True Friends Moving Company

From start to finish I had a flawless experience. From the 3 man packer crew the day before our move, to cheap prices for all the boxes, and the move day itself with 4 movers, 1 truck, and 2 trips later… Not one single thing was broken and I actually chose to pay for them to stay longer since they were so efficient. They unloaded, assembled, and helped clean up before they left. Vernon, Jalen, Russ, and Tevan were rockstars and made my wife feel safe comfortable and heard. Which is huge compared to other moving companies. They protected all my furniture and all the doorways which is different that any movers I’ve ever seen. Hands down best move in my entire life!

Needed my house empty to sell. They packed and picked up and took to storage until I found my new house in a different state. They checked in every month to see if I was ready for delivery. When I was ready, we made the plan and everything went like clockwork. Everything was in good shape, and placed where I told them. They reassembled what they took apart. I highly recommend True Friends for any move you need.

Recommended by a friend for my move from Chicago to Nashville. after initial delays due to a mechanical issue with the truck, the crew arrived a day later than planned. Once the crew arrived, the guys really knocked it out of the park. The endured a crappy, rainy day, to get loaded. Unload at destination went great. The crew was incredibly polite, professional, and hard working. They more than made up for the initial delay. I would definitely recommend them to anybody.

Jason and Victor N. were great! Very quick and efficient. Took great care of our items when loading and unloading. We will be using True Friends anytime we move in the future. We've had experience with other movers and these are the first I've felt deserved a review. Fair price for the services!

It was easy to schedule with True friends and they accommodated the date we wanted. The movers came on time, we’re very careful, professional and efficient. They completed the move in less time than I anticipated even while accommodating the special circumstances of our move. If you are lucky enough to get Jeremiah O’Donnie and Ryan you will be in good hands and will have a good moving experience.

Horrible entirely! Go with them if you want lazy complaining movers who break tv’s, take chunks out of your dining room table, lose recliner cables, oh an break your sound bar! By far the worst move ever! I’m

Two guys worked very hard in 100+ degree heat. Very friends and professional.

The move couldn’t have gone better. An A+ move thanks to the office team on the schedule and communication on the front end to the move executors. We had to make a last minute schedule change due to a rearrangement in closing date. The office made it happen with no show of inconvenience. To the move. Dustin Dudley and Trent Lindsay were OUTSTANDING ! They cared about every detail in the care of our assets and care of our brand new built house. They also were very perceptive to the direction of what items we wanted in what room of the house. They had great attitudes and savvy customer service from start to finish. True professionals !

The experience was great! Prompt, professional and easy. Cory and Jacob did a great job!

It was unbelievable! This was our 16 move in 30 years and Jerry, Fletcher and Allen were outstanding! We are in temp housing while our new home us being finished and will be calling on them to move us!

True Friends really lived up to their name! We packed our house ourselves but Adrian and Teay did all the heavy lifting. They were both extremely professional, and unlike other moving companies I've used in the past they were very respectful of my items. Nothing was broken and only minor scuffs on the walls of the new house were made, which honestly I expected way worse! I truly felt like some real friends who cared about me came to help me move - I couldn't have asked for any more! And the price was right on par with what I expected to pay. I would recommend this company, specifically Adrian and Teay, to anyone who is planning a move. Everyone from beginning to the end of the process were wonderful to work with! Thanks True Friends!

Byron & Corey were great! They were prompt, courteous, and loaded & unloaded our boxes & furniture with care. We would definitely recommend True Friends moving and Byron & Corey as your moving team.

Great. Very responsive. Will call first next time.

After a very bad experience with our last interstate move, I was hesitant to hire movers again. However, I had a very good conversation with Chris and decided to try True Friends Moving. They were wonderful! They showed up on time, did exactly what they said they were going to do, and the fees were completely transparent. Will definitely use them again!

It was horrible! They were scheduled to come between 9-10am and didn’t show up until 2 pm. It seemed like no one was ever available when I called and I had to leave voicemails. What’s even worse, is that I called the day before to confirm the arrival time. We used them last year to move into a 2 story and they sent 2 workers , 3 hours to move and were great. This time 3 workers showed up, 1 one injured and sat in the truck most of the time. It took almost 7 hours and $2000 later to move less furniture into a ranch style house. This should not have been over 4 hours and not more than $1500.

Jahdai and Jerry from true friends moving arrived early were ready to work and were very professional. Very happy with these movers!

Terrible. No feedback from the administrators despite many calls and emails. Things that were supposed to be boxed were not. Plugs from the computer and printer are missing. The movers themselves were fine but clearly required more help. I will be happy to supply the names of the administrators who miscommunicated our move to the movers and did not return my queries.

This company was great. Had to move from the 3rd floor apartment to a 2nd floor apartment. Devontay and Odonnie were great; moved everything in no time and were careful not to damage anything.

It went so great! From the initial conversation forward, Chris and the staff were responsive and provided details and service from start to finish. They made the Long Distance Trip right on schedule. The guys were so fast but truly diligent as they so carefully padded and protected quite a few pieces of antique furniture. They were also both professional and nice. I was kept informed as to their timing every step of the way. I was so thankful I chose their moving service and received White Glove Service! The only negative to the whole experience was that they charge 3% to put it on Credit Card. But because they are Excellent with how they handled everything, I will definitely be using them for Moving Services the next time I need it!

This is definetely a moving company that I recommend to family members, friends and co-workers. They are extremely professional on the office and administrative services. Friendly and happy to quote. The workers are very polite, great workers and fast. No time wasted to charge you more. They were right on time. Very attentive and did really know what they were doing. I am super happy with this company, and will use them in the future. The prices are reasonable to market rate and competitive. Further, all signatures and contracts are done eletronically, which was great and a savings of time and paperwork. Two thumbs up!

It did not go well. We had about $5000 worth of damages and this is the worst experience we have ever had with a mover. The house they moved us into had damaged floors, gouged and scratched walls, and some of our furniture was damaged and needed repairs. We contacted them about this and they wanted to send someone out to fix the repairs. We did not trust them to do this so they only offered us $500. We would never hire them again.

The move was great. Jerry and Tyrone were the best! They were very personable and the hardest workers! I would definitely use True Friends again!

Very well. Great team, timely and professional.

True friends moving is truly not your friend. DO NOT use this company. They are scam artist and will bait and switch you low balling the estimate to get your business and then take almost twice as long and hit you up with hundreds of dollars worth of charges. I was quoted $1295 to move from a 3 bedroom 2.5 bath 1 car garage (the 3rd bedroom only had a desk and chest as it was my office).... only 2 people in my townhome barely 1500 sq ft They quoted 7 hours of work $1295 but took 11 hours And charged me almost $1900 from Bellevue to Brentwood. A **** rip off. When I called to complained the owner Chris said if you want us to stop working we can leave the stuff there if not we will keep charging you by the hour. He got you and knows you have no choice your stuff is in their truck so you are screwed! For being the owner he was a total JERK! and couldn't careless. He was rude, interrupted me and unapologetic. I question how is that he can charge $600 more than quoted and he just kept saying how the quote can change... give me a break that’s bull a $600 increase is highway robbery. They charged my credit card on file and then changed the quote they gave online so there was no evidence of the original quote. And not only did they rob me and my daughter during the holidays of $600 but also broke my dining room table and refused to replace it only willing to fix it which doesn’t look the same. It cracked right in the middle because they didn’t remove the legs and take it apart. Instead they just loaded upright in one piece and placed boxes on top of it. The table cracked in the middle under weight and bent like a “M” you could hear the cracking of the wood as they tried to unload the boxes. They were negligent but are cheap and don’t care to do right by their customers. What a horrible experience a table that was practically new and only used about a dozen times. Oh and did I mentioned they were over 2 hours late the day of the move to begin with. Chris had said to leave the clothes in the dresser and that the guys would take down the tv’s and pack them up but when they arrived they said that was untrue and I had to pack things up which kept me from watching them load stuff the entire time. A couple of small items were also damaged in one of the boxes that was on top of the table when it broke and Chris would not reimburse me for them said they are not responsible for things they do not pack but if it would have been loaded correctly then they wouldn’t have broken since the items were all wrapped in bubble wrap and foam and the box said FRAGILE! I just wanted the nightmare to be over and not to continued to be billed. A friend came over and between the two of us and my daughter we began unloading the truck too and even had them leave clothes and boxes of shoes etc in the garage just so they could leave and all my stuff be off their truck if not who knows how many more hours they would have charged me for. We were doing their job!!! Don’t Trust this company with your personal items. Do not hire them to do your move unless you want them to rob you blind, break your stuff and treat you like S***!!! I will tell all my co- workers, friends, family, neighbors and post on every social media site my horrible experience so others are aware of the poor practices of True Friends Moving and how the owner Chris lacks integrity and doesn’t care about his customers. Karma is a B Chris and your lying and cheating your customers will catch up with you. True friends should go out of business!

Troy and Gary were very professional and outstanding in their work to move a large treadmill from the garage to an upstairs room. Because of the size of the treadmill and limited doorway space, the treadmill required some disassembly which we had not anticipated. They were able to address the issue without any reservations at all. I would highly recommend them!!!