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Zerorez Nashville

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Like our great Music City, ZEROREZ® thrives on innovation. The patented system and method invented by ZEROREZ® to clean carpets, upholstery, tile and grout, utilizes a proprietary cleaning solution called Empowered Water™that is completely non-toxic, environmentally friendly and attains zero residue.

Business highlights

11 years of trusted experience

Services we offer

Carpet, Tile & Grout, Upholstery, Oriental Rugs, Air Ducts, Wood Floor Resurfacing, Commercial

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.6134 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
10%
3
7%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 51-75 of 134 reviews

Vicky J.
02/2017
5.0
carpet cleaners
  + -1 more
Great! They were on time, did a great job, did a little extra and when a spot showed up came back and retreated cheerfully.
Description of Work: Carpet cleaning prior to sale of house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kenny A.
02/2017
4.0
carpet cleaners
  + -1 more
They were not the best on odor removal so they could have done a better job on odor removal.
Description of Work: We used Zerorez for carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sallie N.
02/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Excellent work. Very professional and price great
Description of Work: All carpets and lots of upholstery cleaned. One carpet really bad and they performed a miracle

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John S.
01/2017
5.0
upholstery cleaning, oriental rug cleaning
  + 0 more
They do a very good job. We really like them. The service is good quality. They don't use chemicals that is what we like about them. They don 't use chemicals that damage those that have allergies, small children and pets. The workers are very friendly and professional.
Description of Work: They cleaned a couple of area rugs and some furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

01/2017
4.0
carpet cleaners
  + -1 more
They've been out twice. The price was fair. The first time they did the steps and what happened was, they used some powered water - no soap or anything like that - but there was a lot of it. So it splashed up against the drywall, along the stairwell and it peeled the drywall. So the second time they came in, I said, "Look, I want you to do the steps again, but just please stay away from the drywall. Do the middle section, kind of like the pathway, about six inches out from each side." So he got done and he said, "I went ahead and did the whole stairway, but was really careful." Well, the same thing happened again. So, that's why I haven't had them back out. For anything else other than stairs, their service is exceptional. They run specials. Except for the stairs, they did a great job.
Description of Work: I used them for carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Cary B.
01/2017
5.0
carpet cleaners
  + -1 more
It was about $450. They were A, definitely. They did a great job. Their techs were very knowledgeable. They knew what they were doing. They got in, cleaned the carpets and left. They were very professional and clean. They did an excellent job of moving the furniture that we asked them to move and put it all back.
Description of Work: They did carpet cleaning in two houses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Greg M.
01/2017
5.0
carpet cleaners
  + -1 more
The price was some sort of big deal and so, I would give them an A. I don't remember what the price was but it must have been good enough for my wife to agreed to it. Only one person came out for the service. He was very professional. The area was clean when he was finished.
Description of Work: They did carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara H.
01/2017
5.0
carpet cleaners
  + -1 more
They have been great, very outstanding! I have no plans to use anyone else other then them. I like that they come and give a quote but aren't tied into having to do the work right then. My only complaint is that they send a different cleaner each time and sometimes leave the floor a little to wet. Everyone has always been extra helpful and very polite. They always come on time and get right to work.
Description of Work: They came and cleaned and treated our carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jim A.
01/2017
5.0
carpet cleaners
  + -1 more
They did a great job. They were thorough, cleaned where I told them too, and how I wanted it done. They were amicable and nice.
Description of Work: Zerorez Nashville cleaned my carpets and did some spot cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$125

Jim A.
01/2017
5.0
carpet cleaners
  + -1 more
I have been using them for a couple of years now.
Description of Work: Carpet cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Schelle S.
01/2017
5.0
carpet cleaners
  + -1 more
I was very pleased with the results!
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Patricia J B.
01/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
We have used them twice. Both times were excellent - we have a cat who periodically will throw up hairballs, so there was some spotting involved. Our carpets are an off-white and they came out beautifully. In fact, we have been expecting to replace the carpets, but the results looked so good that we have put it off. We also had a recliner chair cleaned - it looks almost new now.
Description of Work: Cleaned carpets in bedrooms and hallway, plus one recliner chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

James L.
01/2017
5.0
carpet cleaners
  + -1 more
They did a pretty good job. They had like a special and I don't remember what that coupon rate was. It was like 3 rooms and a hallway for 99 bucks or something like that. They did what they said they would do.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

TONY G.
01/2017
5.0
carpet cleaners
  + -1 more
They did a very good job. They were very efficient. There was no residue. We liked the process they used. We prefer them over others.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Myron N.
01/2017
5.0
carpet cleaners
  + -1 more
They did just fine. No issues. They did a good job. The technician that came out was personable. He explained everything that he was going to do. He explained what made their product better than others. The whole Zerorez thing.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Patty R.
01/2017
5.0
carpet cleaners
  + -1 more
They did what they came to do and they did a good job. They were very professional and did good work.
Description of Work: It was just carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Dominick D.
01/2017
5.0
carpet cleaners
  + -1 more
It took maybe an hour and a half. They responded quickly. They came and did their job and did a very good job. It was just an easy job.
Description of Work: Carpet cleaning. We had 3 rooms of carpet and a hallway cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Linda S.
01/2017
5.0
carpet cleaners
  + -1 more
It was good, no complaints. I think it was maybe an hour, just one person. They cleaned the carpet.
Description of Work: They cleaned our RV carpeting.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randy H.
01/2017
3.0
carpet cleaners
  + -1 more
They were fine. They were not quite the best, but medium. They were courteous and they did a good job. The workers were very courteous.
Description of Work: I used them for carpet cleaning. They did a bonus room and the stairs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

LYNNETTE M.
01/2017
5.0
carpet cleaners
  + -1 more
They are very competitive with everyone else. He was on time. I highly recommend them. They helped to move some furniture. They provided the Styrofoam to put under the furniture.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Gary T.
01/2017
2.0
carpet cleaners
  + -1 more
In their defense they did come back out and did it again but I will never use them again. They just didn't do it right, they had to spray and it just wasn't done properly. I had two area rugs that they did that are still gummy with the, their work. It was not good at all.
Description of Work: They cleaned the carpets.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

Nicole C.
01/2017
4.0
carpet cleaners
  + -1 more
It was one person. It took a few hours. I didn't think things were as clean as they could have been. The service person was very nice and very knowledgeable.
Description of Work: They did a couple things for me. They cleaned some carpet and my sofa.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Jan O.
01/2017
1.0
carpet cleaners
  + -1 more
Zerorez, oh that was carpet cleaning yeah, we did use them a while ago and we were not happy at all. It seemed like a scam to me you know we can do it and there is no bad chemicals and then they come out he does his service but then he says well I couldn't get up that, that, that, that and no it's just hot water and so we had to pay and nothing happened so.
Description of Work: They came to clean a number of carpets that had stains on them and it seems for each of the carpet stains he had an excuse why their system wouldn't work but it wasn't till after he started his process, he didn't walk around and say I don't know, I don't know. He went through it all and say well this carpet has been damaged and this stain whatever but basically all they use is hot water, they don't have any kind of chemicals, cleaners nothing in there so we were I mean none of the stains, none of it came up and none of the carpets looked that much cleaner. He was a really nice gentleman but it was a waste of our money and time.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$150

Doug P.
01/2017
5.0
carpet cleaners
  + -1 more
We were extremely happy with them. It never looked so good. We love Sean. Sean was our technician and he was so willing to please. I don't know how he never took a break. He just continued to work right through any break-time, so I was very, very pleased with his service. I would want him again because we just love him. They came out when we wanted. I signed the application and they came within a day or two. They called us right away and said they could come the next day, but we needed to clear the rooms and things like that, so they gave us a couple of days to do that. I would definitely use them again. I'm already thinking about doing my upstairs.
Description of Work: We used Zerorez. They did our dining room, media room, family room, and stairs, plus they did one of our SUVs.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Mary Frances J.
01/2017
5.0
carpet cleaners
  + -1 more
They were excellent. They guy was very nice.
Description of Work: I use Zerorez Nashville for carpet cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

604 Airpark Center Dr, Nashville, TN 37217

http://www.zeroreznashville.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Air Duct Cleaning,
Ceramic Tile,
Auto Detailing,
Dryer Vent Cleaning

FAQ

Zerorez Nashville is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 7:00 PM

Zerorez Nashville accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Zerorez Nashville offers free project estimates.
Yes, Zerorez Nashville offers eco-friendly accreditations.
No, Zerorez Nashville does not offer a senior discount.
No, Zerorez Nashville does not offer emergency services.
Yes, Zerorez Nashville offers warranties.
Zerorez Nashville offers the following services: Carpet, Tile & Grout, Upholstery, Oriental Rugs, Air Ducts, Wood Floor Resurfacing, Commercial

Contact information

604 Airpark Center Dr, Nashville, TN 37217

http://www.zeroreznashville.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM