CRI

They arrived at my home On February 20 around 12:30 PM. I arrived at the home shortly after he walked me through what they were going to do and what needed to be done. I paid him and left the property to return to work as the owner said I did not need to be here if I needed to be somewhere else. I returned home at 8:45 PM where I found the workers still present but not inside the home. He stopped me outside. Told me he needed to come back and cook some Things to finish up and that he would come out and do it around dinner time tomorrow February 21. Upon entering the home, I assessed the floors where I found gaps from 0.5 to 1 inch some of them up to 2 inches. The boards were not cutting straight lines. The gapping is not the same all the way across they piece together the boards, but not in an orderly fashion. The floor is not even it is raised in the middle of my living room and my bedroom, there are several pieces that I cannot slide my foot over. I contacted the owner immediately. Let him know that I was not happy with the job. He told me that he would personally come out and take a look at it and then texted me back that he would send the workers back the next day February 21 to repair the job. I told him that I didn't see that it was repairable unfortunately he suggested putting a thin piece of plywood to even it out. I explained to him the damage to the floors around where they were placed in the flooring. I provided him with pictures upon cleaning the next day the mess that they had left and did not clean. I found damage to my brand-new dryer. I had just purchased this dryer within the month. I have scratches now all over it and it's damaged in the front. I sent the owner a picture letting him know that his employees were no longer welcome in my home and the only response I got back was OK.

I did not actually utilize their services because of events on my end; however, they were very knowledgeable, pleasant, and did not pressure me. They arrived on times to complete the estimate.

Very nice gentleman. On time company with quality workmanship and gave a wonderful price.

Very impressive with services. Definitely a rehire again.

Clinch River was very fast at getting to us on our handyman needs. quick to getting started, very strategic for getting the job done. Very Satisfied don't take my words for it give them a call for Service.