Total Group, LLC

heating & cooling contractor, handyman service

About us

Total Group, LLC , is dedicated to providing our clients with the very best in installations, service and repairs for your heating and cooling needs. Our company is built on honesty and integrity. We take pride in the quality of our work as well as our commitment to outstanding results. We look forward to building long term relationships with our clients, please call us today!

Business highlights

26 years of trusted experience
Veteran Owned & Operated

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.7108 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
4%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.4
responsiveness
4.7
Showing 51-75 of 108 reviews

Vanessa S.
03/2011
N/A
Showed up on time, very nice and knowledgeable, suggested options for my repair, made the repari to my satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jon S.
03/2011
N/A
just great, best price, with great serviceman. neat clean and fast.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marilou c.
02/2011
N/A
They wer prompt, friendly and did an excellent job. They quoted a price, but were willing to negotiate it down to a previous bid. We were very happy with the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vicki B.
02/2011
N/A
Very nice, polite, professional and helpful service person. Would highly recommend this company and will call them again for future projects/repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Erin B.
02/2011
N/A
Came out to my house right away and had the heat fixed in about 1 hour. Great experience. Easiest home repair ever. Thanks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ted C.
02/2011
5.0
Your tech performed an inspection of my heating unit only. He was courteous and knowledgeable. No problems were found so I have nothing further to evaluate. He appeared to be doing all the checklist items listed on your ad. I have no complaints. I was happy that he didn't try to find something extra to bill me for.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Matt D.
12/2010
5.0
Technician Johnny was polite and friendly. Call center had quick response and he was there within a few hours. Completely explained the problem and resolution the same day. Great service compared to other HVAC people I have dealt with in the past.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Curtis B.
12/2010
5.0
They were quick to come give me a free estimate, and scheduled and performed the work in a very timely manner. They were very friendly and stayed within the estimate they gave me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Terri-Lee P.
11/2010
3.0
The gentleman had to come back to repair what he originally fixed. We feel that he should have done a better job and saved us the time and trouble of having a miniature flood in our kitchen. Other than that, he was fine. Not excellent, but adequate.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Beth G.
11/2010
5.0
Very good experience, would highly recommend

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

debra g.
11/2010
5.0
excellent service - very prompt. gave best option for my problem although it meant hiring another company to pump out septic. Came right back out same day because that did not entirely fix the problem and prorated bill to include initial diagnosis instead of charging me twice. Brent was very courteous and went above and beyond to fix problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard S.
10/2010
5.0
They were very professional, clean, neat and orgainized. Did what they said and when they said they would do it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David A.
10/2010
5.0
Great group of guys doing great work!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Joseph G.
10/2010
5.0
The service tech called me before arriving, arrived on time, provided a very fair estimate of the work, went the second mile to resolve problems that came up during the installation of my new water heater, retained a professional and courteous attitude throughout, cleaned up after the job, and letf with everything done he said he would do. I can't think of any better service I have received from a plumbing company. I'm seriously thinking about letting Total HVAC do my HVAC work as well as my plumbing from now on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Natalie B.
08/2010
5.0
Prompt, courteous and knowledgeable service at fair prices compared to local comparatives. I would highly recommend these guys. Thanks for saving us during the 100 degree weather. They even loaned us window units until the real deal could be installed!!! unheard of service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff B.
07/2010
5.0
Prompt, courteous, honest and skilled. The perfect combination.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Stephanie M.
05/2010
N/A
None

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Sy W.
03/2010
5.0
He came did the job quickly in no time at all.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

cindy j.
03/2010
5.0
the sales rep was on time with the intial appoitment. He arranged installation quickly since our unit was out. The installation crew was very professional and courteous, they arrived on time and finished that day ,even with the fact it was snowing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dot G.
02/2010
5.0
My problem turned out to be a small one, and he figured it out so fast I couldn't believe it!!! I knew from my past expierence with Total HVAC that I would get excellent service at a fair price. I love this company, especially Mike Ward. I would highly recommend this company to anyone, and I'm sure I'll be calling them againfor future needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sue M.
02/2010
5.0
Able to meet me on my price for my York Unit. Willing to get out to my house day of hiring and install the unit. Three guys were on the job and it took about 4 hours to complete. Great crew and impressive work ethic as the temps were in the low 30s. They were on time, polite and very professional. I would recommend this team of professionals highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

15115 Old Hickory Blvd, Nashville, TN 37211


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
43438
Trade License Locale
TN
Trade License Expiration
03/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor,
handyman service

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Total Group, LLC accepts the following forms of payment: CreditCard
Yes, Total Group, LLC offers free project estimates.
No, Total Group, LLC does not offer eco-friendly accreditations.
No, Total Group, LLC does not offer a senior discount.
No, Total Group, LLC does not offer emergency services.
No, Total Group, LLC does not offer warranties.

Contact information

15115 Old Hickory Blvd, Nashville, TN 37211


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day