Description of Work: Used them for pest control but not great results.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$75
Response from Tennessee Valley Exterminating Co Inc
Thanks so much for your feedback. I'm very sorry that you weren't completely happy with your experience with us. We pride ourselves in making sure that our technicians provide a really high level of service and that you are completely happy with their performance. We would really like the opportunity to discuss this further so that we can correct any problems. We'd love you to give us a second chance and we assure you that you will be satisfied. Sincerely, Scott
Anne Marie H.
04/2012
5.0
pest control
+ -1 more
I've been very pleased with them. They are very friendly, very punctual, professional and flexible. Since it's an annual inspection they send reminders and a follow-up. I appreciate that since I'd forget otherwise. If it's not a family-owned business, it sure feels that way. I don't know how their price compares. Sometimes the receptionist doesn't give the messages straight over. They are great at reminders and everything but if I don't get it scheduled on the first call, I'm more likely to make another call than to receive a follow-up call from them. But they're still nice. Once they have it scheduled, they are always here.
Description of Work: I use Tennessee Valley Exterminator for pest control once a year. They were here in November 2011 for a termite inspection and certificate renewal. I've worked with them for five years in a row.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from Tennessee Valley Exterminating Co Inc
Thank you for taking your time to let us know about your experience. We highly value our customers and strive to make sure that you receive a high level of service both on the phone and at your home. We are a family owned business who has serviced Nashville and surrounding areas since 1979. Thank you again for allowing us to service you for all your exterminating needs.
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Service Categories
Pest Control
FAQ
Tennessee Valley Exterminating Co Inc is currently rated 4 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Tennessee Valley Exterminating Co Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Tennessee Valley Exterminating Co Inc offers free project estimates.
Yes, Tennessee Valley Exterminating Co Inc offers eco-friendly accreditations.
No, Tennessee Valley Exterminating Co Inc does not offer a senior discount.
No, Tennessee Valley Exterminating Co Inc does not offer emergency services.
No, Tennessee Valley Exterminating Co Inc does not offer warranties.
Tennessee Valley Exterminating Co Inc offers the following services: Pest control & termite exterminating & clearence letters for mortgage companies.