Total Group, LLC

4.7(
108
)

heating & cooling contractor, handyman service

About us

Total Group, LLC , is dedicated to providing our clients with the very best in installations, service and repairs for your heating and cooling needs. Our company is built on honesty and integrity. We take pride in the quality of our work as well as our commitment to outstanding results. We look forward to building long term relationships with our clients, please call us today!

Business highlights

26 years of trusted experience
Veteran Owned & Operated

Amenities

Free Estimates
Yes

Accepted payment methods

CreditCard

Reviews

4.7108 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
4%
2
0%
1
2%
Rating CategoryRating out of 5
quality
4.7
value
4.4
responsiveness
4.7
Write a review
Showing 26-50 of 108 reviews
Robert N.
09/2014
5.0
Was on the job within 30 minutes of my request. Installed disposal in kitchen. Pleasant fellow who worked quickly and thoroughly.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Maria S.
08/2014
5.0
He did a good job. I'm pleased. thank you.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Anita r.
04/2014
5.0
I received a quote for a service. I was very impressed by the team sent out. very helpful would recommend them, and when I am ready to do my project they will be the ones I call. Anita R
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
chris r.
10/2013
5.0
Very friendly and did a great job. They did not try to force a top of the line super expensive unit at me like other places did. I would recommend them to anyone. They brought enough people to finish the job in less than 6 hours.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gregg M.
09/2013
5.0
Did an excellent job. Mike and John were great folks and explained the process of replacing my gas water heater. I would highly recommend Total HVAC .
Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
jeff m.
06/2013
N/A
good price great product and service
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jay U.
06/2013
N/A
quick reply. prompt friendly and courteous service. did a good job.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Daniel D.
05/2013
N/A
Very quick to respond and helpful. Highly recommend.
Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.5
Yes, I recommend this pro
Joe R.
04/2013
N/A
They did the job for a reasonable fee.
Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5
Yes, I recommend this pro
Bryan A.
03/2013
N/A
Did the job quickly and explained every step and cost along the way. I highly recommend Total HVAC.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Carter S.
08/2012
N/A
It makes no sense to require comments when your customers don't want to leave any
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Gloria S.
05/2012
N/A
Staff was very knowledgeable and professional.
Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Warren B.
03/2012
N/A
Robbie was probably the best and most knowledgable plumbing contractor I've ever used. I cannot say enough good things about his professionalism.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Marc C.
11/2011
N/A
Service tech was friendly, helpful, and professional, Just took a long time to get here due to traffic. Not his fault.
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
David F.
10/2011
N/A
I would highly recommend Total HVAC to anyone. Mitch, our gas line installer went over and above with install the gas line and connection to our fireplace. He even cleaned out the gas lines and installed an outside connection for our gas grill within the quote he originally gave us. This company was easy to work with. Communication and customer service was top notch!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mahendran L.
07/2011
N/A
My water heater stopped functioning 2 days ago. I looked up at ServiceMagic.com to get a technician and picked Total HVAC. The technician, Mitch showed up promptly and fixed it in a few minutes. Though it was a minor problem, he walked me thru the process of fixing it myself next time. Also provided some useful tips to keep it clean. I would hire Total HVAC. Thanks Mitch!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jim R.
06/2011
N/A
Very good service. They completed the installation of my new water heater in a timely manner and so far no problems at all.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Delores M.
06/2011
N/A
John did a great job and I will call and ask for him again if I ever need any thing else done.
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Matt E.
04/2011
N/A
no comment
Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro

Contact information

15115 Old Hickory Blvd, Nashville, TN 37211

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
43438
Trade License Locale
TN
Trade License Expiration
03/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

heating & cooling contractor,
handyman service

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Total Group, LLC accepts the following forms of payment: CreditCard
Yes, Total Group, LLC offers free project estimates.
No, Total Group, LLC does not offer eco-friendly accreditations.
No, Total Group, LLC does not offer a senior discount.
No, Total Group, LLC does not offer emergency services.
No, Total Group, LLC does not offer warranties.

Contact information

15115 Old Hickory Blvd, Nashville, TN 37211

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day