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Professional Carpet Care

Carpet Cleaning, Upholstery Cleaning, House Cleaning,

About us

With over 18 years experience Professional Carpet Care prides itself on giving our valued customers "Great Prices & Unbeatable Service" on carpet, upholstery, tile and grout cleaning. Servicing Davidson and surrounding counties we provide residential, commercial and rental property services. A small company without the corporate/franchise structure, we give all our customers personalized service just as if it was our family member. Full service cleaning as fantastic prices without all the add-ons are offered 6 days a week and can be scheduled by phone or by using our 24/7 online self-scheduling program from our website. Let us prove to you why we have grown so well from our continuous customer referrals.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Full service carpet spotting, odor removal, minor repairs, and deep steam cleaning are available to all our valued customers. Red stain/Kool-Aid removal, balck filtratioon lines and certified Scotchguard treatments are also avilable. Furniture, rug, and upholstery cleaning and protection. For tile/hard surfaces, we can clean heavy soil and grease buildup from the tile and grout for home, office, restaurant floors and kitchens. High end marble and granite polishing are also available.

Services we don't offer

We do offer water removal from busted pipes or leaks but we are not a contractor who performs remodeling from major damage projects. We do work closely with some of the areas best contractors should you need a major renovation project.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.99 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
0%
2
11%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
5.0
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-9 of 9 reviews

jessica S.
03/2013
5.0
carpet cleaners
  + -1 more
Arrived within expected timeframe, really put detail and time into spot treating the stains and carpet discolorations. My carpets have never been cleaner and I will continue to use Professional Carpet Care over any of the big chains I used to use.
Description of Work: Carpet Cleaning in 5 rooms plus stairs and closet. Removed 4 bad carpet stains (3 from coffee/tea, 1 from black lacquer on wheel of trundle bed)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126

Response from Professional Carpet Care
We were very happy to serve you and take care of your cleaning and spotting problems. Thank you for asking us into your home and allowing us to serve you.

Mandy D.
03/2013
5.0
carpet cleaners
  + -1 more
We had a great experience with David. We called because of stains/soiling caused by our dog who passed away shortly after. Our concern was to get the areas cleaned quickly both for safety (we have small children) and because of the bad stains. I chose this company because they said they could handle the quick turn-around and they did. Came out the next morning (a Saturday) and took care of everything. Advised on how to treat spots in the meantime and left us with a bottle of stain remover for any future problems. He was courteous and profession and understanding. The cleaning was quick and thorough and our carpet looks 10 times better than it did before. We were just worried about the incident, but we ended up with carpets that looked much, much better. Thank you!
Description of Work: Cleaned and treated stains on carpet in three two rooms, hallway, and stairs (counts as a room - we were able to use an AL coupon). Problems areas included old as well as new pet stains. Worked better than we had hoped!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$76

Response from Professional Carpet Care
I am happy to hear you were pleased with our service. This is always our goal. I am sorry for the passing of your beloved pet that necessitated this cleaning, but am sure you and your family will soon make a new addition of fur. Thanks again!

christina L.
03/2013
5.0
carpet cleaners
  + -1 more
He was great and affordable as well. He was personable and he did not leave things in our way; it was not inconvenient to have him here.
Description of Work: I used Professional Carpet Care for carpet cleaning work. They did five rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Professional Carpet Care
We are so glad you were pleased with our service. Our intent is total satisfaction and convenience for our valued customers. Thank you for choosing us to clean for you!

Ralph C.
11/2012
5.0
carpet cleaners
  + -1 more
Great.
Description of Work: Carpet cleaned 1st floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Professional Carpet Care
We very much apprecaite you allowing us to clean for you. We always like hearing comments from customers to make sure they are pleased. Thank you.

Ross H.
11/2012
2.0
carpet cleaners
  + -1 more
I contacted the company as two of the spots returned about a week and a half after the cleaning. The person who took the call said they would contact me to get the touch up completed. I never received a response and no one has ever called to deliver on the promise. What was a good job initially will make me hesitant to recommend the company or use them again. Promises made should be promises kept.
Description of Work: I contact the company to clean one bedroom carpet and several areas in my basement that had pet stains. The intial carpet cleaning went very well. Showed up on time and performed well. When the technician left he said that if any of the stains returned, call and they would come out and ensure they were removed.

Rating CategoryRating out of 5
quality
2.0
responsiveness
1.0


Response from Professional Carpet Care
Being a busy time of the year we unfortunately have not reviewed our Angie's List comments regularly. However, I was never made aware of a problem with re-spotting for this customer. We offer a written policy to return to a customers location if a problem occurs within a two week period and according to this customers comments he says he notified us within that period. Again, I have nothing to verify this. We have a 24 hour online scheduler available to all customers to make appointments at their leisure, as well as a live person during normal office hours to do this for them. An appointment has not been made for recleaning or to check on the problem to this date (12/26/12). We will be happy to look at spots that return at the customer's preferred time; we just need to know about an issue in order to resolve it.

Joe B.
11/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Called this company on Friday trying to get cleaning done before Thanksgiving. They explained that this was the busiest time of the year and were booked up as I already found out trying to call other cleaners. Even though I was a bit out of their area they worked me in and cleaned our carpeting and some furniture the very next day. My phone quote was $292.00 but was only charged $251.00. The technician was exactly on time, had a clean and professional looking truck/equipment, and did a great job. The kool-aid stains my daughter made even came out. Very glad I found this company and will definitely use them again.
Description of Work: Had 6 rooms of carpeting plus the stairs cleaned. Also had the sofa and 2 chairs cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$251

Response from Professional Carpet Care
We are also glad you found us and had your home cleaned by our certified technician. Glad we could get your cleaning done before the holiday for your family. Thank you.

Ella H.
11/2012
5.0
carpet cleaners
  + -1 more
Great, exceeded my expectations.
Description of Work: Do prepare your rooms for the service, contain pets and just get out of the way

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$101

Response from Professional Carpet Care
We take pride in allowing the customer to go about their normal routine and not have to do any extra work that we can do. It is always good to get a home like yours back in order quickly for you and your pets. Thank you.

HAROLD W.
07/2012
5.0
carpet cleaners
  + -1 more
They did a very good job. My wife arranged all that and she’s already recommended them to several other people.
Description of Work: I used Professional Carpet Care for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Professional Carpet Care
We were happy to take care of the member's home. Great people and we look forward to our next visit. Thank you.

Tomasz L.
01/2012
5.0
carpet cleaners, house cleaning
  + 0 more
They have provided carpet and furniture cleaning services for me. They had given a phone quote that was somewhat lower than the local franchise companies so of course I was skeptical. Luckily my doubts were not to take place and it just went the opposite way. The company employees had arrived on time, cleaned all that was included in my order, they were uniformed and professional. Work had been completed promptly and for less than the original quote. Professional Carpet Care made my old carpet look almost new and I didn't have to replace it. Original price was $168.00, and when the job was done I was astonished by the work quality and the price as well because I paid only $126.
Description of Work: Carpet and furniture cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126

Response from Professional Carpet Care
Thank you. We were happy to take care of your cleaning and hope you call us back in the future.

    Contact information

    3212A Spears Rd, Nashville, TN 37207

    www.professionalcarpetcarenashville.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM
    Saturday:
    8:30 AM - 4:30 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    House Cleaning,
    Floor Cleaning and Waxing

    FAQ

    Professional Carpet Care is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 4:30 PM

    Tuesday: 8:30 AM - 4:30 PM

    Wednesday: 8:30 AM - 4:30 PM

    Thursday: 8:30 AM - 4:30 PM

    Friday: 8:30 AM - 4:30 PM

    Saturday: 8:30 AM - 4:30 PM

    Professional Carpet Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Professional Carpet Care does not offer free project estimates.
    No, Professional Carpet Care does not offer eco-friendly accreditations.
    No, Professional Carpet Care does not offer a senior discount.
    Yes, Professional Carpet Care offers emergency services.
    Yes, Professional Carpet Care offers warranties.
    Professional Carpet Care offers the following services: Full service carpet spotting, odor removal, minor repairs, and deep steam cleaning are available to all our valued customers. Red stain/Kool-Aid removal, balck filtratioon lines and certified Scotchguard treatments are also avilable. Furniture, rug, and upholstery cleaning and protection. For tile/hard surfaces, we can clean heavy soil and grease buildup from the tile and grout for home, office, restaurant floors and kitchens. High end marble and granite polishing are also available.
    We do offer water removal from busted pipes or leaks but we are not a contractor who performs remodeling from major damage projects. We do work closely with some of the areas best contractors should you need a major renovation project.

    Contact information

    3212A Spears Rd, Nashville, TN 37207

    www.professionalcarpetcarenashville.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM
    Saturday:
    8:30 AM - 4:30 PM