Touch of Class Masonry

chimney sweep, fireplace company

About us

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

Business highlights

9 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.9347 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
responsiveness
4.9
Showing 126-150 of 347 reviews

Elliott C.
05/2023
5.0
Highly knowledgeable technician with deep understanding of his craft. Reliable and committed to job completion. Excellent communicator. I highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,000

Scott T.
05/2023
5.0
Good reliable work. Very responsive. Would hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,000

Alex Y.
03/2023
5.0
Frank was very prompt and professional. Also very knowledgeable when answering our questions

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peter B.
03/2023
5.0
They did an excellent job on repairing our gas/wood fire pit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$650

Rachelle R.
02/2023
0.5
Frank is prompt and clean in his work. My gas insert fireplace was not lighting up anymore. He did blow out the system to clean it and boy do the flames shoot out much more than before. I asked if he could lower the flame as the whole fireplace felt oddly hot. He said it was not an option with my model. This seems strange since it was not an issue before the cleaning out of the burner holes. His pricing is on par with some others I called, definitely not cheap. Seems odd that he can not give a receipt until end of day, I asked him to use his business card for that purpose when I gave him my payment. Upon further review and have for 15 min it is clear it was not dine correctly they whole area including the remote was so hot the electrical control box would not work. Upon calling Frank to inform him the about what happened the night before he got defensive and irate and would not fix the problem plus he started yelling at me and accusing me of being the problem, (stated he was doing this for 45 years and blamed me for a non functioning fireplace). Do not use this guy! Also ask for his Business license, before letting him do any work.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Ann M.
02/2023
5.0
Frank was so good about explaining everything and getting my gas logs working. I was on a time restraint and he was able to come early and get everything taken care of so I had plenty of time before my appointment. Would highly recommend. Great knowledge and service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$750

Marcel D.
02/2023
5.0
He Knew what to doâ ¦ Did a Great Jobð

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$1,600

Phil E.
02/2023
5.0
Called an set appointment and quoted the job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ken D.
02/2023
4.5
Frank was friendly and knowledgeable about fireplaces. He answered all my questions in detail. Frank came out the next day after my call. The only criticism is that he never gave me a receipt or a quote. As a result what I received was not exactly what I expected. Frank worked to make it right and give me what I wanted. In the end I am a happy customer and would be glad tp work with him again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$4,000

Harry S.
02/2023
5.0
Frank was the consummate gentleman and professional. A true craftsman in his field. Prompt, courteous and extremely knowledgeable. Frank explained all the possible options for repair and offered his advice and then completed the job on site. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tim O.
02/2023
5.0
Very friendly and knowledgeable about my fireplace and how to repair it to get the longest life possible out of the unit. Also very clean after he left

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$625

JoAnna H.
02/2023
5.0
Frank was incredibly courteous and responded right away to my inquiry. He arrived 30 minutes after talking to him on the phone. He has been in the business for 47 years and his professionalism showed!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bradley C.
02/2023
5.0
I had a problem keeping my gas fireplace lit. After making contact, Frank showed up within the hour and had the fireplace up and running in about 15 minutes. Thanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeb H.
01/2023
5.0
Fast and friendly. Highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Todd C.
01/2023
5.0
Frank was great! We would definitely recommend for fireplace/masonry work! Very satisfied with service and quality of installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,700

Caroline K.
01/2023
5.0
Iâ m soooooo happy right now-My fireplaces are Finally working!!!!!! Nicest most professional person ever!!! Thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jonathan G.
01/2023
5.0
Everything was done quickly and professionally. Frank was able to get my gas logs working like new within the week, and they have never looked better. He did exactly what he said he would and was prompt and efficient. The cost was perhaps a bit more than I expected, but then what isn't these days. No complaints and high praise and gratitude for the prompt service. I would very much recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,750

Charity B.
01/2023
5.0
Frank is awesome! He did a fantastic job. He was very thorough in regards to my safety when running a diagnostic of my fireplace current state. The set up looks so nice and cozy! Canâ t wait to use it!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$450

Susan G.
01/2023
5.0
Frank did excellent work on my gas logs and was very conscientious about cleaning up. My fireplace was nasty including years of lint and dog hair buildup. Extra pleasant guy with many years of experience. Would absolutely recommend him to another person!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Carolyn P.
01/2023
5.0
Performed diagnostic on vented gas fireplace. There had been no maintenance service on this Lennox unit since install in 2014. Frank cleaned and made corrections to system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ronald S.
01/2023
5.0
Very knowledgeable and timely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$40,000

Linda D.
01/2023
5.0
Frank was great and knew what he was doing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$400

Kim M.
01/2023
5.0
Frank was very professional and communication was great!! Hard to find good customer service these days!!! He was awesome!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jon. T.
01/2023
5.0
Frank contacted me right away and was at my house within an hour or so. He was able to rebuild my gas fireplace with new parts without installing a whole new (more expensive) system. Very pleased with his work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$2,000

Kennith O G.
12/2022
5.0
Frank contacted me right away from the referral. Scheduled an appointment, arrived on time and did a good job

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$600

Contact information

4112 Nolensville Pike, Unit 111271, Nashville, TN 37211


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

chimney sweep,
fireplace company

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Touch of Class Masonry accepts the following forms of payment: CreditCard
Yes, Touch of Class Masonry offers free project estimates.
No, Touch of Class Masonry does not offer eco-friendly accreditations.
No, Touch of Class Masonry does not offer a senior discount.
No, Touch of Class Masonry does not offer emergency services.
No, Touch of Class Masonry does not offer warranties.

Contact information

4112 Nolensville Pike, Unit 111271, Nashville, TN 37211


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed