We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!
This person was friendly professional and knowledgeable about the fireplace. It looks and works better than when it was knew. I have already recommended him to my neighbors. I will be using him for yearly service
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$250
Leslie W.
02/2022
5.0
Frank is great! I needed service on my gas fireplace and he responded so quickly, was very knowledgeable and professional. Definitely recommend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Loren S.
02/2022
4.5
Frank was incredibly responsive in my request to get service performed on our gas log fireplace that just did not light up any longer. He was able to come by within a couple of days. He was prompt, professional and courteous. He diagnosed the issue and was able to fix it during that visit. It cost quite a bit more than I had anticipated but I got the result I was looking for and within days as opposed to the weeks other companies were quoting. Frank was great!
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
$850
Dabney M.
02/2022
5.0
On time, professional with all tools and supplies needed. Very thoughtful, and did his work with diligence and spirit of excellence. I will use him (Frank Turner) with Touch of Class Fireplace Experts again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kathy D.
02/2022
5.0
I thought the service call was a bit pricey ... but the gentleman (Mr. Frank Turner) who made the repair was on time, extremely professional and provided a great service both in the repair and cleanliness of his work.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Cary M.
01/2022
5.0
Outstanding, frank is awesome.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Betty B.
01/2022
5.0
Mr. Frank Turner with Touch of Class Fireplace provided great service, and explained things to me. He let me choose what I wanted done with my gas fireplace. I choose to change out my old gas unit to a new gas log unit. I found that from 12:07P when he arrived to 2:27P when he left I had fire and warmth with a new gas log unit. He finished everything in that time period instead of still having to wait for someone to show up. I will be using the services of this company again in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Gale C.
01/2022
5.0
Frank Turner iwas friendly and informative and left my gas fireplace looking like new after cleaning and servicing. I highly recommmend him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jim F.
01/2022
5.0
Response time was extremely quick. Frank was very professional and helpful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$300
Cynthia L.
01/2022
5.0
Quick to respond, made repairs but seemed pricey.
Rating Category
Rating out of 5
quality
5.0
value
2.5
responsiveness
5.0
Yes, I recommend this pro
Scott P.
01/2022
5.0
Did great work. Very professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$250
Scott P.
01/2022
5.0
Very professional and knowledgeable. I would hire him again and I have told. others.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Scott P.
01/2022
5.0
Frank was very professional in everyway. He was on time, answered all our questions and an excellent work in completing the job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$250
Steve S.
12/2021
5.0
Fixed gas fireplace in den
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Constance S.
12/2021
5.0
Very thorough. Quickly diagnosed the problem and had the parts in hand for an equally quick repair. Highly recommend!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
$900
Heather G.
12/2021
5.0
Frank was super great! Quick and professional. I will call him again if needed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
jessie l.
12/2021
5.0
very knowledgeable
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$315
Woo W.
12/2021
5.0
He was professional and did a great job!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Beverly R.
12/2021
5.0
Mr. Frank was so professional and friendly I was very impressed with Mr. Frank. I will recommend him very highly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$300
Larry K.
12/2021
5.0
fast
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$750
Thomas L.
12/2021
5.0
He was quick, thorough, and polite. Take note that he does clean from the inside, but cleaned up everything thoroughly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Donna I.
12/2021
5.0
Frank came out the same week that I called. He was on time and was very thorough in his work! He really knows what he is talking about. This was a repair on a ventless propane fireplace ---within an hour he had a new part installed and it was up and running! He was also very nice and professional. Highly recommend!!!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rachel R.
12/2021
5.0
Frank contacted me within 5 minutes of submitting my request on the app and we had an appointment scheduled for within the hour. He quickly assessed the issue, had the parts and tools on hand to fix and had my unit up and running quickly. It was clear he knew what he was doing and was very knowledgeable. Thanks Frank!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Brenda C.
12/2021
5.0
Very pleased with the service. Frank came day after I put in request. Found that unit needed replacing. He replaced unit and cleaned very well. Highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,250
Linda C.
12/2021
5.0
my gas fireplace wasn't working...Frank came the day I put in my request, diagnosed the issue, had the needed part and had me up and running in a couple of hours. He knows his stuff!! I'd had someone else out previously and they didn't fix the issue, but Frank got it right! And cleaned the fireplace while he was at it. Highly recommend.