we discovered that several outlets and lights were not working. After reviewing Angie's List, we called Helton Electric to see if they could send someone to have a look. Since it was 3 days before Christmas, and they would be closed beginning Christmas Eve, we were not surprised when Tim advised that they might not get to us until the following week. Since it was not an emergency, we agreed that would be fine. Fortunately, we received a call from them the next day indicating they could do the work that afternoon. We agreed on a time for them to visit. Chris and Nick arrived promptly at the scheduled time and went right to work trying to locate the problem. Since this was a 30 year old house and all of the wiring was concealed, it took a trip up into the attic and finally under the house to locate the source of the problem (a rodent had chewed through a wire). After locating the problem, they were quick to get the circuit repaired and functional. Chris and Nick were very professional and courteous, and insisted on making sure the job was done correctly. The charge for their time and materials was very reasonable, and we appreciated their quick service. We would not hesitate to use them again or recommend them to others.
Description of Work: Located and repaired an electrical circuit that was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

William C.
12/2014
5.0
electrician
  + -1 more
They responded within an hour or so, quickly diagnosed and replacced a defective wall swoitch
Description of Work: Diagnosed kitchen disposal problem and replaced wall switch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Charles B.
12/2014
5.0
electrician, lighting
  + 0 more
They installed the speaker and light switch where I needed. It is difficult for me to take time off, Helton Electrical worked with me with scheduling an appointment that worked for me in which I didnt have to take time off.
Description of Work: I needed a light switch and speaker moved to a new location on the wall.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Charles B.
09/2014
1.0
electrician, lighting
  + 0 more
I was looking for an electrician so I went to Angie's List and found Helton Electric (highly rated) and it was a joke. The person that answered the phone said that they were busy and someone would have to get back with me. Got a call later in the day and they said they didn't forget about me and someone would call me tomorrow. The next day I did get a call, the gentleman explained that they were very busy and asked what kind of work I was looking to have done. I explained that I was looking for a 50 AMP RV service line to be installed; new basement lighting; and new outlets to include 2 welder outlets installed in the basement. This was on Friday, he said that he might be able to get out to give me an estimate the following Friday, but if not the Monday after that, and that he would call me back to confirm the date/time. Well he never did call back, and needless to say never made either appointment to give me an estimate. I understand that they are busy, and I'm glad they are working, but with customer service like this how did they get busy to start with??
Description of Work: Nothing! Was told that they would call back and they never did.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Helton Electrical Co
The customer contacted us on September 4th. Our estimator called the customer on September 5th. At that point an exact date and time to estimate the job could not be scheduled. There were several other estimates in line ahead of this particular customer. The customer was to be called back once our next available estimating appointment was known. The customers job was on the board to be scheduled and an opening was still not available when the customer posted this review. The customer was aware that we were very busy and the work that he requested could not be started until October. The customer never attempted to contact us with any issue he had concerning our scheduling or timing. We are a small company with 9 employees and make every effort possible to contact and schedule our customers in a timely manner.

Scott K.
07/2014
5.0
electrician, lighting
  + 0 more
Very well. They had to order a special double light switch and remove one light i put in wrong location, and finish circuit for under counter. They recommended the right color lights so it looks normal and is not the weird white or blue color. Jason was really responsive to my calls and understood everything i asked for. The rooms are perfectly lit now, although i wont see the final until i get cabinets in and hook up the under counter LED strips but kitchen is great without them for now.
Description of Work: I'm redoing kitchen so they did the lighting for me. ADDED: 5 can lights, and circuit for under counter light. ALTERED OR MOVED: center light, garbage disposal switch, several light switches, and rerouted several wires in way of new cabinets, and moved outlets to new circuits. GARAGE: added 4 new power circuits 120/240 and added 9 new lights. New breakers in main panel, some adjustments, relabeling.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,120

Terri D.
06/2014
5.0
electrician, lighting
  + 0 more
They have done work for us previously! They have always been punctual and professional. They were quick to find the source of our post light problem! I would recommend them for any electrical needs! The guys have been professional, likable, and willing to come back if needed. I never felt that our needs were a pain to them!
Description of Work: They came out, accessed the problem with the post lights and found that they needed to be waterproofed!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$113

evelyn M.
12/2013
2.0
electrician
  + -1 more
Disappointed because our call was not returned.
Description of Work: I cannot testify to the quality of work performed because my initial phone call was never returned! Very annoying.

Rating CategoryRating out of 5
responsiveness
1.0


Dave G.
11/2013
4.0
electrician
  + -1 more
Install ceiling fixture, troubleshoot several concerns, check for appropriate wiring code items.
Description of Work: I used Helton Electrical Co

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Suzanne H.
11/2013
5.0
electrician, lighting
  + 0 more
Chris and Nick were wonderful to work with. They ended up doing three homes with small electrical needs within a short period of time. My father-in-law was very impressed that they showed up on time and ready to work. We were very impressed by their willingness to look at problems and try to fix them. Thank you Chris and Nick for being willing to use your drills and screw in some extras for me for a small light and a curtain rod. You two went above and beyond and I will recommend that others use Helton Electric and ask for Chris and Nick! . Obviously the pricing was reasonable as I didn't hear anything from him about it being expensive. They had to go to three different home that were miles apart and were willing to do so. Thanks!
Description of Work: Three homes with electrical needs for lighting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Robert P.
10/2013
5.0
ceiling fans, electrician, lighting
  + 1 more
We have used Helton Electric many times. They did quite a bit of work for us at our previous home (a 1950s ranch with some squirrely original wiring); we gutted three bathrooms, and they did all the electrical work for that. They helped us with various other problematic wiring, too; by the time we moved, they had rewired quite a bit of our house.We recently bought a house built in the 1920s, which ended up having some significant wiring issues. Helton Electric did all of the repair work for us before we moved in, and they have helped us out with some odds and ends (hanging light fixtures, switching out the dryer outlet, and fixing my husband's do-it-yourself mistake) since. These guys do great work, and Helton Electric is a well-run company. We have never had a bad experience with them, and the electricians who have been in our home have always been polite and professional. They are timely and reliable, and they are good at explaining problems, options, and comparative cost - and then conscientiously and intelligently taking care of the wiring. A+ - I highly recommend.
Description of Work: Replaced old wiring in an old home, bringing it totally up to code. Put in ceiling fan boxes, removed redundant cable, hung light fixtures, and generally took care of anything dangerous or unsightly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Annette G.
08/2013
5.0
electrician
  + -1 more
It went great. They did everything the way they said they would do it and on time. I had tried other electricians that wouldn't call or show up and Angie's List had Helton Electrical Co. as their number one electrical contractor at the time and it was a breath of fresh air to deal with their professionalism at that time in my life.
Description of Work: They completely rewired my house and parts of the house had the old knob and tube style wiring. They upgraded my service because there were overloaded circuits.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Sandra W.
06/2013
5.0
electrician, lighting
  + 0 more
They were very responsive. They came, and they helped me out. They fixed things up just finely. The guy's helper was very good, and I have not had a big problem with what they have done for me. I would definitely use them again. I just have not needed them for anything recently.
Description of Work: I used Helton Electrical for electrical service. I had to call the guy, because I had some damage and he needed to do some stuff for me and everything so they fixed the lights that I needed to be fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anne Marie S.
06/2013
5.0
electrician, lighting
  + 0 more
They did a complete inspection, diagnostics, and adjustments, and the problem still wasn't completely solved, so they called the power provider, waited till they arrived, then even though the issue was due to the power company, they ensured that the problem was fixed before leaving. They didn't charge for the full time they were there and even gave us an Angie's list discount. Very professional, on time, and caring. Would definitely hire them again!
Description of Work: We had terrible power drain when too many appliances were running caused dimming of lights etc. Asked them to fix.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Alice D.
06/2013
5.0
electrician, lighting
  + 0 more
We were impressed with their combination of friendliness and professionalism.
Description of Work: Helton Electric took down a malfunctioning chandelier and double-checked the circuit box for safety. They waited a few days while we had the chandelier repaired, and called me to follow up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

William S.
05/2013
5.0
electrician
  + -1 more
Located hidden GFI outside. Replaced bad GFI in garage that took out all power but did not trip main box breaker switch. I am engineer and have wired houses. For me to need someone means there was really a problem. These guys were in and out in an hour. Best experience in quite some time.
Description of Work: Trouble with garage circuit and several outside GFIs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Pat T.
05/2013
5.0
electrician, lighting
  + 0 more
We called Helton Electric because they had such high recommendations on Angie's list. We needed several outlets in the near future but were having problems with light switches not working and lights flickering. They came (at the exact time they told us they would come) within one day, and checked and tightened connections. Both of the men were extremely courteous and professional - they'll return to put in the outlets and move the chandelier when we call.
Description of Work: Checked outlets and circuit breaker box, tightened connections, and explained why we were having certain problems and how to fix them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$71

James V.
03/2013
5.0
ceiling fans, electrician, lighting
  + 1 more
I chose Helton Electric due to rating on Angies List and proximity to my house. Overview of this repair: 1. They called the day before to confirm the appointment 2. they arrived at the exact time expected = 7:30AM 3. They fixed all the electrical problems 4. They charged a reasonable rate. How they exceeded my expectations: 1. They called the day before to confirm the appointment : ) 2 When the workers arrived, they worked very quickly and were polite and professional. 3. When they diagnosed the attic fan, they had no problem to leave and get the part and make the repair the same day. Bottom line, I highly recommend their service. I will be using their services in the future again.
Description of Work: - Diagnose and replace Attic Fan and thermo switch - Diagnose and repair/replace outlets in 2 bedrooms that were not working - Repair Laundry room florescent light ballast

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Eric H.
03/2013
5.0
electrician
  + -1 more
Helton is a great company. They were fast, prompt and knowledgeable of what to do and how to do it. They were friendly and provided me with details on what they did and how they did it. I even needed them to schedule around my other project / contractors to get the timing right. They worked with me to see it done at the right time that I needed and everything was perfect. I will use them again for any electrical work that I need in the future!
Description of Work: Electricians rewired my basement room and closet during a waterproofing / re-fame scenario repair. I had them run 2 additional circuits in addition to the rewiring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

PO Box 811, Ooltewah, TN 37363

http://www.heltonelectrical.com

Service hours

Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
TN 00057327
Trade License Locale
State of Tennessee
Trade License Authority
State Of Tennessee
Trade License Expiration
05/31/2017
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Lighting,
Ceiling Fans,
Landscaping - Lighting

FAQ

Helton Electrical Co is currently rated 4.9 overall out of 5.

Monday: 7:30 AM - 4:00 PM

Tuesday: 7:30 AM - 4:00 PM

Wednesday: 7:30 AM - 4:00 PM

Thursday: 7:30 AM - 4:00 PM

Friday: 7:30 AM - 4:00 PM

Helton Electrical Co accepts the following forms of payment: Check,MasterCard,Visa
No, Helton Electrical Co does not offer free project estimates.
No, Helton Electrical Co does not offer eco-friendly accreditations.
No, Helton Electrical Co does not offer a senior discount.
No, Helton Electrical Co does not offer emergency services.
No, Helton Electrical Co does not offer warranties.
Helton Electrical Co offers the following services: Residential & commercial service calls & remodeling. New residential & commercial construction. Industrial service repairs & new installations. Meter center & breaker panel upgrades.
Internal appliance repairs. Computer repairs.

Contact information

PO Box 811, Ooltewah, TN 37363

http://www.heltonelectrical.com

Service hours

Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM