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Willow Ridge Garden Center & Landscaping

Landscaping, Pavers and Hardscaping, Tree Service,

About us

Allow us to help you transform your property into an amazing paradise where you will unwind, relax, and enjoy quality time with family and friends. Professional landscaping seamlessly blends a love of nature, a sense of spirituality, and a return to the basics of our roots. As we work with you to plan your outdoor space, we incorporate your unique style, creativity, and desires to make your outdoor area functional, special, and personal. A well thought out and implemented landscape project can calm the spirit, soothe the soul, and excite the senses. By letting your individuality shine through as you work with our dedicated design team, together we will transform your property into one of the most meaningful areas of your home or business. We challenge ourselves to capture inspirational experiences in the beauty, splendor and diversity of nature by designing in a way that is congruent with your noblest thoughts, feelings, and aspirations; something we at Willow Ridge have over 30 years of experience in! We know how to do it right.

Business highlights

43 years of trusted experience

Services we offer

Hardscaping. Interlocking pavers. Retaining walls. Outdoor kitchens, pool decks & patios. Driveways. Design, build & installation. Night lighting.

Services we don't offer

Poured concrete or asphalt.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.332 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
13%
3
6%
2
3%
1
13%


Rating CategoryRating out of 5
quality
4.5
value
3.8
professionalism
4.6
responsiveness
4.3
punctuality
4.5
Showing 26-32 of 32 reviews

Stephen H.
10/2017
5.0
tree service
  + -1 more
They were good.
Description of Work: I had a few bushes trimmed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James F.
09/2014
5.0
landscaping
  + -1 more
unknown
Description of Work: We just utilized the company to provide us with a detailed outline of landscaping desired.They were prompt,cordial and very professional. At a later date we just may hire them to provide us with some landscaping services

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Willow Ridge Garden Center & Landscaping
I am glad I was able to help with the planning and I will look forward to the installation of the project at a later date. Thanks Ryan Hanks.

Christine L.
07/2014
5.0
landscaping
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Willow Ridge Garden Center & Landscaping
I'm glad you are able to enjoy your backyard now that you have a more useable area with a long term fix to both the slope and water issues you were facing. Let me know if there is anything I can do to help in any other fashion. Ryan Hanks

Camden H.
08/2012
4.0
landscaping, hardscaping
  + 0 more
lan.d and
Description of Work: After consultation and development of a project plan we signed on to have a 30x 8 foot area next to the driveway redone along with having a gravel parking pad replace a grass strip next to the landscape area. The old area had several dense bushes that were then 25 years old, overgrown and 15 feet tall and 10+ feet wide removed along with all other plants removed, new retaining walls with flat stones laid along one side to separate the landscape area from the parking pad, and new plants planted, and gravel placed on pad and mulch in the large landscaped bed. Had to call a couple times about scheduling and getting work going, but it was finally done fairly quickly once they got around to it. Large bushes were removed, roots removed, and all smaller items removed first very professionally and all mess removed. Then the retaining wall was built and additional dirt added to reduce slope in the bed to be landscaped. The stone mason seemed very professional, but the mortor he used to hold the flat stones together has since cracked and basically the stones are loose and free to shift with minor force. The 1+ foot tall stone wall however, is still standing and holding back the landscape bedding dirt from the adjacent parking pad. This wall look very nice and complements other stone work in the yard. They installed a couple stepping stones that look fantastic and provide a very good way to move from the parking pad thru the landscape bed to the driveway and on to the home. This part of the design was their idea and has proved to be very much enjoyed! Quality of the three 1.5 x 3' x 6" thick steps is superb and look excellent! The plants agreed upon in the project plan were planted by Willow Ridge - job was very carefully, with proper methods and soil conditioners. Two smaller 1.5' gardenia plants died, were replaced under warrantee, and died again. Similarly, several boarder plants have also died after the warranty period. May have been too hot and dry for them? I'm not sure, but they may have recommended plantings that should not have been planted in this location. I have subsequently replanted with different plants that are doing well. All the other major plants and bushes are doing well and look fantastic. I added several other plants at a later date, also purchased from Willow Ridge, that are also doing well and helped balance the landscaping and provide a better visual look. Price was higher than initially planned for but the plan was excellent and I signed no. After a several years of use and adjustment of a few plants, it looks superb and was worth the price. Company likely had many big projects and my small job didn't seem to have priority until I pushed hard to get work going. I would recommend contacting them for larger projects but not consider them for a modest size project.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$2,500

Dolores H.
07/2011
1.0
landscaping
  + -1 more
I visited Willow Ridge and requested someone come out and give me an estimate for sod work and an irrigation system. Someone called me back three days later and left a message saying he would call me again next week. That was five weeks ago and I have never had a call back. I will not call them again.
Description of Work: None due to the company's non-responsiveness.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Willow Ridge Garden Center & Landscaping
I offer my apologies for the failure on our part. We make every effort to avoid letting any of customers slip through the cracks. I'm not sure how it happened, but I have brought it to the entire staff"s attention. Feel free to call me and I will personally set up a consultation with you. My apologies again.

Camden H.
05/2009
4.0
landscaping, hardscaping
  + 0 more
Scheduling visit to define job and quote was slow. Main problem was communication delays and responsiveness. Several times we had to call and ask for them to call us. The small wall and rock steps that were put in were very nice. The landscape design met my goals but was limited by my budget. I've since added a few more plants to fill in since. Replacement of a couple plants that died took a couple weeks after informing Willow Ridge of the losses.
Description of Work: Landscape job - separately had large shrubs and small tree removed and stumps ground out. Willow Ridge built a nice wall, steps to the parking pad they put in, laid landscape timbers, and planted new plants and shrubs, and mulched. Nice look to their choices. Several plants died off during fall and over winter - all were replaced reasonably quickly.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$1,500

Susan H.
09/2008
4.0
landscaping, mulch, tree service
  + 1 more
They were a few weeks behind schedule but once they arrived they finished the job in one day. The crew was very professional; they cleaned up everything and sowed grass seed in areas of the lawn where needed. (Due to the steep yard, there was no way to avoid some minor damage to the lawn). They removed several large flat rocks from the existing sidewalk, and they moved them to the back of the property as we had agreed. They mulched everything very heavily and also took down some small trees at the side of the house.
Description of Work: They designed a plan for the front of the house, which included removing the existing plantings and sidewalk. They put in 17 new plants and completely reworked and re-routed the sidewalk. It's been two weeks since the work was done and the plants look very healthy. A 100% improvement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,600

Response from Willow Ridge Garden Center & Landscaping
Glad you are pleased. We strive to bring your visions to reality with our expertise and attention to detail. Let us know if we can help in any way.
    • 1
    • 2(current)

Contact information

97 Oak Ridge Tpke, Oak Ridge, TN 37830

willowridgegardencenter.com

Service hours

Monday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Landscaping,
Pavers and Hardscaping,
Tree Service,
Mulch and Topsoil,
Greenhouses/Nurseries,
Lawn and Yard Work,
Patios,
Architects,
Decks and Porches

FAQ

Willow Ridge Garden Center & Landscaping is currently rated 4.3 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Willow Ridge Garden Center & Landscaping accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Willow Ridge Garden Center & Landscaping does not offer free project estimates.
Yes, Willow Ridge Garden Center & Landscaping offers eco-friendly accreditations.
No, Willow Ridge Garden Center & Landscaping does not offer a senior discount.
No, Willow Ridge Garden Center & Landscaping does not offer emergency services.
Yes, Willow Ridge Garden Center & Landscaping offers warranties.
Willow Ridge Garden Center & Landscaping offers the following services: Hardscaping. Interlocking pavers. Retaining walls. Outdoor kitchens, pool decks & patios. Driveways. Design, build & installation. Night lighting.
Poured concrete or asphalt.

Contact information

97 Oak Ridge Tpke, Oak Ridge, TN 37830

willowridgegardencenter.com

Service hours

Monday:
8:00 AM - 6:00 PM