He was condescending and rude. I have found another plumber.
Description of Work: We had an emergency call for a hot water heater that blew. He was prompt and installed a good replacement.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$800
Robert G.
08/2016
5.0
plumbing
 + -1 more
We've used Brian on several occasions.
Description of Work: For plumbing we used Hayden Plumbing. We had a plug drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Robert G.
08/2016
5.0
plumbing
 + -1 more
I bought the toilet and he came and installed them. If he can work you in, he works you in right then and there away. Sometimes it might be I can’t get to your house until tomorrow. It kinda depends on what you called him for. With the drain he worked us in. He was moving between jobs and he stopped by to fix the drain for me.
Description of Work: We bought a house and he installed two replacement toilets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Mediha O.
02/2016
2.0
plumbing
 + -1 more
He wasn't friendly and he was very unprofessional,almost mean.
Description of Work: Replaced a leaking pipe in crawl space
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Mark P.
02/2016
5.0
plumbing, sewer cleaning, drain cleaning
 + 1 more
Brian Hayden has been a reliable plumber that we have used for years. He's ethical, capable, and trustworthy. I've never had a bad experience with him.
Description of Work: Cleared drain from house to street. In the past, he has performed a number of different plumbing tasks for us.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Donna N.
10/2015
5.0
plumbing, sewer cleaning
 + 0 more
Mr. Hayden arrived, assessed the situation, and went right to work. He efficiently cleaned out my sewer line restoring function to my bathroom and kitchen. I am a senior citizen on a fixed income, and he managed to keep the service to just under an hour which kept the price at what I considered to be fair and reasonable I was grateful for his competent work and would certainly call him again.
Description of Work: Cleaned out sewer line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Carl E.
05/2015
5.0
drain cleaning, plumbing
 + 0 more
Clog was approximately 40 ft from kitchen sink. He had to snake it from the roof..
Description of Work: opened clogged drain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Liane L.
05/2015
5.0
drain cleaning, plumbing
 + 0 more
They are excellent.We have known them for a long time. The last time we used them was last week.They did a great job. He is very professional,and good. In grading they are excellent.
Description of Work: They fixed some closets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Esther & Thomas D.
02/2015
5.0
plumbing
 + -1 more
He was out here three times.There was one guy that came out to complete the work. He was excellent. He was very prompt and very professional. He is very courteous. He does a good job. He gave very insightful and gave recommendations on the plumbing for our new kitchen, it was very helpful. I had an island installed with a sink and he made sure that if there was a leak or blockage you would not have to tear up the floor to fix it. He was very good about working around our other contractors schedule.
Description of Work: He re-ran plumbing for a newly remodeled kitchen, he changed all the plumbing under the house and came back out to hook everything up once everything was installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Frederick H.
11/2013
5.0
plumbing
 + -1 more
They did fine. Bryan is prompt and knows what he's doing.
Description of Work: They replaced a valve in the shower of master bathroom . Bryan has done similar work for me in the past.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Judith M.
09/2013
5.0
plumbing
 + -1 more
When a simple roto-rooting didn't fix the problem, Brian found the outside port and worked on the line from there. After he got the clog loosened, he had me flush the commodes, and run water from the bathroom and kitchen taps for a minute or so to make sure the obstruction had been removed completely, or at least mostly. Everything drained well, and while Brian was here, I asked him to have a look at one commode, which had been leaking small amounts from the bottom. I was afraid that the wax seal underneath the toilet had broken. Even though Brian had come to my home for one job, which was the emergency draining problem, he still had a look at the toilet problem, determined that the commode just needed to be tightened (which he did), and didn't complain about my asking him to look at the extra thing. He was friendly and courteous, and his charge was extremely reasonable, even surprisingly low, these days, for a plumber! I feel lucky to have Brian as my plumber, and have great confidence in his ability and honesty. Several of my friends also hire him for the same reasons, and agree with me on his great qualities.
Description of Work: My washing machine drain had a bad leak from an obstruction, which was also causing my tub and toilets to work sluggishly. Brian arrived the very next day (I called late the afternoon before), and went right to work. I've known Brian for years and always call him first when I have a plumbing problem. He's a first-rate plumber, smart, speedy, and has very reasonable prices.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
George L.
09/2013
5.0
plumbing
 + -1 more
The service was prompt and the job was done properly even including the cleanup. The price was as agreed. Highly recommended!
Description of Work: Replace hot water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Allen S.
04/2013
5.0
sewer cleaning
 + -1 more
My overall experience with them was outstanding. The guy who came was terrific! He was very professional, friendly and helpful.
Description of Work: I used Hayden Plumbing for sewer cleaning service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Nancy B.
12/2012
5.0
handyman service, plumbing
 + 0 more
Start to finish goes extremely well everytime. Always more than staisfied with quality and price of work.
Description of Work: Needed faucet re-installed after getting new countertops. I had forgot that I needed to schedule a plumber to do that. I called Hayden Plumbing and Brian came right away. He is quick and reponsive to customer needs. I have been using him for every plumbing job that was needed. He works very fast and efficiently. Also, friendly with children and animals. Very easy to communicate with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Patricia W.
12/2012
5.0
plumbing
 + -1 more
Called concerning a slow drain and he then arranged a suitable date and time to come over, he arrived promptly and proceeded to get straight to work and had the cleaned out the drain and told me what he found and offered suggestions to help avoid such a problem in the future. He was very, very good.
Description of Work: Had a slow drain, he cleaned the Kitchen/Washer Drain.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Mark P.
08/2012
5.0
plumbing, drain cleaning
 + 0 more
I have been using Hayden Plumbing off and on for many years. He is fair. He has a good personality. I trust him.
Description of Work: They cleared out my pipe going out of my house.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Carter H.
08/2012
5.0
plumbing
 + -1 more
He is fabulous. He is pretty much the only plumber I use. He shows up on time. He always completes the work on time. He just really does a great job. I have used him several times.
Description of Work: I use Hayden Plumbing for plumbing services. He cleaned out a sewer line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Sharon L.
05/2012
4.0
plumbing
 + -1 more
Overall the job went fine. It just cost more than I felt was appropriate. Mr. Hayden is honest and a professional though. No complaints other than price.
Description of Work: Mr. Hayden did a good job. My only frustration was price. $67.00 per hour is alot. Between parts (very minor) and labor, the bill was almost $700. Part of the charge included an hour for the time he came out and gave me a price on the job. I just think the labor charge is high. The work was good, Mr. Hayden came when he said he would, he worked neat, and didn't waste time, I just think his labor charges are high. But, he is trustworthy and can do the job. So, make up your own mind. It may work out for a very small job, but for a more time consuming one it will cost you dearly.Work performed was putting in shut off valves for the shower. Moving the shower head up. changing out a galvanized pipe with a plastic drain pipe and checking for leaks. This work was done in a bath that had been gutted to the studs, so there were no obstructions etc. and the ceiling had been opened in the garage for ease of access.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$655
Arba B.
05/2012
5.0
plumbing
 + -1 more
As you can see I had several jobs for him to do. It took about 5 hours, but with all that work, it went faster than I expected. He had all the parts he needed on his truck. Price was reasonable for all the work.
Description of Work: Replaced pressure reducing valve that I supplied.Replaced flange and seal on toilet.Replaced a leaking water line.Replumbed washing machine drain.Plumbed up relief valve on hot water heater.Repaired bathtub drain.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Steve K.
05/2012
4.0
plumbing, drain cleaning
 + 0 more
Called for help with toilet and drain repair at my daughters' daycare. Mr. Hayden replied promptly, but could not take on the job and referred me to two other plumbers, one of which completed the work.
Description of Work: Called for help with toilet and drain repair at my daughters' daycare. Mr. Hayden replied promptly, but could not take on the job and referred me to two other plumbers, one of which completed the work.
Rating Category
Rating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
Yes, I recommend this pro
Pamela K.
03/2012
5.0
plumbing
 + -1 more
He was courteous, professional, pricing was reasonable, and he was able to work on my timetable. I'll call again when I need other plumbing work.
Description of Work: Brian installed a kitchen faucet as a replacement for the current model.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
cynthia J.
12/2011
5.0
plumbing, handyman service
 + 0 more
He was friendly, knowledgeable. He double checked with the city and their requirements to make sure he got everything right. He was very efficient.
Description of Work: He took out the gas fireplace so I could put wood in it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Harley R.
11/2011
5.0
plumbing
 + -1 more
The whole job went exceptionally well. The plumber's rapid response to the problem was truly meritorius.
Description of Work: Plumber repaired leaking copper pipe in ceiling of first floor. He removed the leaking section and installed a substitute piece.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Nancy B.
10/2011
5.0
plumbing
 + -1 more
That was great. I have used them for years.
Description of Work: Hayden Plumbing fixed a leak and repaired two drain baskets in September.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Handyman Services
FAQ
Hayden Plumbing is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: Closed
Hayden Plumbing accepts the following forms of payment: Check
No, Hayden Plumbing does not offer free project estimates.
No, Hayden Plumbing does not offer eco-friendly accreditations.
No, Hayden Plumbing does not offer a senior discount.
No, Hayden Plumbing does not offer emergency services.
No, Hayden Plumbing does not offer warranties.
Hayden Plumbing offers the following services: Drain cleaning, residential repairs & replacement.