We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!
Great job. Frank left a clean functioning fireplace. I'm happy to know its safe and works as designed. Frank was very professional and courteous.
Rating Category
Rating out of 5
Hal W.
12/2024
5.0
Our gas logs went out, and everyone I called wanted to schedule us in two or three weeks. Frank called me a couple minutes after I posted here and was at our house within an hour. Very nice and trustworthy guy, got us up and running in short order. Will be sure to call him back for regular maintenance.
Rating Category
Rating out of 5
Chet M.
12/2024
5.0
Frank was great! Arrived early, quickly diagnosed the issue w my gas fireplace, repaired it, cleaned and had me back up in less than an hour. Would definitely recommend him and will use him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Amen E.
12/2024
5.0
Frank was on time. He did an excellent job and saved me a lot of money. I will be glad to use him again in the future. Thanks Frank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Deborah C.
12/2024
5.0
Frank did a great job serving my gas fireplace. He was prompt and thorough.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Jason K.
12/2024
5.0
Courteous, Timely, check in to let me know he was on his way, walked me through the process, and the problems he fixed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$875
Kristin D.
12/2024
5.0
Yes. Fabulous. Frank Turner knew a lot and was very knowledgeable. Solved our problem and our fireplace is up and running great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Wade L.
12/2024
5.0
Timely call and response.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Laura R.
12/2024
5.0
Came out to see us less than 48 hours after initial call, and had the part we needed in his car ready to fix for our fireplace. Total time to fix was less than an hour! Very kind and friendly service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$500
Tony S.
12/2024
5.0
Professional. Knowledgeable. Arrived early for appointment. Made valuable recommendations that improved performance and saved me money. Highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$300
Frank S.
11/2024
4.5
On time knowledgeable did good work
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Elizabeth R.
11/2024
5.0
Frank was her helpful with getting our fireplace started!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Abrianna H.
11/2024
5.0
Frank Turner from Touch of Class Fireplace Experts was fantastic to work with. He was able to fit me in his schedule so quickly, which I appreciated, and he took the time to thoroughly explain everything that needed to be done with my fireplace. He was super detailed about what he was doing and made sure I understood the process. On top of that, he was incredibly kind and easy to talk to, which made the whole experience even better. Highly recommend him!
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$800
Tim C.
11/2024
5.0
Came ahead of schedule. Very courteous and professional. Timely and clean
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Peter J.
11/2024
5.0
Terrific service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Wyman O.
11/2024
5.0
He arrived quickly, was careful in the work area, was courteous, showed me the defective parts. Finished in a short time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$350
ANNE S.
11/2024
5.0
Frank was very efficient and knowledgeable! Did a great job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$1,100
Raphaela K.
11/2024
4.0
Mr Turner called me this morning and said he was available today. I accepted since the other company which called didn?t have an appointment for a month out. He was a bit more expensive but to have this off my to do list was worth the cost. He changed the part on my fireplace and again not cheap but worth it. He was personable, respectful, and professional. My fireplace now works.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Albert R.
11/2024
5.0
Yes he did a magnificent job . He was very professional explained everything he was doing. Arrived on time explained the process before he started. We were very pleased with his work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$300
Timothy K.
11/2024
5.0
Great service !
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dylan P.
11/2024
5.0
Frank came to my house to service my natural gas fireplace unit. Our unit had not been serviced in several years from the previous owners and we were unfamiliar with it. Frank came on time, was courteous, and fixed my fireplace in a timely manner. The unit needed a replacement piece and he had one in his truck that he was able to use to get us up and running again. He showed me how to use our unit and was very helpful throughout the whole experience. I highly recommend Frank if you every need youâ re fireplace repaired or serviced!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$400
Shenia W.
11/2024
5.0
Quick to come and service was great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Katie W.
10/2024
5.0
Quick response time and courteous service. He did the repair, cleaned everything up, and was on his way. Will hire again as needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Chris D.
10/2024
5.0
Frank scheduled me for a next day service call. He showed up promptly, and completed the service inside an hour.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sherley V.
10/2024
5.0
Mr Frank Turner was amazing. He came to my home to fix the fireplace and he went straight to work. This fireplace has not been in service in probably 20 years or more. However Frank got it up in running in one hour. I appreciate your expertise and your professionalism. Thank you. Sherley